SKUGen

We needed a way to print labels based on a Stocky-generated CSV based on ordered quantity, instead of received.

SkuGen promptly replied to my emails and after a few clarifications, they offered to add this feature. Within three days it was ready and tested. It worked! Excellent customer service.

It will *override* your existing SKUs with *random starting number* even if you 1. selected only generate for items without SKU and 2. choose a starting number yourself.
A nightmare to for any store owner.

Bogden has been super helpful in answering all of my questions. He has worded the communication in a way that makes setup a breeze! In his communications he provided screenshots and itemized instructions to make the process easy to digest. I pay for the Premium account because I am utilizing the advanced SKU automation features. It also has a built in label template and label printer so I was able to consolidate my apps into one SKU & Print app. It is well worth the price. I highly recommend this app.

This app is one of the most important apps we are using. The way we operate would not work without this app. We use it for auto generating SKU's (we have more than 25.000 SKU's) and we use it for printing labels on product that are missing labels. The app is VERY stable and we have used in many years.

The support is excellent as well. We have only needed support a few times and they have solved it extremely fast! 5 of 5 stars without a doubt!

Our experience with SKUGEN was absolutely horrendous. The so-called “customer service” from Bogdan was nothing short of dismissive and condescending. He repeatedly demanded screenshots of the same billing information—data they could clearly access themselves. Despite being on their “free” plan, we were charged $1.99 monthly, which is outrageous.

Instead of addressing the issue, they bumped us into their “automatic SKU generation” plan without our consent—something Shopify offers for free, by the way. We had unknowingly paid for this app for two years, and when we questioned their shady practices, they refused to refund us all of the months that we were charged for a free plan. It took escalating the issue to Shopify and other governing bodies to even begin addressing the problem.

As if that wasn’t bad enough, the app itself is clunky, confusing, and offers the bare minimum in functionality. Their billing is a complete mess, which seems intentional to trap users. There are far better apps out there that provide similar services without this level of frustration and unethical behavior. Save yourself the headache—SKUGEN is not worth your time or money.

RESPONSE TO SKUGEN'S COMMENT: It’s deeply frustrating to see SKUGEN continuing to deflect accountability and dismiss valid concerns. For clarity: I was refunded for 3 months, but I was charged for over a year on what was supposed to be a free plan. Despite sending all the requested information multiple times, the response I received has been nothing but gaslighting and attempts to shift blame.

You claim that plan changes require explicit user consent, yet I was charged for a downgrade I didn’t approve and then all the sudden moved to a paid tier without any transparency or notification. Unlike other apps on Shopify that clearly communicate pricing changes well in advance, SKUGEN failed to provide any such notice. The lack of transparency and unwillingness to take responsibility speaks volumes about the company’s practices.

Let me reiterate: this isn’t about the money—it’s about honesty and integrity. Users deserve to know what they’re paying for and to have issues resolved without being misled or stonewalled. Shopify is now investigating the situation, and I encourage others who have had similar experiences to do the same.

Additionally, the app itself leaves much to be desired. It’s unintuitive, confusing, and offers subpar functionality compared to its competitors. Customer service is just as lacking, with limited availability and dismissive responses, especially for users in time zones like PST (which is only around midnight). Other apps in the Shopify ecosystem provide better features, superior support, and transparency in billing practices—SKUGEN is simply not worth your time or energy.

If you value straightforward tools and ethical customer service, I urge you to look elsewhere. There are far better options available that won’t leave you feeling cheated or ignored.