Avis (154)

Note globale
4,1
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
18 juillet 2023

Having a great experience so far. The app is good but the customer service...straight up best. Highly supportive, they pay attention to each and every detail and make sure your query is completely solved before finally closing the chat. 10/10 would recommend it :)

Body Reapers
États-Unis
Environ 21 heures d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're thrilled to hear that you're having a great experience with SKU IQ! Our customer service team takes pride in providing top-notch support and ensuring your queries are fully resolved. Thank you for the glowing recommendation, and we're here to assist you whenever you need us!

22 août 2023

This is going to be a huge time saver! So glad I don't have to manually add every item. There customer service is so helpful. Would recommend.

Marmeez
États-Unis
Environ 18 heures d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're thrilled to hear that SKU IQ is proving to be a time-saving solution for you! Automating the process of adding items is a great benefit, and we're pleased to know that our customer service team has been helpful. Thank you for your recommendation, and we're here to assist you whenever you need us.

5 avril 2023

The customer service is top tier! Teshanie was so helpful. Understood what I needed to do, got right to the point and explained everything very thoroughly. She also got everything I needed to have done taken care of! Efficient, knowledgeable and friendly!

Broads & Dad Bods Apparel LLC
États-Unis
Environ 18 heures d’utilisation de l’application
o2oCommerce Inc. a répondu 25 avril 2023

Thank you for taking the time to write such a positive review about SKU IQ's customer service. We're thrilled to hear that we were able to assist you with your needs and provide you with efficient, knowledgeable, and friendly service.

We take great pride in our customer support team and their dedication to providing our customers with the best possible experience. We'll be sure to share your kind words with the team!

18 septembre 2023

I love the fact that they have customer service available via chat. I was having trouble syncing my products and they very kindly guided me along the way. Love that they are willing to help. It's a great app to merge both your Shopify and TikTok shop!

NYTAQ
États-Unis
Environ une heure d’utilisation de l’application
o2oCommerce Inc. a répondu 2 octobre 2023

Thank you for sharing your positive experience with SKU IQ and our customer service. We're thrilled to hear that you love our chat support and that our team was able to assist you in syncing your products seamlessly.

Providing excellent customer service is one of our top priorities, and it's wonderful to know that our team was able to guide you through any challenges you faced. We truly believe in being there for our users and helping them succeed in their e-commerce endeavors.

We're delighted that you find SKU IQ to be a great tool for merging your Shopify and TikTok shops. It's fantastic to see how our platform can simplify the process and make managing your online stores more efficient.

16 décembre 2022

Jorge fue muy explicativo y paciente. Excelente servicio al cliente. Aclaró nuestras duda y siempre estuvo muy atento. Gracias.

Sunset Balloons
États-Unis
Environ 2 heures d’utilisation de l’application
o2oCommerce Inc. a répondu 16 décembre 2022

Gracias por tus comentarios. ¡Bienvenido a SKU IQ, estamos muy contentos de que estés aquí!

4 août 2023

The process was pretty simple to follow along. I did hit a little snag along the way (I didn't realize the product took a little while to upload so it didn't show right away) so I reached out to support, and they helped me with the rest. Items are syncing and I am all set to go. Would definitely recommend.

AdeeBee Creations
États-Unis
Environ une heure d’utilisation de l’application
o2oCommerce Inc. a répondu 6 août 2023

Thank you for sharing your experience with our app! We're delighted to hear that you found the process to be simple and easy to follow along. Our goal is to provide a user-friendly experience, and your feedback encourages us to keep refining our app.

We apologize for any confusion you encountered regarding the upload time of your products. We appreciate your patience, and we're glad our support team was able to assist you promptly and ensure everything is set up correctly.

30 juin 2023

Jorge was a tremendous help in connecting SKU IG to my TikTok shop and Shopify, as well as configuring my shipping settings. His professionalism, patience, and assistance were invaluable throughout the entire process. I couldn't have achieved it without his expertise. Thanks for your outstanding support!

Humble & Faithful Co.
États-Unis
15 minutes d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're thrilled to hear that Jorge provided you with tremendous help in connecting SKU IQ to your TikTok shop and Shopify, as well as configuring your shipping settings. His professionalism and patience are qualities we value in our support team, and we're delighted he could assist you effectively. If you ever need further assistance in the future, please don't hesitate to reach out. Thank you for your kind words and for choosing SKU IQ!