Extensiv Order Management

Works great. Keeps track of my inventory fast and easy. Also updates customer orders quickly and easily with tracking. Customer support is fast. Great software.

We switched from a competitor's platform to Skubana about four months ago, and we couldn't be happier! Skubana accurately integrates our inventory quantities with eBay, Amazon, Amazon FBA, Sears, Rakuten, and our Shopify website, removing items from all of the sites when they sell out. I have clothing items (which have parent/children relationships) and had trouble with my previous platform because they couldn't handle the variations. Skubana has no issue with this type of inventory. In addition to pushing inventory to multiple platforms (from two different warehouses), it also has a built-in shipping module (which is excellent) and a built-in reorder Purchase Order system (which saves tons of time for reorders). Finally, their customer support (specifically Abdullah) has been incredible. When we have a question, he coordinates with the developers and emails back within a few hours to resolve my problem or answer our question. We also had a suggestion for adding functionality, and we saw it added within two weeks. Switching to Skubana was the best move our company could have made! Kudos to the Skubana's developers and customer service team!

As a jewelry company, we need to take special care of inventory tracking and management. We have plenty of moving pieces, some no larger than a pair of earrings, that must be accounted for at all times. Skubana helps us ensure we always know where our inventory is, which pieces sell the best across multiple channels, and when it's time to reorder so that we never run out of stock. The customer support at Skubana is fantastic. Our account manager is super helpful and quick to respond when we need her. One feature we can’t wait for is the listing tool to centralize our catalog management but it is currently being worked on by the Skubana team.

We are using Skubana more than a half of a year and Skubana is a great platform to use. The connections and navigation are easy and logical which makes it really efficient to track inventory and orders from all our Sales Channels. (Amazon, Shopify, Walmart, eBay). It supports our 3PL Warehouses via FTP and API connection. The interface is really friendly to users. You do not need any special skills to operate in Skubana. One more important thing is that Skubana is a rather speedy app. Import/export information takes seconds. Special thanks to the support team that is always there ready to provide with prompt, helpful and qualified response to pretty much any issue.

They have been a real help with organizing my inventory management across all the channels that I sell. They are always available to help and answer questions along the way. Recently Emily helped out with a self-inflicted problem and not only did she have a solution she did the work to solve it too. It was a tremendous help to me. Would recommend them to anyone with a small business and growing rapidly.

Skubana was easy to setup and overall has been a great tool for OM/Inventory Management + 3PL integration. The team was very helpful with the onboarding experience.

We've been paying $5k a month for a software that hasn't worked for us for over 7 months, PLUS an implementation fee, we've been ghosted by their support team on calls that were scheduled to help us out, and the best they could offer was an $800 credit.

I'll repeat, we paid over $35k USD for a software that hasn't worked. When we mentioned to them we wanted out of the contract, they offered us an $800 credit and conveniently fixed the bug their software had saying it's fine to use now.

Their team has shown zero empathy for us, and the $800 credit is a spit in the face. I will not hesitate to leave Skubana/Order Manager out of the list of software I share with other eCommerce business owners in my network. Terrible product & service.

We love the ease and simplicity of using Skubana to automate inventory updates, processing of orders and shipment options from all of our channels. Their customer support and dedication to innovation and continually improve the software and user interface make it a great and reliable software to use, especially for any seller utilizing multiple channels. Easy one-click integration with Shopify and other channels as well as the ability to create bundles and kits makes it second to none. Highly recommended.

Overall, this program came to us at the perfect time. We went from inventory that was manageable manually, to inventory that just needed some sort of software to help us mange this. Ive been live for a couple days now and it seems like everything is going great. They have orderbots that implement automatic rules you make for your inventory and shipping. Every time ive had an issue, it was resolved in a matter of minutes. The customer support team at Skubana is on it and they know how to keep a customer happy.

Smart, Simple and Affordable. The perfect "AI" for Orders, Inventory and Analytics.

As a lean, frugal, and fast growing startup that sells products direct to consumer via multiple online channels, we needed a platform to manage complex orders, control inventory from different vendors, and provide useful analytics to help us focus on what matters to us: grow our business.

Skubana does that. It's smart, simple and affordable. It's the "AI" for Orders, Inventory and Analytics. And the onboarding and support team is responsive, knowledgeable, and customer oriented.

If you are looking for a comprehensive, still affordable platform, I strongly recommended you consider Skubana.