Avis (154)

Note globale
4,1
Nombre d’avis par note
  • 76 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
18 août 2022

My experience with SKU IQ has been wonderful! The platform works pretty well and it's easy to use. But the best part is their customer service. I spoke with Jorge and he didn't stop until he found the problem and resolved it. I strongly recommend the platform

MVT Store
États-Unis
10 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 19 août 2022

Thank you for sharing your feedback with us, we are so happy to hear that you had a great experience with our team!

26 juin 2023

Easy to set up. There is a product limit on the trial, but the lower option gives you the ability to try it out. I love not having to add products individually.

ringsbymars
États-Unis
9 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're glad to hear that setting up SKU IQ was easy for you! We understand the importance of offering trial options to help users explore our features. We appreciate your feedback and are delighted that you find the bulk product addition feature helpful. If you have any more questions or need further assistance, please don't hesitate to reach out!

17 août 2023

I like this app so far. It was very easy to set up. I recommend watching the instructional video provided by SKU IQ. I run into an issue on my end I couldn't figure our and their tech support walked me through it patiently. That's really important to me with any app I work with. I give them 10 plus stars on their tech support. I'm really happy with my TikTok shop set up so far. I will be holding on to this app.

The Bridges Design Studio
États-Unis
8 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're thrilled to hear that you're having a great experience with SKU IQ! We take pride in offering helpful resources and excellent tech support. Thank you for the high praise, and we're excited to have you continue using our app for your TikTok shop!

13 juin 2023

I had an outstanding customer service experience today at SKU IQ, all thanks to Teshanie. Her exceptional assistance and dedication made the entire process seamless and hassle-free. I was thoroughly impressed by her willingness to go above and beyond to help me resolve my issues and get my TikTok shop up and running in no time.

From the moment I reached out to SKU IQ, Teshanie made me feel valued as a customer. She was incredibly knowledgeable about the platform and guided me through each step with expertise. Her patience and clear communication style were instrumental in helping me understand the intricacies of setting up my shop.

What truly stood out was Teshanie's willingness to invest additional effort to ensure my success. She proactively offered useful tips and insights to optimize my TikTok shop, which went beyond my expectations. Her attention to detail and genuine enthusiasm to assist me were truly commendable.

Throughout the process, Teshanie remained patient, understanding, and supportive. She addressed all my queries promptly and professionally, making me feel heard and valued as a customer. Her dedication to providing outstanding customer service is truly a testament to her exceptional skills and commitment.

Thanks to Teshanie's efforts, my TikTok shop was up and running smoothly in no time. I am extremely grateful for her support, and it has been an absolute pleasure working with her. Her exceptional customer service has left a lasting impression on me, and I would highly recommend her and SKU IQ to anyone in need of reliable e-commerce solutions.

In conclusion, my experience with Teshanie at SKU IQ was nothing short of exceptional. She exceeded my expectations by providing exemplary customer service, offering valuable insights, and resolving my issues promptly. Teshanie's dedication and expertise truly made the entire process a breeze. Thank you, Teshanie, for your outstanding support!

AshleyMarie.co
États-Unis
9 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 20 juin 2023

Thank you for your incredible feedback and for taking the time to share your outstanding customer service experience with Teshanie at SKU IQ. We're absolutely thrilled to hear about the exceptional assistance she provided and how she made the entire process seamless and hassle-free for you.

Teshanie's dedication to going above and beyond to resolve your issues and get your TikTok shop up and running quickly is truly commendable. We're glad that her expertise, patience, and clear communication style made you feel valued as a customer and helped you understand the intricacies of setting up your shop.

It's wonderful to hear that Teshanie's proactive tips and insights to optimize your TikTok shop exceeded your expectations. We're proud to have such a dedicated team member who genuinely invests in our customers' success.

We're thrilled that Teshanie's efforts resulted in your TikTok shop running smoothly and that you had a positive overall experience. We'll make sure to recognize Teshanie for her exceptional customer service and dedication to your success.

8 avril 2022

I run a store with 1000s of products. This app has really helped me. I am using Shopify and I am synching it with the Square register. I have received good customer support. I highly recommend it.

Agricola Street Books
Canada
9 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 15 avril 2022

This is great to hear! We aim to provide best-in-class customer support and are so happy to hear that SKU IQ is working well for your business! Thanks for taking the time to leave us your feedback, it means the world to us!

22 septembre 2023

Very quick and easy to use. Super understandable and customer care is always available the many times I've needed assistance.

byd.Rose
États-Unis
5 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 2 octobre 2023

Thank you for your kind words and positive feedback regarding your experience with SKU IQ. We're thrilled to hear that you found our platform quick and easy to use, with a clear and understandable interface.

It's fantastic to know that you've found our customer care team readily available and helpful whenever you've needed assistance. Providing excellent customer support is a top priority for us, and we're here to ensure your experience with SKU IQ is as smooth and successful as possible.

If you ever have more questions or need assistance in the future, please know that we're always here to assist you. Your satisfaction is important to us, and we appreciate your continued trust in SKU IQ.

11 février 2023

I highly recommend this application for anyone if you want to save a lot of time and problems on inventory management. Also their staff are respectful, helpful and resourceful.

pop en folie
Canada
8 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 22 février 2023

Thank you for your review, we are so happy that SKU IQ is working well for your business! Thank you for the recommendation :)

30 janvier 2023

The perfect tool to sync our Lightspeed POS inventory to Shopify. Customer service is quick and helpful.

Giant Magog
Canada
8 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 22 février 2023

Thank you for your feedback, it means the world to us!

10 octobre 2023

very helpful support team! helped me connect my connect my clover account with little to no stress. looking forward to using this app.

Needmore Farms
États-Unis
3 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 20 octobre 2023

We truly appreciate your positive feedback! Our support team is here to make the setup process as stress-free as possible, and we're delighted to hear about your experience. If you have any more questions or need further assistance while using the app, please feel free to reach out. We're excited for you to use Clover, and we're here to help ensure a smooth experience!

27 juin 2023

So far so good, I had a hiccup yesterday when I first tried to install it (because of their dashboard going down) so I freaked out and uninstalled it then tried again today and got on support and in about 20 minutes all of my products were in and I was rolling! Support was super helpful, and I will note, I have tried about 3 others so far and had nothing but issues and LOTS of time wasted, so this was wonderful end result for me.

Handmade Naturals Inc
États-Unis
7 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 6 août 2023

Thank you for sharing your experience with our app! We're sorry to hear about the hiccup you encountered during the initial installation due to our dashboard being down. We apologize for any inconvenience this may have caused.

However, we're thrilled to know that our support team was able to assist you effectively and get everything up and running smoothly within 20 minutes. Delivering timely and helpful support is one of our top priorities, and we're glad we could make your experience better.

It's fantastic to hear that you find our app to be a wonderful end result for your needs, especially after trying out several others that didn't meet your expectations. We designed our app with user satisfaction in mind, and your positive feedback motivates us to keep improving.