订单和库存管理软件,具有跨销售渠道的履行策略/可见性。
Extensiv Order Management,是一个中心枢纽,允许您查看所有订单和销售活动、库存和履行策略。您可以自动化常规任务,建立订单操作规则,订单处理能力,并在需要您的注意时得到通知。管理多个销售渠道,对订单、库存和履行活动有完全的可见性。
- 先进的路由和处理工具,自动化订单管理
- 通过仓库和第三方物流合作伙伴集成控制和补充库存
- 集成并跟踪配送,使用订单机器人和订单路由
- 使用集成的库存自动化工具预测未来需求
- 通过实时仪表板和汇总数据集中洞察和可见性
包含自动翻译的文本
定价
Skubana Software
$1,000 /月
价格从每月1,000美元开始。请联系销售部门请求个性化演示和报价。
- 无限用户和销售渠道
- 访问Skubana的所有功能
- 专门的实施专家和账户经理
Skubana Software
$1,000 /月
价格从每月1,000美元开始。请联系销售部门请求个性化演示和报价。
- 无限用户和销售渠道
- 访问Skubana的所有功能
- 专门的实施专家和账户经理
79 条评论
Warning: All Reviews for Extensiv Are One-Star
Recent feedback for Extensiv has been overwhelmingly negative, with all recent reviews rating them at one star. This contrasts sharply with older reviews for Skubana, not the current app, which were more positive.
Product Misrepresentation:
The capabilities advertised on Extensiv's website and by their sales team are misleading. It's claimed that the Extensiv BOT can allocate orders from the most cost-effective warehouse, but this is impossible since the necessary cost data isn't provided.
Conversation with Extensiv Team:
Extensiv Representative (EK): "It is the responsibility of our customers to share their requirements to ensure we meet their needs before signing the agreement."
Customer Inquiry: "Can the BOT determine which orders should ship from which warehouse based on costs?"
EK: "No, that is not possible in any way as you do not have the costs available."
Inaccurate Order Forecasts:
Extensiv suggests that their system allows for accurate forecasting with up-to-date purchase order tracking. However, their own team admits encountering such requests from customers is rare:
Customer Concern: "Accurate forecasts are not possible as you cannot allocate sold/allocated inventory in incoming containers."
EK: "This is not something we have commonly come across with our Order Manager customers requesting."
Communication and Misleading Information:
We communicated our specific requirements both verbally and via email but were consistently redirected to the website for guidance. Unfortunately, the functions described on the website are misleading as they do not actually exist in the platform, which has led to significant confusion and disappointment.
Inability to Use the App:
Despite repeated attempts, we were unable to ever use this app effectively due to the discrepancies between the advertised and actual functionalities, further exacerbating our frustrations and operational challenges.
Financial and Contractual Issues:
Despite the system not meeting expectations and requiring extensive additional management effort (about 30 extra hours per week), we are informed that we're locked into a 12-month contract. When addressing these issues, Extensiv offered a 20% discount for a settlement, resulting in a one-time payment of $5,688.00 from a total annual fee of $7,110.00.
This experience highlights a significant discrepancy between Extensiv's promises and the actual functionality of their service, leading to both dissatisfaction and financial strain.
I regret to say that my experience with this order management software has been nothing short of abysmal. Initially, they lured customers in with promises of connecting to unlimited stores on Shopify for no extra but the set amount of few thousands a month. However, this deceitful tactic swiftly turned into a money-grabbing scheme as they sneakily demanded an additional $10 for each Shopify store connected—a complete contradiction to their initial sales pitch.
The customer service is an absolute nightmare to deal with. Their representatives seem incapable of comprehending the simplest of issues, let alone providing adequate solutions. Contacting them feels like shouting into a void, as they conveniently evade responsibility and conveniently disappear once the contract is signed.
Their lack of integrity is staggering. They conveniently branch off from their promises and commitments the moment you put pen to paper. It's evident that this company lacks transparency and basic principles of ethical business conduct.
Overall, this software and the company behind it are an absolute disgrace. They are masters of false promises, shoddy service, and a complete disregard for customer satisfaction. I strongly advise against wasting your time and money on this appalling excuse for Extensiv order management software. Buyer beware—steer clear of this deceitful and untrustworthy company at all costs.
We've been paying $5k a month for a software that hasn't worked for us for over 7 months, PLUS an implementation fee, we've been ghosted by their support team on calls that were scheduled to help us out, and the best they could offer was an $800 credit.
I'll repeat, we paid over $35k USD for a software that hasn't worked. When we mentioned to them we wanted out of the contract, they offered us an $800 credit and conveniently fixed the bug their software had saying it's fine to use now.
Their team has shown zero empathy for us, and the $800 credit is a spit in the face. I will not hesitate to leave Skubana/Order Manager out of the list of software I share with other eCommerce business owners in my network. Terrible product & service.
Poor software; as other reviewers comment, the company just cares about getting the contract. Is there a customer success team? Not that I have been able to identify.
Inaccurate costing, virtually no software flexibility and extremely poor reporting capabilities. Its an inventory system that does not provide transaction level reporting to review what transactions have occurred. No last receipt date field. The list goes on and on...
My advice: AVOID -- DO NOT CONSIDER AS AN OPTION.
We have been using Skubana for about a year now and it has really fixed our inventory issues. The best part - the staff. Emily walked through onboarding with us every step of the way and is still available to jump on a call or respond to us with questions. We have about 30,000 SKU's with inventory in our own warehouse and amazon.com - so we needed a software that worked well with both. We tried 5 different programs before Skubana, so we did our homework. We also used different shipping programs before, but Skubana eliminates those and really works well as an all-in-one solution. So, bottom line is If you are looking for an all in one solution to keeping track of inventory on all your platforms, issuing PO's, shipping, don't look any further. Skubana is the the best.