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I originally downloaded this app a few years ago, after parting ways with the app, the last few emails that I’ve exchanged with this company have truly been some of the best customer service I have ever experienced personally. I addressed some concerns and they definitely did everything in their power to make it right. I am really appreciative and thankful for everything they did to get me situated.
We're really sorry to hear about your frustrating experience and want to help resolve this as quickly as possible.
However, after a thorough search, we were unable to locate your account in our system. It's possible there may be a mix-up with another app, as SKU IQ provides direct integrations between POS and eCommerce platforms, and we’re careful to ensure users have full control over their subscriptions and cancellations.
To assist you right away, please reach out to us at support@skuiq.com with the email associated with your SKU IQ account or any relevant information. We take feedback seriously and are committed to ensuring a smooth experience for every user — even in cases where there may be confusion or mistaken identity.
Thank you,
The SKU IQ Team
UPDATE: We were able to locate your records and see that we sent instructions to uninstall the Shopify app which is where the billing happens in November of 2024. This email was opened the same day. In order to halt billing for services paid for by Shopify marketplace billing, the Shopify app must be uninstalled. It seems this didn't happen until recently and that is the reason for the continued billing. We're sorry for the inconvenience but can confirm that the billing should not continue.
New to using it, had a few troubles getting organized and the customer help chat was quick and super useful!
We are glad your setup was successful with the help of our onboarding staff. We hope to make self service easier in the future as well, thanks for your feedback!
SKU IQ made connecting our Shopify product feed to TikTok easy and efficient. The interface allows us to monitor performance and synching at a snapshot or in more detail if needed.
We're thrilled to hear that SKU IQ made connecting your Shopify product feed to TikTok easy and efficient! It's great to know that our interface provides you with the flexibility to monitor performance and synchronization effectively. If you have any more questions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!
Great way to link to TikTok shop and sync inventory. A little clunky at times but more decent than other options
We're pleased to hear that SKU IQ has provided you with a great way to link to TikTok shop and sync inventory. Your feedback is valuable, and we're continuously working to improve our service. If you ever have suggestions or encounter any issues, please feel free to let us know. Thank you for choosing SKU IQ as your solution!
So far, the product does what it needs you to do for connecting your systems together. Support is available when you need them which is great as well. Waiting on a few feature enhancements to arrive to really make this app stand out but overall, it's a lifesaver of a tool in our business.
Thank you for your feedback! We're thrilled to hear that SKU IQ has been a valuable tool for your business. We appreciate your patience as we work on feature enhancements to make it even better. Our support team is here whenever you need assistance.
I'm using SKU IQ for integration between shopify and tiktok shop, it does a good job of connecting my products, and keeping all fulfillment in one location. this is still a beta program and although it is good and fixes are being made as fast as possible, there is lag time between sales data on the 2 channels, the inventory can take a long time to update. I believe SKU IQ will fix this issue and I will continue to use the platform at this time, .
Thank you for your thoughtful feedback. We appreciate your patience and understanding as we work to improve the integration between Shopify and TikTok Shop. Your input is valuable, and it's reassuring to know you'll continue using our platform. We are committed to addressing any lag time or inventory update issues and making the necessary improvements to provide you with a seamless experience. If you have any specific concerns or suggestions along the way, please feel free to share them with us. We're here to make your experience even better!
I had some issues at first to configured with my TikTok shop, but I contacted the help support and they help me to finally configured and use all the features with my Shopify store. So far, really happy with the app. I recommend to use it.
We're glad to hear that our support team was able to assist you in configuring SKU IQ with your TikTok shop and that you're now enjoying the app's features. Thank you for your recommendation, and if you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!
I really enjoy using this app! Its fairly simple as long as you carefully follow the instructions. If anything goes wrong or seems to be moving slowly, their support is really responsive and thorough with helping you find a resolve. I think this is best option for business owners who want to integrate shopify with their Tik Tok accounts pretty seamlessly.
We're delighted to hear that you're enjoying using SKU IQ and finding it to be a valuable tool for integrating Shopify with your TikTok accounts. Your feedback about our support team's responsiveness and thoroughness is much appreciated. We're here to ensure a seamless experience for business owners like you. Thank you for your kind words and for choosing SKU IQ!
I'm very excited to be set up with this app. I have so many products and it would have taken me days upon days to get all products uploaded to TikTok. This process was so easy, and the help with the setup was amazing (and free!). I will definitely be upgrading my plan so I can add more to my shop.
We're thrilled to hear about your excitement and positive experience with SKU IQ! Making the process of uploading products to TikTok easier and more efficient is exactly what we aim for. We're glad that you found the setup assistance helpful, and we appreciate your enthusiasm. If you decide to upgrade your plan to add more products to your shop, we're here to support you every step of the way. Should you have any questions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!
They Charged me 89. through shopifiy after I canceled before the trial date. Chagred another 45 on there website. NO one is avaible to help. Zero customer support.
Dont waste your time. Find another company. I will be disputing these charges.
Thank you for sharing your feedback. We strive to provide excellent service and appreciate the opportunity to address your concerns directly.
To clarify for other readers:
Billing: You signed up and were charged both through Shopify and directly through our website due to overlapping sign-ups. This is not our standard process and occurred because of multiple account setups. While this was an oversight, we were happy to resolve it promptly once we became aware of the issue. Unfortunately, we were not notified about this until this review was posted. We also extended an offer to provide a refund that went beyond our standard policy to resolve the matter amicably.
Cancellation: Your subscription was canceled immediately upon your request, and no further charges were applied after the initial billing.
Customer Support: While our live support hours are currently limited, our team responded to your inquiries during standard business hours. We understand that this didn’t meet your expectations, and for that, we sincerely apologize.
We value all feedback as it helps us improve, but we kindly ask that reviews reflect accurate information so we can better serve all customers. Resolving issues is always our goal, and we remain open to working with you.
Thank you for trying SKU IQ, and we wish you all the best.
The app is not compatible for Tiktok shop. No refunds are given as of yet
We're sorry to hear about your difficult experience using SKU IQ with TikTok Shop. We always strive to provide the best experience possible, and apologize for any inconvenience this has caused. We've processed your refund and are reaching out to offer onboarding support to ensure a smoother experience if you decide to try again in the future. Thank you for your feedback, and please don't hesitate to reach out if you need further assistance.
great
Thanks for the feedback! We're glad to hear you're having a great experience with SKU IQ. If you ever have any questions or need assistance, feel free to reach out.
I would highly recommend, great for tiktok integration and good customer support!
Thank you for recommending SKU IQ! We're thrilled to hear that you've had a positive experience with our TikTok integration and found our customer support to be helpful.
Enabling seamless TikTok integration is one of our goals, and we're glad to hear that it's been beneficial for your business.
We're here to support you every step of the way, so if you have any questions or need assistance, please feel free to reach out.
Once I got the program figured our a little, it became fairly easy.
The "easy set up" thing was clunky and didnt work for me though.
Thank you for sharing your experience. We're glad to hear that the platform became more manageable for you once you got the hang of it. We apologize for any inconvenience with the initial setup process. If you have specific feedback on how we can improve the "easy set up" feature, we'd love to hear more to enhance user experience (feedback@skuiq.com). Please don't hesitate to reach out if you need further assistance.
I paid close to $900, issues since the get go. Items not syncing, fulfillment orders not showing on orders. Multiple emails and no responses until multiple attempts. I requested they close my account entirely in less than a month after I paid and never received any form of reimbursement back.
We apologize for the challenges with SKU IQ and appreciate your patience. We've opened a case on your behalf to validate the cancellation date for the refund process. The reason a refund wasn't issued earlier is that no request was made. Refunds are not automatic, and our staff needs a formal request before a refund ticket is generated. Our policy does allow for a money back period, and so long as the cancellation was requested during that time, the refund should be approved.
We are sorry to hear you encountered syncing issues during your time using SKU IQ and hope our team was able to address your concerns promptly.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to rectify the situation.
HORRRRIBLE DO NOT USE!!!!!!!
I recently opened up a new store and integrated SKUIQ to sync my Shopify and Square register, but in being so swamped I was not able to give it a go right away.
Now 2 months later - I PAID FOR A YEARLY SUBSCRIPTION, I am being told their "terms" are only 30 days and no refunds....ummmm excuse me? How can you not refund someone that just paid $600 CAN for the year and could not even use it.
Brutal customer service, my inventory does not sync...
Another thing that it says in their terms is that just by using a credit card to pay you agree to them....again ummmmm?? Pretty fraudulent to me, I have put in a claim with my bank, but who knows
Thank you for your feedback.
Our standard policy includes a 30-day free trial and a 30-day window for refunds from the start of a paid subscription. However, we do make exceptions for technical issues. We encourage you to contact our support team, explaining any challenges you've faced so we can work together toward a satisfactory resolution.
Regarding your mention of a chargeback claim with your bank, please note that once a dispute is initiated, it is handled by the banks, and we are unable to issue refunds directly. Nevertheless, we are more than willing to collaborate with you to address your concerns and resolve any issues you may have encountered.
Feel free to reach out to our customer support team at support@skuiq.com, and we'll be happy to assist in finding a solution.
This is perfect for connecting shopify to tiktok shop! Support is A+ and helps you with any problem you have.
Thank you so much for your fantastic review! We're thrilled to hear that you've had a positive experience connecting your Shopify store to TikTok Shop. Our team is dedicated to providing top-notch support, and we're delighted to know that you found it helpful.
They missed my appointment and then had the nerve to say, "we were waiting for you, you werent there."
We want address your recent appointment experience with SKU IQ and apologize for any inconvenience it may have caused you. Your feedback is important to us, and I'd like to clarify the situation.
During our scheduled meeting, we were fully prepared and waiting for you as per the agreed-upon time. Our team values punctuality, and we understand the importance of respecting your time. After waiting for 10 minutes past the scheduled start time, we sent a reschedule email, assuming there might have been a misunderstanding or a delay on your end.
We genuinely apologize if our message came across as insensitive or inconsiderate. It was not our intention to imply that you weren't there; rather, we wanted to ensure that we were doing everything possible to accommodate your schedule and avoid any further delay or inconvenience. There could've been a mix up with time zones or some other extenuating factor that resulted in a missed connection.
Feel free to respond to the email in your inbox with a phone number and best time to call (with time zone) and we will be happy to reach out at your convenience to avoid any further inconvenience.
Teshanie really helped me set this up step by step an amazing tool to have for easy intergration into TikTok Shop
Thank you for sharing your positive experience with Teshanie and our integration tool for TikTok Shop! We're delighted to hear that you found our assistance valuable and that our product has been helpful in streamlining your integration process. If you have any more feedback or questions, please feel free to reach out to us anytime. We're here to support you!
They make it very easy to sync to TT. I ran into an issue but support answered fairly quickly and the solution was clear. Eager to grow and sell on TT with SkuIQ!
Thank you for your positive review of SKU IQ! We're thrilled to hear that you found it very easy to sync with TikTok and that our support team was quick to respond and provide you with a clear solution.
We're just as eager as you are to see your growth and success on TikTok with SKU IQ. If you ever run into more questions or need further assistance as you continue to expand your presence on TikTok, please know that we're here to support you every step of the way.
Thank you for choosing SKU IQ, and we look forward to being a part of your journey as you grow and sell on TikTok.
Never syncs properly. Haven't been able to log in for a week & have been begging company to help with no resolve. Super unhappy. Website is constantly over-selling because the inventory isn't tracked properly. PLEASE HELP!!!!!
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced, and we are committed to resolving this issue promptly.
We understand how frustrating it can be to encounter syncing problems and inventory discrepancies, and we want to assure you that we take this matter seriously. Rest assured, our technical team has been alerted to your situation, and they will be reaching out to you directly to investigate and address the issues you've been facing.
Our goal is to provide you with a seamless and efficient experience with our platform, and we're committed to ensuring that you can log in without any further disruptions. Additionally, we will work diligently to rectify any over-selling issues caused by inventory inaccuracies.
Once again, we apologize for the inconvenience you've endured, and we appreciate your patience and understanding as we work to resolve these issues. Please expect a member of our team to contact you shortly to assist you in resolving your concerns.
So far so good! Very good support.
We're delighted to hear that you're having a positive experience with SKU IQ, and we greatly appreciate your feedback about our support. Providing excellent support to our users is one of our top priorities, and we're here to assist you every step of the way.
SKU IQ has been great! I started using another app and couldn’t get it to work. I downloaded SKU IQ and it was so easy to get started and all of my products linked up! Took so much time off my hands. 10/10 recommend!!
Thank you for your glowing review of SKU IQ! We're thrilled to hear that you found our platform to be a game-changer for your business.
It's always frustrating when you encounter issues with other apps, and we're glad you gave SKU IQ a try. We designed our platform to be user-friendly and efficient, and we're delighted that you found it easy to get started and link all of your products hassle-free. Saving you time and simplifying your e-commerce operations is what we aim for!
Your 10/10 recommendation means the world to us, and we truly appreciate your support. If you ever need assistance, have questions, or want to explore more features of SKU IQ, please don't hesitate to reach out. We're here to help you succeed.
This product is a blessing for me and my small business. I recently opened my shop on TikTok and was very confused about linking my accounts to Printify. SKUIQ makes this seamless - and I will continue to use it. The only negative is the monthly fee - $45 is a lot for a user. But, the time saved syncing everything is worth it.
We appreciate your heartfelt feedback about SKU IQ and how it has been a blessing for your small business. It's fantastic to hear that our platform has made linking your accounts to Printify and managing your TikTok shop a seamless experience for you.
We understand your concern about the monthly fee of $45. We strive to provide the best value for our users while ensuring the quality and reliability of our service. The time saved and the convenience gained by using SKU IQ can often outweigh the cost, as you've mentioned. However, we are always evaluating our pricing structure and looking for ways to make our services more accessible to all users.
Thank you for choosing SKU IQ, and we look forward to helping your small business thrive on TikTok and beyond.
Extremely good for what it says, would definitely recommend, makes linking so easy, and the support is solid and fast, great app would definitely use
Thank you for your fantastic review of SKU IQ! We're thrilled to hear that you found our platform to be extremely good for what it promises, and we greatly appreciate your recommendation.
Simplifying the linking process and providing solid and fast support are among our top priorities, and we're delighted to know that we've met your expectations in these areas.
The care and support I received was unbelievable- all my questions were answered, the level of help was unprecedented. The ability to communicate effectively with a support staff, and allowing me to share my thoughts and concerns without having to wait was amazing! I had a wonderful experience with the help I received from the support team. Thank you, I feel confident and strongly about using this platform. I am so excited to see where this new app will take me.
We're truly delighted to hear about the exceptional care and support you received from our team at SKU IQ. Providing you with prompt and effective assistance is a top priority for us, and we're thrilled that you had such a positive experience. Your confidence in using our platform means a lot to us, and we're excited to be part of your journey. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and best of luck as you explore the opportunities ahead!
This app helps expand your audience and bring in customers!
Thank you for sharing your positive feedback about SKU IQ. We're thrilled to hear that our app has helped you expand your audience and bring in more customers.
In order to delete this app you have to submit a cancellation request so I did that because the app started charging me and I wasn’t even able to use it. The app was “down” according to support when I tried to set it up.
Upon asking for a refund for my Shopify bill charge they told me I had to go to Shopify. Shopify told me no sku iq has to give the refund so I went back to sku iq.
Sku iq then told me the same thing, they can’t issue the refund. I sent a screenshot of the email from Shopify to which they then asked for my bill with the charge. I sent it to them and they then said I’m past the 30 day refund period. I emailed support well over a month ago to make sure it was cancelled and to get a refund. The billing cycle was July 4th when the charge was put on. I reached out to their online chat with no response so I then emailed and was told to fill out the cancellation request on 7/18. Now 8/24 they say it’s too late to be refunded and they don’t have access to my Shopify billing.
Use the other app that syncs to Tiktok instead. This is the worst experience with a Shopify app I’ve had in the 5 years I’ve been using Shopify.
I was also told to submit a cancellation request multiple times within our email thread and I already did, so they must not even keep track of anything.
June 26th they sent an email stating their “dashboard issue was resolved” so how can they charge people for an app that wasn’t working?
Refund issued.
Because your purchase was made though Shopify, SKU IQ did not have your credit card information on file, which complicated the refund process. However, we are glad you coordinated with our support team to ultimately get things resolved.
We understand it was a frustrating experience for you and sincerely apologize for any inconvenience caused. If there's anything further we can do to assist you or address any remaining issues, please don't hesitate to reach out.
UPDATE: We have issued a gift card to you in order to compensate for both the inconvenience and the charges that happened outside of our control. We hope this at least somewhat makes up for the poor experience and hope to continue to serve your business in the future should the need arise!
I'm new to TikTok Shop and without skuIQ I don't think I would be making this leap in expanding my business. The support has been phenomenal. Teshanie with the support team is a literal superhero. Everyone has been so helpful and kind, something that's rare in customer service these days. Thank you, skuIQ!
We're thrilled to hear that SKU IQ has been instrumental in helping you expand your business on TikTok Shop! Your kind words about our support team, especially Teshanie, are truly appreciated. We're here to provide exceptional assistance and support whenever you need it. Thank you for choosing SKU IQ, and we wish you continued success in your business endeavors!
So far it has been a great experience I had tried so hard to make it work on my own but wasn't able to upload my TikTok products until I got the orientation call it was beyond amazing/I wish I could recall the person that helped me he was so knowledgeable I will recommend the Sku app to anyone.
We're delighted to hear about your positive experience with SKU IQ! Our team is dedicated to helping users like you succeed, and we're glad the orientation call made a significant difference. Thank you for your recommendation!
I do not recommend this app to new sellers. The app itself wasn't user friendly, but the main reason why I'm giving one star is because it's been almost a week since I contacted customer service to cancel my subscription. There is no "Cancel Plan" button available in my account so I emailed customer service to have them cancel plan manually as I no longer need it for my TikTok shop. They asked me to fill out a form which I did and explain the reason for my cancelation. A few days passed, they still have not cancel my plan as requested. They kept asking me for my feedback which I provided initially. The cancelation process is a pain in the ass.
Account cancellation: confirmed
We apologize for the delay you encountered in canceling your subscription. However, we can confirm that your account has been cancelled and that no additional charges were made, or will be made, to your account.
We understand the importance of a seamless cancellation process, and we will take your comments into account as we work to improve our services and support.
I like this app so far. It was very easy to set up. I recommend watching the instructional video provided by SKU IQ. I run into an issue on my end I couldn't figure our and their tech support walked me through it patiently. That's really important to me with any app I work with. I give them 10 plus stars on their tech support. I'm really happy with my TikTok shop set up so far. I will be holding on to this app.
We're thrilled to hear that you're having a great experience with SKU IQ! We take pride in offering helpful resources and excellent tech support. Thank you for the high praise, and we're excited to have you continue using our app for your TikTok shop!
The customer service is amazing for all of these services. They are all so helpful and make linking/connecting different platforms so easy, I highly recommend using this and installing!
Thank you for your glowing review! We are thrilled to hear that you had an amazing experience with our customer service team and found them to be helpful in linking and connecting different platforms. Providing excellent customer service is a top priority for us, and we're delighted to know that our team could make the process easy and enjoyable for you.
Your recommendation means a lot to us, and we're grateful that you're encouraging others to use and install our services. It's feedback like yours that motivates us to continually improve and deliver the best possible experience for our users.
Sku IQ was super easy to install and seems to work really well with TikTok shop, which isn't common right now. I'd recommend!
Thank you for your wonderful review! We're thrilled to hear that installing Sku IQ was super easy for you and that it's working well with TikTok shop. We designed our app to integrate seamlessly with TikTok shop and provide a smooth experience, and your feedback reinforces that we're on the right track.
Great customer service! Everyone has been very helpful with the many questions I've had, and I've been able to resolve all issues with their help :)
Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service team. Providing helpful and attentive support is a priority for us, and we're glad that we could assist you with the many questions you had.
We're delighted that we could help you resolve all your issues and ensure a smooth experience with our service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success.
SKU IQ is very user friendly and they have a great support team that helps you get connected with your Shopify Store. They are always willing to help. I highly recommend if you want to connect your Shopify store to TikTok Shop!
We're delighted to hear that you find SKU IQ user-friendly and that our support team has been helpful in connecting your Shopify store to TikTok Shop. Your recommendation means a lot to us, and we're here to continue providing assistance whenever you need it. Thank you for choosing SKU IQ!
Good customer service. I would love to have automatic sync for images included and automatic sync for new products when updated in my Clover account. Thank you for your service.
We appreciate your feedback and are pleased to hear that you've had a positive experience with our customer service. Your suggestions for automatic image sync and automatic updates for new products are valuable, and we'll take them into consideration for future improvements. If you have any more suggestions or need further assistance, please feel free to reach out. Thank you for using our service!
Too many issues and not much help. Syncing not working, takes forever to get an email back, only advice given is I have to create a different account because syncing wasn't working.
Thank you for taking the time to share your recent experience with us. We sincerely apologize for the issues you encountered and the lack of timely assistance you received. This is certainly not the level of service we strive to provide to our valued customers, and we appreciate you bringing this matter to our attention.
Please be assured that we take your feedback seriously, and we are committed to addressing the problems you've mentioned. Our team is already aware of your situation, and we will be reaching out to you promptly to discuss the specifics and work towards finding a resolution that makes things right!
Once again, we apologize for the inconvenience you have faced and the lack of satisfactory assistance. We value your feedback as it helps us identify areas for improvement, and we are committed to making the necessary adjustments to ensure a more positive experience moving forward.
Easy to set up. There is a product limit on the trial, but the lower option gives you the ability to try it out. I love not having to add products individually.
We're glad to hear that setting up SKU IQ was easy for you! We understand the importance of offering trial options to help users explore our features. We appreciate your feedback and are delighted that you find the bulk product addition feature helpful. If you have any more questions or need further assistance, please don't hesitate to reach out!
Best service ever. It was so quick and efficient that I for once felt like I have all the time in the world to even write a review.
Thank you so much for your amazing review! We're absolutely thrilled to hear that you had the best service experience with us.
We strive to provide quick and efficient service to our customers, and we're delighted that we were able to exceed your expectations. Your satisfaction is our top priority, and it's wonderful to know that our service made you feel like you had all the time in the world, even prompting you to leave this kind review.
If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here to serve you.
I've been using ski IQ for few month but it has been very useful and very easy to understand. I use it with my clover POS and it works wonders.
Thank you for your feedback! We're delighted to hear that SKU IQ has been serving you well and has proven to be useful and easy to understand during the few months you've been using it.
We're thrilled that the integration with your Clover POS has worked wonders for you. It's our goal to provide seamless integration and streamline your processes, and we're glad to know that SKU IQ has been able to achieve that for you.
I have been using this app for a few weeks now along with other apps for multiple sales channels. I can tell you, SKU IQ is one of the easiest apps to use and the fastest too. When I make a change in my Shopify, it takes only few seconds when it is automatically sync in my SKU IQ. It is super easy to publish the items in my TikTok Shop. Regardless if it is one item or a bulk. Oh Yes! Bulk edit is super easy too. When an order is placed, everything is sync right away and super easy to track. It totally reduce my time posting items so I can focus in other things now :) Highly recommended.
Thank you so much for your outstanding review! We're thrilled to hear that SKU IQ has been serving you well and providing a seamless experience alongside other apps for multiple sales channels.
We're delighted that you find SKU IQ to be one of the easiest and fastest apps to use. It's great to know that changes made in your Shopify store are automatically synced within seconds in SKU IQ, streamlining your processes and saving you valuable time.
We're glad that publishing items in your TikTok Shop is a breeze, whether it's a single item or in bulk. Our goal is to make the process as simple and efficient as possible, and we're thrilled to have achieved that for you.
Furthermore, we're pleased to hear that order syncing and tracking have been smooth for you. It's our aim to provide real-time updates and make it easy for you to manage your orders effectively.
Thank you for recommending SKU IQ, and we're glad it has helped you save time so you can focus on other aspects of your business. If you ever need further assistance or have any questions, please feel free to reach out. We're here to support you.
I can't say enough good things about SKUIQ! The customer service is excellent. When I needed help syncing my Shopify website to TikTok I received help right away. The rep who helped was patient and understanding.
Thank you for your glowing review of SKUIQ! We're absolutely delighted to hear that you have had a positive experience with our app and our customer service.
It's fantastic to know that our customer service team was able to assist you promptly when you needed help with syncing your Shopify website to TikTok. We understand how important it is to receive timely support, and we're glad that we could meet your expectations.
We greatly appreciate your kind words about the representative who assisted you. We strive to provide patient and understanding support, and it's wonderful to hear that their efforts made a positive impact on your experience.
SKUIQ makes POS and website updates seamless and easy. With automatic updates I couldn't ask for a better service.
Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our service has been able to make your POS and website updates seamless and easy. Thank you for choosing SKU IQ as your inventory management solution!
I've been using skuIQ for about 30 days to sync with my square POS. The process is fairly easy, inventory syncs very well. I occasionally have to resync an item if I notice the count is off, but it doesn't happen very often. Chat is super helpful with getting set up, i've not had any issues with customer service. I love that I choose when to push inventory to Shopify, as I'll frequently have items created in square that I do not wish to have online. My only criticism so far is that I wish there were some backend things I'm able to do on my own without reaching out to chat support (i.e., changing some of the default sync settings - I went this full 30 days before I realized online orders weren't syncing over, but the issue is solved now). This app has given me the freedom to have the in-store POS i want with the e-commerce experience I want my customers to have. I couldn't be more grateful that this app exists.
Thank you for taking the time to share your experience with SKU IQ. We are thrilled to hear that our app has been able to provide you with the freedom to have the in-store POS you want with the e-commerce experience you want for your customers.
We appreciate your feedback about the ability to make changes to default sync settings, and we will make sure to pass it along to our development team for consideration. In the meantime, we are always here to assist you with any questions or concerns you may have.
Thank you for choosing SKU IQ and for being a part of our community. We look forward to continuing to serve you and your business in the future!
This app is excellent and has been instrumental in resolving numerous issues for me. The technician is not only accommodating but also patient. The expense of acquiring it is definitely justified
We are so happy to hear that you are enjoying SKU IQ! Thank you for taking the time to leave a review :)
SquIQ and their support staff are great. The only thing I don't like is having to push products to my website one by one. I have over 2000 items! After pushing the back button after saving the action of pushing it through to my web store, it sends me back to the first page of all my products, when I was on page 10 (example.) The filters are lacking.
Thank you for your feedback! Better filtering and sorting on our products page is something we are actively working on. Look for improvements in the coming months :)
I highly recommend this application for anyone if you want to save a lot of time and problems on inventory management. Also their staff are respectful, helpful and resourceful.
Thank you for your review, we are so happy that SKU IQ is working well for your business! Thank you for the recommendation :)
The perfect tool to sync our Lightspeed POS inventory to Shopify. Customer service is quick and helpful.
Thank you for your feedback, it means the world to us!
Jorge fue muy explicativo y paciente. Excelente servicio al cliente. Aclaró nuestras duda y siempre estuvo muy atento. Gracias.
Gracias por tus comentarios. ¡Bienvenido a SKU IQ, estamos muy contentos de que estés aquí!
Excellent customer service! Super easy!
I was looking for something that would help me link my POS to my e-commerce and this has really been a life saver! I had my initial meeting and they were so helpful. They also called to follow up upon renewal of my subscription. We are very pleased!
Awesome, it's great to hear that our team has been quick to reach out and assist as needed during your onboarding and renewal. We are so happy that you are getting value from SKU IQ! Thanks for taking time to leave a review here, it means the world to us :)
I loved the app and used it every day. The customer service is great and I highly recommend this product.
Great! Thanks so much for your feedback :)
Sku IQ has successfully helped me we integrating me POS with my online platform. The representative was very patient with me and helped me get through my problem quick and easy. i would definitely recommend
This is great to hear! Thanks for leaving feedback, we love to hear from our users :)
As a small business, with no employees, I barely have time to do the basics of running our shop and website. When we decided to switch POS systems, I was dreading the amount of work it was going to take to transfer all my inventory into the new POS. I had everything updated on Shopify, so I searched for a solution that would integrate and found SkuIQ. My inventory was transferred in minutes! All I had to do was run the link report and confirm a few discrepancies, and voila! Now, all my inventory amounts are tracked between my Clover POS and Shopify store, saving me even more time not having to update inventory whenever I sell a product. I highly recommend SkuIQ.
Excellent! We love to help small businesses save time and are so happy that you found us! Thank you for taking time to leave a review and we look forward to continuing to serve your business :)
SKU IQ is great for syncing a Shopify website with Square point of sale. I haven't had any issues while syncing inventory. Occasionally I will experience a slight delay before I see products reflected onto point of sale system. This app is 100% worth the cost saves a ton of time!
Thank you for your feedback! We are happy to know you are saving time with SKU IQ :)
My experience with SKU IQ has been wonderful! The platform works pretty well and it's easy to use. But the best part is their customer service. I spoke with Jorge and he didn't stop until he found the problem and resolved it. I strongly recommend the platform
Thank you for sharing your feedback with us, we are so happy to hear that you had a great experience with our team!
I'm using this app to sync inventory from Lightspeed POS. The support team was responsive and helpful during setup. Saves us lots of time!
Thank you so much for taking the time to leave a review of your experience with SKU IQ thus far. We are pleased to hear that you've worked with our amazing support team and gotten your account configured to your liking!
I used this app to connect my Square POS to my Shopify store. Works as stated. Great software to integrate. Great customer service especially with Andre.
Thank you for your comments! We pride ourselves on our excellent customer service.