Avis (162)

Note globale
4
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
3 novembre 2022

The customer service has been awesome! Thank you to Alejandro Escoto for helping in sorting the issue with the products and offering a great support for syncing our products over.

The Makeup Altar
États-Unis
Environ un an d’utilisation de l’application
o2oCommerce Inc. a répondu 9 novembre 2022

We will pass your kind words along to Alejandro, thank you for taking the time to leave a review!

30 mars 2023

Really love the app; a great way to connect inventory between different POS platforms. It has been a daily tool when running my business

KacperGlobalShoes
États-Unis
12 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 25 avril 2023

This is great to hear! Thank you so much for taking the time to share your feedback with us :)

22 juin 2023

Great app and a wonderful customer service team! Worked out perfectly for our store on Shopify and Square PoS.

Island Soul
États-Unis
12 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're thrilled to hear that SKU IQ has worked out perfectly for your store on Shopify and Square Point of Sale, and that you've had a wonderful experience with our customer service team. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

20 septembre 2023

I'm very happy with this app, and the customer service. The app was easy to install and set up, but I messed up on a few things, and needed help. Thank goodness they had a "real customer service team" to help me. We set up a call to share screens and they helped me out. I highly recommend this app.

Fitazzo
États-Unis
11 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 2 octobre 2023

We sincerely appreciate your positive feedback and are delighted to hear that you're very happy with SKU IQ and our customer service. Making your experience seamless and providing assistance when needed is our top priority.

We're glad to hear that you found the installation and setup process easy. We understand that even with user-friendly interfaces, occasional hiccups can happen, and that's why we have a dedicated customer service team in place.

It's great to know that our team was able to assist you effectively by setting up a call and sharing screens to resolve any issues you encountered. We believe in providing real, human support to our users, and your recommendation means a lot to us.

18 août 2022

My experience with SKU IQ has been wonderful! The platform works pretty well and it's easy to use. But the best part is their customer service. I spoke with Jorge and he didn't stop until he found the problem and resolved it. I strongly recommend the platform

MVT Store
États-Unis
10 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 19 août 2022

Thank you for sharing your feedback with us, we are so happy to hear that you had a great experience with our team!

13 novembre 2023

I've tried several different apps to sync my Square POS to my Shopify store but this was the only one that has been successful. It's been a seamless integration and I recommend anyone trying to manage and sync inventories between platforms to stop looking elsewhere and try this one definitely. A customer service rep was available immediately and solved a sync problem I had with one of my Shopify store locations. Thank you Skuiq!

AKAB LIFE
États-Unis
10 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 29 novembre 2023

We appreciate your glowing review! It's fantastic to hear that our app successfully synced your Square POS to your Shopify store, providing a seamless integration. We're thrilled to have been able to assist you with the sync problem promptly.

16 août 2023

So far so good! SKU IQ saves me a lot of time by syncing my inventory and helps me keep my TikTok shop orders to my Shopify for centralized fulfilling. Their customer service is always on point! Quickly accessible via live chat or email.

Tinye Swimwear
États-Unis
10 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're delighted to hear that SKU IQ has been working well for you, saving you time and assisting with inventory synchronization and order management. Our customer service team appreciates your kind words, and we're here to provide prompt assistance whenever you need it. Thank you for your positive feedback and for choosing SKU IQ!

26 juin 2023

Easy to set up. There is a product limit on the trial, but the lower option gives you the ability to try it out. I love not having to add products individually.

ringsbymars
États-Unis
9 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 1 septembre 2023

We're glad to hear that setting up SKU IQ was easy for you! We understand the importance of offering trial options to help users explore our features. We appreciate your feedback and are delighted that you find the bulk product addition feature helpful. If you have any more questions or need further assistance, please don't hesitate to reach out!

13 juin 2023

I had an outstanding customer service experience today at SKU IQ, all thanks to Teshanie. Her exceptional assistance and dedication made the entire process seamless and hassle-free. I was thoroughly impressed by her willingness to go above and beyond to help me resolve my issues and get my TikTok shop up and running in no time.

From the moment I reached out to SKU IQ, Teshanie made me feel valued as a customer. She was incredibly knowledgeable about the platform and guided me through each step with expertise. Her patience and clear communication style were instrumental in helping me understand the intricacies of setting up my shop.

What truly stood out was Teshanie's willingness to invest additional effort to ensure my success. She proactively offered useful tips and insights to optimize my TikTok shop, which went beyond my expectations. Her attention to detail and genuine enthusiasm to assist me were truly commendable.

Throughout the process, Teshanie remained patient, understanding, and supportive. She addressed all my queries promptly and professionally, making me feel heard and valued as a customer. Her dedication to providing outstanding customer service is truly a testament to her exceptional skills and commitment.

Thanks to Teshanie's efforts, my TikTok shop was up and running smoothly in no time. I am extremely grateful for her support, and it has been an absolute pleasure working with her. Her exceptional customer service has left a lasting impression on me, and I would highly recommend her and SKU IQ to anyone in need of reliable e-commerce solutions.

In conclusion, my experience with Teshanie at SKU IQ was nothing short of exceptional. She exceeded my expectations by providing exemplary customer service, offering valuable insights, and resolving my issues promptly. Teshanie's dedication and expertise truly made the entire process a breeze. Thank you, Teshanie, for your outstanding support!

AshleyMarie.co
États-Unis
9 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 20 juin 2023

Thank you for your incredible feedback and for taking the time to share your outstanding customer service experience with Teshanie at SKU IQ. We're absolutely thrilled to hear about the exceptional assistance she provided and how she made the entire process seamless and hassle-free for you.

Teshanie's dedication to going above and beyond to resolve your issues and get your TikTok shop up and running quickly is truly commendable. We're glad that her expertise, patience, and clear communication style made you feel valued as a customer and helped you understand the intricacies of setting up your shop.

It's wonderful to hear that Teshanie's proactive tips and insights to optimize your TikTok shop exceeded your expectations. We're proud to have such a dedicated team member who genuinely invests in our customers' success.

We're thrilled that Teshanie's efforts resulted in your TikTok shop running smoothly and that you had a positive overall experience. We'll make sure to recognize Teshanie for her exceptional customer service and dedication to your success.

8 avril 2022

I run a store with 1000s of products. This app has really helped me. I am using Shopify and I am synching it with the Square register. I have received good customer support. I highly recommend it.

Agricola Street Books
Canada
9 mois d’utilisation de l’application
o2oCommerce Inc. a répondu 15 avril 2022

This is great to hear! We aim to provide best-in-class customer support and are so happy to hear that SKU IQ is working well for your business! Thanks for taking the time to leave us your feedback, it means the world to us!