Extensiv Order Management

Extensiv Order Management

$1,000/mese
Valutazione (3,8)
Recensioni
Sviluppatore

Informazioni sull’app

Lanciata

24 agosto 2015

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Amazon, Walmart, Zapier, Quickbooks, SPS Commerce, Shipbob

Order & inventory management software with fulfillment strategies/visibility across sales channels.

Extensiv Order Management, is a central hub that allows you to see all order and sales activity, inventory, and fulfillment strategies. You can automate routine tasks and build order manipulation rules, order handling capabilities, and get notified when your attention is needed. Manage multiple sales channels with complete visibility on orders, inventory, and fulfillment activities.

Extensiv Order Management, is a central hub that allows you to see all order and sales activity, inventory, and fulfillment strategies. You can automate routine tasks and build order manipulation rules, order handling capabilities, and get notified when your attention is needed. Manage multiple sales channels with complete visibility on orders, inventory, and fulfillment activities. altro
  • Advanced routing and processing tools to automate order management
  • Control and replenish inventory with warehouses and 3PL partner integration
  • Integrate and track shipping with orderbots and order routing
  • Forecast future demand with integrated inventory automation tools
  • Centralize insights and visibility with real-time dashboards and aggregated data

Prezzi

Skubana Software

$1,000 /mese

Pricing starts at $1,000 a month. Please contact sales to request a personalized demo & quote.

  • Unlimited Users & Sales Channels
  • Access to ALL of Skubana's features
  • Dedicated Implementation Specialist and Account Manager

Skubana Software

$1,000 /mese

Pricing starts at $1,000 a month. Please contact sales to request a personalized demo & quote.

  • Unlimited Users & Sales Channels
  • Access to ALL of Skubana's features
  • Dedicated Implementation Specialist and Account Manager

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

79 recensioni

Valutazione complessiva
3,8
Numero di recensioni per livello
  • Il 87% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
Data modifica: 15 aprile 2024

Warning: All Reviews for Extensiv Are One-Star

Recent feedback for Extensiv has been overwhelmingly negative, with all recent reviews rating them at one star. This contrasts sharply with older reviews for Skubana, not the current app, which were more positive.

Product Misrepresentation:
The capabilities advertised on Extensiv's website and by their sales team are misleading. It's claimed that the Extensiv BOT can allocate orders from the most cost-effective warehouse, but this is impossible since the necessary cost data isn't provided.

Conversation with Extensiv Team:

Extensiv Representative (EK): "It is the responsibility of our customers to share their requirements to ensure we meet their needs before signing the agreement."

Customer Inquiry: "Can the BOT determine which orders should ship from which warehouse based on costs?"

EK: "No, that is not possible in any way as you do not have the costs available."

Inaccurate Order Forecasts:

Extensiv suggests that their system allows for accurate forecasting with up-to-date purchase order tracking. However, their own team admits encountering such requests from customers is rare:

Customer Concern: "Accurate forecasts are not possible as you cannot allocate sold/allocated inventory in incoming containers."

EK: "This is not something we have commonly come across with our Order Manager customers requesting."

Communication and Misleading Information:
We communicated our specific requirements both verbally and via email but were consistently redirected to the website for guidance. Unfortunately, the functions described on the website are misleading as they do not actually exist in the platform, which has led to significant confusion and disappointment.

Inability to Use the App:
Despite repeated attempts, we were unable to ever use this app effectively due to the discrepancies between the advertised and actual functionalities, further exacerbating our frustrations and operational challenges.

Financial and Contractual Issues:
Despite the system not meeting expectations and requiring extensive additional management effort (about 30 extra hours per week), we are informed that we're locked into a 12-month contract. When addressing these issues, Extensiv offered a 20% discount for a settlement, resulting in a one-time payment of $5,688.00 from a total annual fee of $7,110.00.

This experience highlights a significant discrepancy between Extensiv's promises and the actual functionality of their service, leading to both dissatisfaction and financial strain.

Snapezo.com
Stati Uniti
Circa 2 mesi di utilizzo dell’app
30 novembre 2023

I regret to say that my experience with this order management software has been nothing short of abysmal. Initially, they lured customers in with promises of connecting to unlimited stores on Shopify for no extra but the set amount of few thousands a month. However, this deceitful tactic swiftly turned into a money-grabbing scheme as they sneakily demanded an additional $10 for each Shopify store connected—a complete contradiction to their initial sales pitch.

The customer service is an absolute nightmare to deal with. Their representatives seem incapable of comprehending the simplest of issues, let alone providing adequate solutions. Contacting them feels like shouting into a void, as they conveniently evade responsibility and conveniently disappear once the contract is signed.

Their lack of integrity is staggering. They conveniently branch off from their promises and commitments the moment you put pen to paper. It's evident that this company lacks transparency and basic principles of ethical business conduct.

Overall, this software and the company behind it are an absolute disgrace. They are masters of false promises, shoddy service, and a complete disregard for customer satisfaction. I strongly advise against wasting your time and money on this appalling excuse for Extensiv order management software. Buyer beware—steer clear of this deceitful and untrustworthy company at all costs.

owlpack
Stati Uniti
Quasi 3 anni di utilizzo dell’app
2 giugno 2023

Poor software; as other reviewers comment, the company just cares about getting the contract. Is there a customer success team? Not that I have been able to identify.

Inaccurate costing, virtually no software flexibility and extremely poor reporting capabilities. Its an inventory system that does not provide transaction level reporting to review what transactions have occurred. No last receipt date field. The list goes on and on...

My advice: AVOID -- DO NOT CONSIDER AS AN OPTION.

ZF ERP Sandbox
Stati Uniti
3 mesi di utilizzo dell’app
20 dicembre 2016

We have been using Skubana for about a year now and it has really fixed our inventory issues. The best part - the staff. Emily walked through onboarding with us every step of the way and is still available to jump on a call or respond to us with questions. We have about 30,000 SKU's with inventory in our own warehouse and amazon.com - so we needed a software that worked well with both. We tried 5 different programs before Skubana, so we did our homework. We also used different shipping programs before, but Skubana eliminates those and really works well as an all-in-one solution. So, bottom line is If you are looking for an all in one solution to keeping track of inventory on all your platforms, issuing PO's, shipping, don't look any further. Skubana is the the best.

Goal Kick Soccer
Stati Uniti
Quasi 7 anni di utilizzo dell’app
Data modifica: 1 aprile 2018

Manage all your inventory, orders, products, POs, and FBA in a single unified platform. Drop Ship, MCF, 3PL Fulfillment it's all there too. Simplify your multi-channel infrastructure. Great team, strong developers, reliable/scalable infrastructure and data model.

See it in action: www.madsportsstuff.com

Madsportsstuff
Stati Uniti
Circa 6 anni di utilizzo dell’app

Informazioni sull’app

Lanciata

24 agosto 2015

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Amazon, Walmart, Zapier, Quickbooks, SPS Commerce, Shipbob

Sviluppata da Extensiv

Informazioni su Extensiv

Ancora nessuna recensione

Crea app per lo Shopify App Store da 9 anni

100 North Pacific Coast Highway, Suite 1100, El Segundo, CA, 90245, US

Assistenza

Invia un messaggio

8883752368

support-oms@extensiv.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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