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SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls.
I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!
Thank you for the glowing review! We're thrilled to hear about your positive experience with SKU IQ. Providing excellent customer service and a seamless onboarding process is our priority. Your confidence in our platform and referrals mean a lot to us. If you ever need assistance, we're here for you.
The customer support team is fantastic and has helped answer all of my questions which were instrumental in setting up my online boutique. They personally held two different zoom meetings with me as well as have been very responsive on their chat feature for quick issue resolution.
Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our customer support team has been fantastic in assisting you with setting up your online boutique. It's wonderful to know that the two Zoom meetings and our chat feature were instrumental in resolving your questions and issues promptly. We appreciate your trust in our service during the three months of usage. If there's anything more you need or if you have additional feedback, please don't hesitate to reach out. We're here to support your continued success!
So far so good, I had a hiccup yesterday when I first tried to install it (because of their dashboard going down) so I freaked out and uninstalled it then tried again today and got on support and in about 20 minutes all of my products were in and I was rolling! Support was super helpful, and I will note, I have tried about 3 others so far and had nothing but issues and LOTS of time wasted, so this was wonderful end result for me.
Thank you for sharing your experience with our app! We're sorry to hear about the hiccup you encountered during the initial installation due to our dashboard being down. We apologize for any inconvenience this may have caused.
However, we're thrilled to know that our support team was able to assist you effectively and get everything up and running smoothly within 20 minutes. Delivering timely and helpful support is one of our top priorities, and we're glad we could make your experience better.
It's fantastic to hear that you find our app to be a wonderful end result for your needs, especially after trying out several others that didn't meet your expectations. We designed our app with user satisfaction in mind, and your positive feedback motivates us to keep improving.
HUGE Time saver!! Easy to set up and use. Love that there are walk through steps on how to get everything completed. Had to reach out to chat support for help on something I could not figure out myself, Teshanie was very professional and answered my questions and resolved my issue within minutes.
Thank you for your fantastic review! We're thrilled to hear that our app has been a huge time saver for you and that you find it easy to set up and use. We designed it with user-friendliness in mind, so it's delightful to know that it's meeting your expectations.
Our team takes pride in providing comprehensive walk-through steps to ensure a smooth experience, and we're glad you appreciate them.
I like this app so far. It was very easy to set up. I recommend watching the instructional video provided by SKU IQ. I run into an issue on my end I couldn't figure our and their tech support walked me through it patiently. That's really important to me with any app I work with. I give them 10 plus stars on their tech support. I'm really happy with my TikTok shop set up so far. I will be holding on to this app.
We're thrilled to hear that you're having a great experience with SKU IQ! We take pride in offering helpful resources and excellent tech support. Thank you for the high praise, and we're excited to have you continue using our app for your TikTok shop!
At first, I was very confused about how to link my TikTok to my Shopify shop, however, SKU took their time to teach me 1 on 1 in a call how to do everything to perfection. Although the price may seem like a bit for most people, I can surely say it's worth it and they even give you a free trial before you make any purchase I would definitely recommend it
Thank you for your kind words and for sharing your experience with SKU IQ's support and integration process. We're thrilled to hear that our one-on-one assistance helped you link your TikTok to your Shopify shop effectively. We understand the value of clear guidance, and we're delighted that you found it worthwhile. We appreciate your recommendation and are here to support you throughout your journey with SKU IQ. If you have any more questions or need further assistance, please don't hesitate to reach out.
Easy to set up. There is a product limit on the trial, but the lower option gives you the ability to try it out. I love not having to add products individually.
We're glad to hear that setting up SKU IQ was easy for you! We understand the importance of offering trial options to help users explore our features. We appreciate your feedback and are delighted that you find the bulk product addition feature helpful. If you have any more questions or need further assistance, please don't hesitate to reach out!
So far it has been a great experience I had tried so hard to make it work on my own but wasn't able to upload my TikTok products until I got the orientation call it was beyond amazing/I wish I could recall the person that helped me he was so knowledgeable I will recommend the Sku app to anyone.
We're delighted to hear about your positive experience with SKU IQ! Our team is dedicated to helping users like you succeed, and we're glad the orientation call made a significant difference. Thank you for your recommendation!
It looks like this app is going to do what I need it to. It seems pretty straightforward and simple to use. I was assisted by Jorge today and he provided the best customer service Ive had in a really long time. He was extremely patient and walked me through every aspect of the app and what it will do for me between Shopify & Tiktok. I appreciate all the help because I started the day very frustrated and I ended up completely happy. Thanks
Thank you so much for taking the time to share your experience with our app. We're thrilled to hear that it seems to be meeting your needs and that you find it straightforward and easy to use.
We're especially grateful for your kind words about Jorge's assistance. Providing exceptional customer service is something we strive for, and it's fantastic to know that Jorge went above and beyond to make your experience enjoyable. We'll make sure to pass along your appreciation to him.
This app saved me so much time in just one day! It is very convenient and easy to use. When I came across an issue that I wasn’t able to figure out, support was available and ready to help me. Alejandro helpful, efficient and knowledgeable. I recommend this app for anyone looking for a seamless way to convert their inventory from Shopify to TikTok.
Thank you for your wonderful review! We're thrilled to hear that our app has saved you so much time and that you find it convenient and easy to use. Our team worked hard to create a seamless experience for our users, and it's rewarding to know that it's making a positive impact on your workflow.
Your recommendation means a lot to us, and we're delighted that you're sharing your positive experience with others. We believe our app can be a valuable asset for anyone looking to convert their inventory from Shopify to TikTok, and your endorsement reinforces that belief.