SKU IQ for TikTok Shop or POS , 152 Rezensionen
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very helpful support team! helped me connect my connect my clover account with little to no stress. looking forward to using this app.
We truly appreciate your positive feedback! Our support team is here to make the setup process as stress-free as possible, and we're delighted to hear about your experience. If you have any more questions or need further assistance while using the app, please feel free to reach out. We're excited for you to use Clover, and we're here to help ensure a smooth experience!
Great customer service! Everyone has been very helpful with the many questions I've had, and I've been able to resolve all issues with their help :)
Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service team. Providing helpful and attentive support is a priority for us, and we're glad that we could assist you with the many questions you had.
We're delighted that we could help you resolve all your issues and ensure a smooth experience with our service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success.
Their customers service is NEXT LEVEL amazing. Its not a common ting anymore and having them be so on top of things and have such urgency as if it was their own business they were helping is truly amazing. Never had an issue that couldn't be resolved quickly and efficiently - and most important - easily!
Thank you for your incredible review! We're absolutely thrilled to hear that our customer service has exceeded your expectations and provided you with a next-level amazing experience.
At SKU IQ, we take pride in delivering exceptional customer service, and we're glad to know that our team has been on top of things and displayed a sense of urgency to assist you as if it were their own business. Your satisfaction is our top priority, and we're dedicated to ensuring that you receive the support you need.
So far, the product does what it needs you to do for connecting your systems together. Support is available when you need them which is great as well. Waiting on a few feature enhancements to arrive to really make this app stand out but overall, it's a lifesaver of a tool in our business.
Thank you for your feedback! We're thrilled to hear that SKU IQ has been a valuable tool for your business. We appreciate your patience as we work on feature enhancements to make it even better. Our support team is here whenever you need assistance.
Completely broken. I purchased this app for syncing inventory between TikTok and Shopify but sales on TikTok don't update the inventory in Shopify causing overselling. Our inventory is all out of sync now and we can no longer use TikTok Shop until they fix the issue. I've been told it was "escalated to devs" but it's been like this for weeks now. Crazy that such a crucial feature can be broken for so long. Losing revenue daily and their support team doesn't seem worried about it.
Edit: I've now been informed by their support team it will likely take months to fix the issue (the issue being inventory not syncing, the whole purpose of the app). I recommend considering other options before wasting your time.
We're truly sorry to hear about the issues you've been experiencing with SKU IQ. This situation is certainly frustrating, and we understand the impact it has on your business. We apologize for any inconvenience you've faced and the delay in resolving the issue. Our team is actively working on a solution and is dedicated to getting this crucial feature back on track. We value your business and appreciate your patience during this time. If there's anything else we can do to assist you in the meantime, please feel free to let us know.
I have been using this app since I was able to open up our tiktok shop. They have been excellent with customer service and following up. We had a major issue with orders being duplicated and engineering team worked to fix that issue for us. Love it!
Thank you for your wonderful review! We're thrilled to hear that you have been using our app since the opening of your TikTok Shop and that our customer service has been excellent throughout your journey.
We sincerely apologize for the inconvenience caused by the issue of duplicated orders. We understand how critical it is to have a smooth order management process, and we're glad to hear that our engineering team promptly addressed and resolved the issue for you. Your satisfaction is our top priority, and we're committed to providing a seamless experience.
We appreciate your patience and understanding while we worked to fix the problem, and we're delighted that you are loving the app overall.
Same day install and SKU IQ syncs with Shopify POS that makes DTC fulfilment on TikTok a breeze. We went viral last week and had hundreds of units sold through SKU IQ without an issue!
That's fantastic to hear! It's great that SKU IQ's quick installation and synchronization with Shopify POS have made direct-to-consumer fulfillment on TikTok so easy for you. Congratulations on going viral and processing hundreds of units smoothly through SKU IQ. We're here to support your continued success, so if you ever need assistance or have questions, don't hesitate to reach out. Thanks for sharing your positive experience!
The customer service is amazing for all of these services. They are all so helpful and make linking/connecting different platforms so easy, I highly recommend using this and installing!
Thank you for your glowing review! We are thrilled to hear that you had an amazing experience with our customer service team and found them to be helpful in linking and connecting different platforms. Providing excellent customer service is a top priority for us, and we're delighted to know that our team could make the process easy and enjoyable for you.
Your recommendation means a lot to us, and we're grateful that you're encouraging others to use and install our services. It's feedback like yours that motivates us to continually improve and deliver the best possible experience for our users.
I had a question to be sure that my set up was good and the customer service was great, friendly, and quick to help me !
Thank you for reaching out with your question and for sharing your positive experience with our customer service team. We're delighted to hear that you found our customer service to be great, friendly, and quick to assist you.
Ensuring that your setup is good and addressing any questions or concerns you may have is our priority. We're here to provide the support you need to make your experience with SKU IQ as smooth and successful as possible.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help you, and we appreciate your trust in SKU IQ.
I'm very happy with this app, and the customer service. The app was easy to install and set up, but I messed up on a few things, and needed help. Thank goodness they had a "real customer service team" to help me. We set up a call to share screens and they helped me out. I highly recommend this app.
We sincerely appreciate your positive feedback and are delighted to hear that you're very happy with SKU IQ and our customer service. Making your experience seamless and providing assistance when needed is our top priority.
We're glad to hear that you found the installation and setup process easy. We understand that even with user-friendly interfaces, occasional hiccups can happen, and that's why we have a dedicated customer service team in place.
It's great to know that our team was able to assist you effectively by setting up a call and sharing screens to resolve any issues you encountered. We believe in providing real, human support to our users, and your recommendation means a lot to us.