整體評分
4.2
各級評分數量
  • 76% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2023年6月15日

Sku IQ has been such a great software for our small business. It syncs all of our information from our Shopify online store to our Square in-store POS system. Their customer service is AMAZING. You can rarely find an actual person to assist with so many software platforms, but we always have quick responses that are beyond helpful. We realized we connected the location to the incorrect spot with all of our items (a big oops on our end) and they are helping us shift over the location for items so quantities sync correctly again. Next level customer service. So grateful for this product helping us make the next step with our business.

Tavolo Shoppe
美國
使用應用程式 2個月
o2oCommerce Inc. 已回覆 2023年6月20日

Thank you for your fantastic review of SKU IQ! We're thrilled to hear that our software has been instrumental in streamlining your small business operations by seamlessly syncing information between your Shopify online store and Square in-store POS system.

We're especially delighted to hear about your positive experience with our customer service. Providing exceptional support is a top priority for us, and we're glad that you found our team to be amazing and responsive. We understand how crucial it is to have dedicated assistance, and we're committed to going above and beyond to help our customers.

We're sorry to hear about the initial location connection issue, but we're glad that our team is actively helping you rectify it to ensure that quantities sync correctly. It's our aim to provide next-level customer service and support, and we're grateful for the opportunity to assist you in making the necessary adjustments.

We appreciate your kind words and are thrilled that SKU IQ has helped your business take the next step forward. If you have any further questions or need ongoing assistance, please don't hesitate to reach out. We're here to support you and your business.

2023年9月6日

The care and support I received was unbelievable- all my questions were answered, the level of help was unprecedented. The ability to communicate effectively with a support staff, and allowing me to share my thoughts and concerns without having to wait was amazing! I had a wonderful experience with the help I received from the support team. Thank you, I feel confident and strongly about using this platform. I am so excited to see where this new app will take me.

Veronica Luxe
美國
使用應用程式 23天
o2oCommerce Inc. 已回覆 2023年10月9日

We're truly delighted to hear about the exceptional care and support you received from our team at SKU IQ. Providing you with prompt and effective assistance is a top priority for us, and we're thrilled that you had such a positive experience. Your confidence in using our platform means a lot to us, and we're excited to be part of your journey. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and best of luck as you explore the opportunities ahead!

2023年8月1日

This app has made the start to our Tiktok shop so much easier. And the technical help has been amazing. They are quick to answer and very helpful. I was assisted by Montserratt and she provided the best customer service!

Glitterly Obsessed
美國
使用應用程式 4個月
o2oCommerce Inc. 已回覆 2023年8月6日

Thank you for your fantastic review! We're delighted to hear that our app has made the start to your TikTok shop much easier. We designed it with user-friendliness in mind, and your positive experience encourages us to keep improving.

We're especially grateful for your kind words about our technical support team. Providing excellent customer service is something we strive for, and we're thrilled that we could assist you effectively. We'll be sure to pass on your appreciation to the team for a job well done.

2023年6月23日

Not only do I love the app. But the customers services was amazing. They walked me through set up and trouble shot a ton with me.

Cuso Cuts
美國
使用應用程式 4個月
o2oCommerce Inc. 已回覆 2023年9月1日

We're delighted to hear that you love SKU IQ and that our customer service team provided amazing support in setting up and troubleshooting. We're here to assist you whenever you need it, so if you have more questions or require further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

2023年9月22日

Very quick and easy to use. Super understandable and customer care is always available the many times I've needed assistance.

byd.Rose
美國
使用應用程式 5個月
o2oCommerce Inc. 已回覆 2023年10月2日

Thank you for your kind words and positive feedback regarding your experience with SKU IQ. We're thrilled to hear that you found our platform quick and easy to use, with a clear and understandable interface.

It's fantastic to know that you've found our customer care team readily available and helpful whenever you've needed assistance. Providing excellent customer support is a top priority for us, and we're here to ensure your experience with SKU IQ is as smooth and successful as possible.

If you ever have more questions or need assistance in the future, please know that we're always here to assist you. Your satisfaction is important to us, and we appreciate your continued trust in SKU IQ.

2023年7月25日

Sku IQ was super easy to install and seems to work really well with TikTok shop, which isn't common right now. I'd recommend!

Sip & Shimmer
美國
使用應用程式 4個月
o2oCommerce Inc. 已回覆 2023年8月6日

Thank you for your wonderful review! We're thrilled to hear that installing Sku IQ was super easy for you and that it's working well with TikTok shop. We designed our app to integrate seamlessly with TikTok shop and provide a smooth experience, and your feedback reinforces that we're on the right track.

2023年6月15日

Their customers service is NEXT LEVEL amazing. Its not a common ting anymore and having them be so on top of things and have such urgency as if it was their own business they were helping is truly amazing. Never had an issue that couldn't be resolved quickly and efficiently - and most important - easily!

Collins St
加拿大
使用應用程式 30天
o2oCommerce Inc. 已回覆 2023年6月20日

Thank you for your incredible review! We're absolutely thrilled to hear that our customer service has exceeded your expectations and provided you with a next-level amazing experience.

At SKU IQ, we take pride in delivering exceptional customer service, and we're glad to know that our team has been on top of things and displayed a sense of urgency to assist you as if it were their own business. Your satisfaction is our top priority, and we're dedicated to ensuring that you receive the support you need.

2023年7月20日

Great customer service! Everyone has been very helpful with the many questions I've had, and I've been able to resolve all issues with their help :)

Tesorina Boutique
美國
使用應用程式 5個月
o2oCommerce Inc. 已回覆 2023年8月6日

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service team. Providing helpful and attentive support is a priority for us, and we're glad that we could assist you with the many questions you had.

We're delighted that we could help you resolve all your issues and ensure a smooth experience with our service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success.

2023年5月31日

I have been using this app since I was able to open up our tiktok shop. They have been excellent with customer service and following up. We had a major issue with orders being duplicated and engineering team worked to fix that issue for us. Love it!

Thick Thigh Tribe
美國
使用應用程式 28天
o2oCommerce Inc. 已回覆 2023年6月20日

Thank you for your wonderful review! We're thrilled to hear that you have been using our app since the opening of your TikTok Shop and that our customer service has been excellent throughout your journey.

We sincerely apologize for the inconvenience caused by the issue of duplicated orders. We understand how critical it is to have a smooth order management process, and we're glad to hear that our engineering team promptly addressed and resolved the issue for you. Your satisfaction is our top priority, and we're committed to providing a seamless experience.

We appreciate your patience and understanding while we worked to fix the problem, and we're delighted that you are loving the app overall.

2023年10月10日

very helpful support team! helped me connect my connect my clover account with little to no stress. looking forward to using this app.

Needmore Farms
美國
使用應用程式 3個月
o2oCommerce Inc. 已回覆 2023年10月20日

We truly appreciate your positive feedback! Our support team is here to make the setup process as stress-free as possible, and we're delighted to hear about your experience. If you have any more questions or need further assistance while using the app, please feel free to reach out. We're excited for you to use Clover, and we're here to help ensure a smooth experience!