Rezensionen (154)

Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 76 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 14 % der Bewertungen sind 1 Sterne
22. Juni 2023

Great app and a wonderful customer service team! Worked out perfectly for our store on Shopify and Square PoS.

Island Soul
Vereinigte Staaten
12 monate mit der App
o2oCommerce Inc. hat geantwortet 1. September 2023

We're thrilled to hear that SKU IQ has worked out perfectly for your store on Shopify and Square Point of Sale, and that you've had a wonderful experience with our customer service team. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

7. September 2023

Extremely good for what it says, would definitely recommend, makes linking so easy, and the support is solid and fast, great app would definitely use

Deal4u2buy
Vereinigte Staaten
Etwa 2 monate mit der App
o2oCommerce Inc. hat geantwortet 2. Oktober 2023

Thank you for your fantastic review of SKU IQ! We're thrilled to hear that you found our platform to be extremely good for what it promises, and we greatly appreciate your recommendation.

Simplifying the linking process and providing solid and fast support are among our top priorities, and we're delighted to know that we've met your expectations in these areas.

18. Juli 2023

Going great so far. I got this to sync with Tiktok after another app failed to sync orders and messed up my inventory. This app is much easier and faster to integrate and sync.

ititaboutique
Vereinigte Staaten
5 monate mit der App
o2oCommerce Inc. hat geantwortet 6. August 2023

Thank you for your wonderful feedback! We're delighted to hear that our app is working smoothly for you and that it successfully synced with TikTok. We're sorry to hear about the issues you faced with the previous app, and we're glad that our app provided a more seamless and efficient integration and syncing experience.

16. Oktober 2023

Does what we need and customer support is quick and excellent!

Sprout Living
Vereinigte Staaten
4 monate mit der App
o2oCommerce Inc. hat geantwortet 20. Oktober 2023

We appreciate your feedback! It's fantastic to hear that our product meets your needs and that you've had a positive experience with our customer support team. If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and success!

25. September 2023

They make it very easy to sync to TT. I ran into an issue but support answered fairly quickly and the solution was clear. Eager to grow and sell on TT with SkuIQ!

Caliberry Home Goods
Vereinigte Staaten
Etwa ein monat mit der App
o2oCommerce Inc. hat geantwortet 2. Oktober 2023

Thank you for your positive review of SKU IQ! We're thrilled to hear that you found it very easy to sync with TikTok and that our support team was quick to respond and provide you with a clear solution.

We're just as eager as you are to see your growth and success on TikTok with SKU IQ. If you ever run into more questions or need further assistance as you continue to expand your presence on TikTok, please know that we're here to support you every step of the way.

Thank you for choosing SKU IQ, and we look forward to being a part of your journey as you grow and sell on TikTok.

13. Juli 2023

Good customer service. I would love to have automatic sync for images included and automatic sync for new products when updated in my Clover account. Thank you for your service.

Soles
Vereinigte Staaten
Etwa ein jahr mit der App
o2oCommerce Inc. hat geantwortet 1. September 2023

We appreciate your feedback and are pleased to hear that you've had a positive experience with our customer service. Your suggestions for automatic image sync and automatic updates for new products are valuable, and we'll take them into consideration for future improvements. If you have any more suggestions or need further assistance, please feel free to reach out. Thank you for using our service!

3. November 2023

I installed this a while back when Tik Tok Shop was new. I've sent over 10 emails to get support because this app messed up my Tik Tok shop and I am no longer able to edit nor add new products. I am writing this review and hope they will see this to reach out. I am beyond frustrated that they don't respond to any support emails. If you don't your shop to be messed up I would not install this app.

Designs By Wildside
Vereinigte Staaten
6 tage mit der App
o2oCommerce Inc. hat geantwortet 6. November 2023

We appreciate you taking the time to share your experience with SKU IQ, and we genuinely value your feedback. It's essential for us to address your concerns and clarify the situation.

First and foremost, we want to acknowledge the difficulties you've encountered with your TikTok Shop, and we understand your frustration. We've thoroughly investigated your case, and it appears that the challenges you're facing may not be directly related to SKU IQ. During a recent interaction with our team, we noticed that you have a pre-existing connector app installed, which is likely the first-party TikTok/Shopify integration. This integration could be the root cause of your issues, particularly the inability to edit or add new products.

To assist you in resolving these problems, we would like to work closely with you to remove or uninstall the first-party TikTok/Shopify app, which may be causing conflicts in managing your shop. Our team had a call with you on Friday, but upon reviewing the call it sounds like our agent did not recognize the issue to be the first-party app. We tried to call again this morning and received no response, so we will be following up via email with a meeting invite in order to continue to assist.

Our primary aim is to ensure that your experience with SKU IQ is smooth and productive. Even if the issues are not directly linked to our application, we are dedicated to assisting you in regaining control of your TikTok Shop and addressing any challenges you've faced.

Your feedback is invaluable, and we are committed to providing top-notch support. Please watch for an email from us outlining the next steps and guiding you through the process of resolving your issues.

Thank you for sharing your concerns, and we look forward to working with you to overcome the difficulties you've encountered.

24. November 2023

This is perfect for connecting shopify to tiktok shop! Support is A+ and helps you with any problem you have.

Vita Glow Supplements
Vereinigte Staaten
2 tage mit der App
o2oCommerce Inc. hat geantwortet 29. November 2023

Thank you so much for your fantastic review! We're thrilled to hear that you've had a positive experience connecting your Shopify store to TikTok Shop. Our team is dedicated to providing top-notch support, and we're delighted to know that you found it helpful.

18. Juli 2023

SKU IQ is a game-changer for my Shopify store! Its seamless integration and powerful inventory management have boosted sales and saved me time. I highly recommend it to TikTok Shop owners with alot of inventory! Kudos to the SKU IQ team!

Hidden Merch
Vereinigte Staaten
3 monate mit der App
o2oCommerce Inc. hat geantwortet 1. September 2023

We're thrilled to hear that SKU IQ has been a game-changer for your Shopify store, improving sales and saving you time. Your recommendation is greatly appreciated, and our team is dedicated to providing a seamless experience for TikTok Shop owners like you. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing SKU IQ, and kudos to you for your success!

20. August 2023

I do not recommend this app to new sellers. The app itself wasn't user friendly, but the main reason why I'm giving one star is because it's been almost a week since I contacted customer service to cancel my subscription. There is no "Cancel Plan" button available in my account so I emailed customer service to have them cancel plan manually as I no longer need it for my TikTok shop. They asked me to fill out a form which I did and explain the reason for my cancelation. A few days passed, they still have not cancel my plan as requested. They kept asking me for my feedback which I provided initially. The cancelation process is a pain in the ass.

Lilyrie
Vereinigte Staaten
Etwa ein monat mit der App
o2oCommerce Inc. hat geantwortet 1. September 2023

Account cancellation: confirmed

We apologize for the delay you encountered in canceling your subscription. However, we can confirm that your account has been cancelled and that no additional charges were made, or will be made, to your account.

We understand the importance of a seamless cancellation process, and we will take your comments into account as we work to improve our services and support.