Reviews (162)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline inventory and order management across platforms like Shopify, Square, and TikTok Shop. Key benefits include automation that saves time, reduces manual errors, and efficiently manages multi-location syncing. The user-friendly interface and easy setup process are also praised. Customer support, especially from representatives like Teshanie and Jorge, is noted for being responsive and effective. Features such as real-time syncing and bulk edit capabilities are highlighted as crucial for enhancing operational efficiency.

October 16, 2023

Does what we need and customer support is quick and excellent!

Sprout Living
United States
4 months using the app
o2oCommerce Inc. replied October 20, 2023

We appreciate your feedback! It's fantastic to hear that our product meets your needs and that you've had a positive experience with our customer support team. If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and success!

August 1, 2023

This app has made the start to our Tiktok shop so much easier. And the technical help has been amazing. They are quick to answer and very helpful. I was assisted by Montserratt and she provided the best customer service!

Glitterly Obsessed
United States
4 months using the app
o2oCommerce Inc. replied August 6, 2023

Thank you for your fantastic review! We're delighted to hear that our app has made the start to your TikTok shop much easier. We designed it with user-friendliness in mind, and your positive experience encourages us to keep improving.

We're especially grateful for your kind words about our technical support team. Providing excellent customer service is something we strive for, and we're thrilled that we could assist you effectively. We'll be sure to pass on your appreciation to the team for a job well done.

June 23, 2023

Not only do I love the app. But the customers services was amazing. They walked me through set up and trouble shot a ton with me.

Cuso Cuts
United States
4 months using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear that you love SKU IQ and that our customer service team provided amazing support in setting up and troubleshooting. We're here to assist you whenever you need it, so if you have more questions or require further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

August 21, 2023

So far it has been a great experience I had tried so hard to make it work on my own but wasn't able to upload my TikTok products until I got the orientation call it was beyond amazing/I wish I could recall the person that helped me he was so knowledgeable I will recommend the Sku app to anyone.

Prosperamama
United States
4 months using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear about your positive experience with SKU IQ! Our team is dedicated to helping users like you succeed, and we're glad the orientation call made a significant difference. Thank you for your recommendation!

August 2, 2023

This app saved me so much time in just one day! It is very convenient and easy to use. When I came across an issue that I wasn’t able to figure out, support was available and ready to help me. Alejandro helpful, efficient and knowledgeable. I recommend this app for anyone looking for a seamless way to convert their inventory from Shopify to TikTok.

Gift & Kurse Company
United States
4 months using the app
o2oCommerce Inc. replied August 6, 2023

Thank you for your wonderful review! We're thrilled to hear that our app has saved you so much time and that you find it convenient and easy to use. Our team worked hard to create a seamless experience for our users, and it's rewarding to know that it's making a positive impact on your workflow.

Your recommendation means a lot to us, and we're delighted that you're sharing your positive experience with others. We believe our app can be a valuable asset for anyone looking to convert their inventory from Shopify to TikTok, and your endorsement reinforces that belief.

July 25, 2023

Sku IQ was super easy to install and seems to work really well with TikTok shop, which isn't common right now. I'd recommend!

Sip & Shimmer
United States
4 months using the app
o2oCommerce Inc. replied August 6, 2023

Thank you for your wonderful review! We're thrilled to hear that installing Sku IQ was super easy for you and that it's working well with TikTok shop. We designed our app to integrate seamlessly with TikTok shop and provide a smooth experience, and your feedback reinforces that we're on the right track.

September 12, 2023

This product is a blessing for me and my small business. I recently opened my shop on TikTok and was very confused about linking my accounts to Printify. SKUIQ makes this seamless - and I will continue to use it. The only negative is the monthly fee - $45 is a lot for a user. But, the time saved syncing everything is worth it.

Krystal Wright Designs
United States
4 months using the app
o2oCommerce Inc. replied October 2, 2023

We appreciate your heartfelt feedback about SKU IQ and how it has been a blessing for your small business. It's fantastic to hear that our platform has made linking your accounts to Printify and managing your TikTok shop a seamless experience for you.

We understand your concern about the monthly fee of $45. We strive to provide the best value for our users while ensuring the quality and reliability of our service. The time saved and the convenience gained by using SKU IQ can often outweigh the cost, as you've mentioned. However, we are always evaluating our pricing structure and looking for ways to make our services more accessible to all users.

Thank you for choosing SKU IQ, and we look forward to helping your small business thrive on TikTok and beyond.

August 3, 2023

The customer service is amazing for all of these services. They are all so helpful and make linking/connecting different platforms so easy, I highly recommend using this and installing!

Lovely Gift Haven
United States
3 months using the app
o2oCommerce Inc. replied August 6, 2023

Thank you for your glowing review! We are thrilled to hear that you had an amazing experience with our customer service team and found them to be helpful in linking and connecting different platforms. Providing excellent customer service is a top priority for us, and we're delighted to know that our team could make the process easy and enjoyable for you.

Your recommendation means a lot to us, and we're grateful that you're encouraging others to use and install our services. It's feedback like yours that motivates us to continually improve and deliver the best possible experience for our users.

March 23, 2023

So, we were a little nervous about finding a solution to linking our shopify and vend systems, but we reached the point of growth where we had to shoot or scoot, so we picked SKUIQ. I've been shocked by how helpful and kind the support people are, and also shocked by how (relatively) easy to understand their methodology is. Anyone who's been around this block a few times knows that backend inventory systems tend to use a lot of jargon and expect you to think like a either a robot or an alien, SKUIQ sticks to plain english.
Really happy with this system, really happy with how well things are working, excited to grow with SKUIQ and their team :)

uvws
United States
3 months using the app
o2oCommerce Inc. replied April 25, 2023

Thank you so much for taking the time to share your positive experience with our app, SKU IQ. We are thrilled to hear that our app has helped you link your Shopify and Vend systems, and that our support team has been able to assist you every step of the way.

We understand how daunting it can be to find a solution that works for your business, and we are so glad that you decided to give SKU IQ a try. We're happy to hear that our methodology was easy to understand and that we were able to provide you with clear guidance.

We're delighted to hear that our support team was able to assist you in a kind and helpful manner. At SKU IQ, we strive to provide exceptional customer service, and it's great to hear that we're living up to that expectation.

June 23, 2023

This app is so helpful and has helped me intergrade my shop to tiktok. The assistants in the chats helped me also. Thank you!

Prados Beauty
United States
3 months using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that SKU IQ has been so helpful in integrating your shop with TikTok and that our chat assistants provided valuable assistance. If you ever have more questions or need further support in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and you're very welcome!