Extensiv Order Management , 리뷰 79개

We've tried a few inventory management solutions and Skubana does most of what we need, including bundling! We love the auto PO feature, the fact that it ties in with the channels we are selling on, it's got some useful analytics and I can't wait for their listing management features come online so we can manage our listings across multiple channels from one spot.

It's been a big time saver for us and allows us to focus on growing our business rather than managing it.

We've been paying $5k a month for a software that hasn't worked for us for over 7 months, PLUS an implementation fee, we've been ghosted by their support team on calls that were scheduled to help us out, and the best they could offer was an $800 credit.

I'll repeat, we paid over $35k USD for a software that hasn't worked. When we mentioned to them we wanted out of the contract, they offered us an $800 credit and conveniently fixed the bug their software had saying it's fine to use now.

Their team has shown zero empathy for us, and the $800 credit is a spit in the face. I will not hesitate to leave Skubana/Order Manager out of the list of software I share with other eCommerce business owners in my network. Terrible product & service.

Simple and efficient, it covers all our needs and we can customize rules pretty easily (shipping set up by channel & geography, rules for VIP customers...)

Impressive piece of software for helping manage inventory data. We use it extensively to help predict demand and issue the correct quantities when ordering inventory. This has really helped reduce/eliminate stockouts (thus paying for itself) without having to find yourself yelling at excel. Also, great for calculating COGS from multiple sales channels, and using multiple channels to make sales and linking those sales to a single fulfilment network.
If you are spending hours trying to predict inventory levels... forecast inventory needs..etc inside excel I would give Skubana a call!

Thank you Skubana for all you help and support! I haven't been using this system very long but I know it will help our growing company more than we know. It's the best way to track on inventory across multiple sales channels.

I look forward to implementing all the features Skubana has to offer to help manage our products.

The reps are awesome! Thank you Wali and Jeffrey for all your help!

After trying out many other well regarded solutions (Stitch Labs etc) we finally found our way to Skubana. It was recommended to us by several other high volume ($1M+) eComm shops, and so with a bit of trepidation we gave them a try. Best. Decision. Ever. We were on-boarded in a week, and fine tuned within our first month. We even were able to ditch our other shipping tool, ShipStation. The support team there has been top notch, and very responsive. Great work guys. You've earned our loyalty.

We switched over from Stitch Labs back in 2016 after hitting tons of performance issues with Stitch. We tested Ordoro, Trade Gecko, Sellbrite, Fishbowl and Skubana. While not any platform was perfect, Skubana was superior in performance and UI.

It wasn't all peaches and cream however, as there are still a number of frustrating limitations in Skubana and peculiarities in error handling. That said, it's balanced out by the fact that Skubana is the closest platform to truly being enterprise grade without the cost of NetSuite or god forbid, Channel Advisor. It handles multiple brands, multiple warehouses, infinite amount of drop shippers, has accurate report pulling and can quickly batch large amount of orders.

Most of the other platforms are simply not designed for large sellers and bottle neck in ridiculous ways. We make it a point to re-evaluate our inventory platform every year and keep coming back to Skubana after seeing everything out there. They are adding more features each year and focusing on volume sellers, which is a different tactic than other platforms which tend to go for small/med sellers.

Great experience with Skubana. Wonderful Customer Support and Account Managers, they always respond in a timely matter with accurate information.

We are a high volume e-commerce company selling across many sales channels for 10 years now.
During those years we have tried many different platforms and none of them really worked out for us, they all always did some things right and many things wrong.
Skubana was our last try before trying to build our own platform (which could be costly and come with a lot of headaches).
Fortunately for us and kind of surprisingly, Skubana turned out to fill 99% of our needs.
They have direct integrations with all the majors sales channels and other e-commerce tools/softwares and they also have indirect (via third party) integrations with the rest of the lesser known tools and software one may need to run their ecom business.
They priced out much better than the previous platforms we used in the past and they offer support via chat at all times on top of having your account manager to help you out.
I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them.
I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.

We have tried over 12 different platforms for order management software and by far Skubana has exceed our expectations and met 100% of our needs

Their shipping component is area where we were a little skeptical however with the proper training we have mastered it.

By far, the launch process was the smoothest, and most knowledgable I have experienced since I have been selling online since 1998. I think NASA should look to Skubana for their next Rocket Ship launch.