Avis (161)

Note globale
4,1
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
6 décembre 2022

Excellent customer service! Super easy!

I was looking for something that would help me link my POS to my e-commerce and this has really been a life saver! I had my initial meeting and they were so helpful. They also called to follow up upon renewal of my subscription. We are very pleased!

Zayda's Toy Emporium
États-Unis
Plus d'un an d’utilisation de l’application
o2oCommerce Inc. a répondu 6 décembre 2022

Awesome, it's great to hear that our team has been quick to reach out and assist as needed during your onboarding and renewal. We are so happy that you are getting value from SKU IQ! Thanks for taking time to leave a review here, it means the world to us :)

22 novembre 2022

As a small business, with no employees, I barely have time to do the basics of running our shop and website. When we decided to switch POS systems, I was dreading the amount of work it was going to take to transfer all my inventory into the new POS. I had everything updated on Shopify, so I searched for a solution that would integrate and found SkuIQ. My inventory was transferred in minutes! All I had to do was run the link report and confirm a few discrepancies, and voila! Now, all my inventory amounts are tracked between my Clover POS and Shopify store, saving me even more time not having to update inventory whenever I sell a product. I highly recommend SkuIQ.

Electrified Adventures
États-Unis
Plus d'un an d’utilisation de l’application
o2oCommerce Inc. a répondu 6 décembre 2022

Excellent! We love to help small businesses save time and are so happy that you found us! Thank you for taking time to leave a review and we look forward to continuing to serve your business :)

6 avril 2023

I've been using skuIQ for about 30 days to sync with my square POS. The process is fairly easy, inventory syncs very well. I occasionally have to resync an item if I notice the count is off, but it doesn't happen very often. Chat is super helpful with getting set up, i've not had any issues with customer service. I love that I choose when to push inventory to Shopify, as I'll frequently have items created in square that I do not wish to have online. My only criticism so far is that I wish there were some backend things I'm able to do on my own without reaching out to chat support (i.e., changing some of the default sync settings - I went this full 30 days before I realized online orders weren't syncing over, but the issue is solved now). This app has given me the freedom to have the in-store POS i want with the e-commerce experience I want my customers to have. I couldn't be more grateful that this app exists.

Flourish Boutique
États-Unis
Plus d'un an d’utilisation de l’application
o2oCommerce Inc. a répondu 25 avril 2023

Thank you for taking the time to share your experience with SKU IQ. We are thrilled to hear that our app has been able to provide you with the freedom to have the in-store POS you want with the e-commerce experience you want for your customers.

We appreciate your feedback about the ability to make changes to default sync settings, and we will make sure to pass it along to our development team for consideration. In the meantime, we are always here to assist you with any questions or concerns you may have.

Thank you for choosing SKU IQ and for being a part of our community. We look forward to continuing to serve you and your business in the future!

28 février 2023

This app is excellent and has been instrumental in resolving numerous issues for me. The technician is not only accommodating but also patient. The expense of acquiring it is definitely justified

The Local She Shed
États-Unis
Plus d'un an d’utilisation de l’application
o2oCommerce Inc. a répondu 21 mars 2023

We are so happy to hear that you are enjoying SKU IQ! Thank you for taking the time to leave a review :)

10 juillet 2023

Jorge provided quick and great support. He helped us get everything set up and we are excited to use SKU IQ!

stakt
États-Unis
Plus d'un an d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're delighted to hear that Jorge provided you with quick and great support in getting everything set up with SKU IQ. We're equally excited for you to use our service and are here to assist you whenever needed. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!

3 novembre 2022

The customer service has been awesome! Thank you to Alejandro Escoto for helping in sorting the issue with the products and offering a great support for syncing our products over.

The Makeup Altar
États-Unis
Environ un an d’utilisation de l’application
o2oCommerce Inc. a répondu 9 novembre 2022

We will pass your kind words along to Alejandro, thank you for taking the time to leave a review!

30 mars 2023

Really love the app; a great way to connect inventory between different POS platforms. It has been a daily tool when running my business

KacperGlobalShoes
États-Unis
12 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 25 avril 2023

This is great to hear! Thank you so much for taking the time to share your feedback with us :)

22 juin 2023

Great app and a wonderful customer service team! Worked out perfectly for our store on Shopify and Square PoS.

Island Soul
États-Unis
12 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're thrilled to hear that SKU IQ has worked out perfectly for your store on Shopify and Square Point of Sale, and that you've had a wonderful experience with our customer service team. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

20 septembre 2023

I'm very happy with this app, and the customer service. The app was easy to install and set up, but I messed up on a few things, and needed help. Thank goodness they had a "real customer service team" to help me. We set up a call to share screens and they helped me out. I highly recommend this app.

Fitazzo
États-Unis
11 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 2 octobre 2023

We sincerely appreciate your positive feedback and are delighted to hear that you're very happy with SKU IQ and our customer service. Making your experience seamless and providing assistance when needed is our top priority.

We're glad to hear that you found the installation and setup process easy. We understand that even with user-friendly interfaces, occasional hiccups can happen, and that's why we have a dedicated customer service team in place.

It's great to know that our team was able to assist you effectively by setting up a call and sharing screens to resolve any issues you encountered. We believe in providing real, human support to our users, and your recommendation means a lot to us.

18 août 2022

My experience with SKU IQ has been wonderful! The platform works pretty well and it's easy to use. But the best part is their customer service. I spoke with Jorge and he didn't stop until he found the problem and resolved it. I strongly recommend the platform

MVT Store
États-Unis
10 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 19 août 2022

Thank you for sharing your feedback with us, we are so happy to hear that you had a great experience with our team!