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Excellent tool that easy to use! Saves us time and money to manage our inventory across multiple marketplaces. Automatically updating our inventory quantities has made for a better quality customer experience. We highly recommend Skubana!
So far I have nothing but good things to say about Skubana. I heard about them on a podcast and mentioned them to my employee that was researching inventory management software options. After looking at many other options (many of which were cheaper) we saw that you really do get what you pay for and that we wanted to do it right if we were going to do it at all.
We just launched after maybe 15 calls with Jeffrey Na, our account manager. His customer service, knowledge, and attention to detail are some of the best if not the best I have ever seen. I'd love to buy him a drink if I'm ever in town as he has been and I know will continue to be an excellent resource for us as we grow. Just getting started but the future is looking bright!
The customer support during the set-up period is great and very helpful!
The app is good for looking at all levels of inventory across different locations. I like how you can customize your purchase orders as well as seeing order issues.
I switched to SKUBANA a couple of months back and their support team was really helpful throughout the transition process.
Great app, Great Features, and really neat and clean compared to others that are out there.
More adaptive to customizations and be able to reverse certain features would be a great help!
Overall, It's a great software.
Our epic journey to find an inventory management system for Boldify lasted about 14 painful months.
Most of our sales are from FBA and our workflow is relatively simple. Amazingly, after trying Orderhive, Tradegecko, and Unleashed, none of these companies were able to meet our needs, from both a software and customer service standpoint. Fourteen months later and tens of thousands of dollars lost due to stock-outs, time wasted, and software fees, we finally found a solution with Skubana.
The way their system is organized follows better logic than the others and is highly customizable and automatable. Skubana is powerful enough to support our growth all the way to enterprise level and we couldn't be happier.
All that said, the best thing about Skubana was their customer service. Most of the reason this journey has taken us 14 months is due to slow and tedious onboarding and support from the other companies. Alex from Skubana was incredibly knowledgeable, friendly, and helpful, and it has made all the difference in the world for us.
We can't recommend Skubana highly enough and wish we had of chosen them fourteen months ago!
Skubana is an easy to use, cost-effective saas erp system. Their customer service and account management team is extremely helpful in configuring and standing up this system. Would definitely recommend!
We use Skubana for the fulfillment of our store's orders. Skubana Support is always helpful in helping us resolve issues with shipping services or inputting customs information for international orders. They provide prompt, courteous, and friendly service, and make an honest effort to resolve all issues. Shout out to Sandi at Skubana! She's helped us out on several issues with orders related to customs and shipping information. We appreciate her help so much. She always follows up and makes sure that all issues have been satisfactorily resolved. Thanks so much for great, consistent customer service, Sandi and Skubana Support team!!!
Wonderful onboarding by the Skubana team. They were thorough and comprehensive in both analyzing our pain points to determine if Skubana would even benefit us and in executing the onboarding process. Jennifer was extremely knowledgeable in answering our questions, schedule weekly onboarding calls and re-arranging the schedule around our needs. Rudy our account manager is exceptional as well with tons of experience in the industry which is helping us understand our e-commerce potential in greater detail. Overall the system is sound and does what we need it to do. The team is expanding analytics and adding new tools all the time. We look forward to a long term relationship with Skubana. Thank you!
This has been a useful app in managing our inventory an the support is fantastic! I wish ETD was an option but they are working on this feature request and will hopefully have it up and running soon.
Great customer support, application and the one stop shop for all e-commerce. It runs fluently with the multi channel functions it is the best program on the market. Tried 6 different applications leading to this one because they would be missing a features that were not integrated. This has everything integrated inventory/shipping/Analytics/POs/Multi User log ins. Best program on the market that is always improving.