Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and TikTok Shop, enabling efficient order and inventory management. It's particularly useful for businesses with large inventories, automating product addition to TikTok Shop. The app's user-friendly interface, easy setup, and instructional videos are also valued. Customer service is praised for its promptness and helpfulness, often providing useful tips to optimize TikTok shops. Merchants have reported a positive impact on sales due to efficient inventory management and expanded audience reach. Real-time inventory syncing and bulk product upload features are also highly valued.

April 19, 2024

We used SKU to connect our Square Inventory with our Shopify POS. Our inventory numbers are automatically updated with each sale so we know exactly where we are and their customer service is prompt and helpful.

Africanologie
Australia
About 1 year using the app
March 15, 2024

I had issues connecting my Shopify store to TikTok Shop. Thankfully SKUIQ came to the rescue and helped circumvent the TikTok native app issues. The team worked closely with me to solve initial set up problems and after that, SKUs went live and updates flowed through instantaneously from Shopify through SKUIQ, ultimately to Tik Tok Shop.

Natemia
United States
17 days using the app
o2oCommerce Inc. replied April 10, 2024

Thank you so much for taking the time to share your experience with SKU IQ! We're delighted to hear that we could assist you in overcoming the challenges you faced with connecting your Shopify store to TikTok Shop.

Ensuring seamless integration and resolving setup issues promptly are among our top priorities, and we're thrilled that our team was able to work closely with you to achieve this. It's fantastic to know that once everything was set up, the process of syncing SKUs and updates between Shopify, SKU IQ, and TikTok Shop went smoothly for you.

Your satisfaction is our ultimate reward, and we're grateful for the opportunity to support your e-commerce endeavors. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

January 5, 2024

I am currently using the app to sync products from Shopify to TikTok Shop and track inventory. It has been working great for the past 3 months we have used it.

basekreations
United States
6 months using the app
o2oCommerce Inc. replied January 22, 2024

Fantastic to hear that the app has been working well for you in syncing products and tracking inventory for the past 3 months! We're thrilled to be part of your success. If you ever have more feedback or questions, feel free to reach out. Thank you for choosing our platform!

January 24, 2024

Easy on-boarding and excellent user support! I had an issue with inventory syncing and it was fixed within a few minutes via the live chat function. Great for making sure that your products meet tiktok requirements before posting so you don't have any tiktok shop violations!

Summertide Stitchery
United States
About 16 hours using the app
o2oCommerce Inc. replied February 16, 2024

Thank you for sharing your positive experience! We're thrilled to hear that our onboarding process was smooth for you and that you received excellent support for the inventory syncing issue. Our team is dedicated to providing timely assistance, and it's great to know we could resolve your concern efficiently. Don't hesitate to reach out if you have any more questions or if there's anything else we can help you with. Happy selling on TikTok

November 28, 2023

The customer support team is fantastic and has helped answer all of my questions which were instrumental in setting up my online boutique. They personally held two different zoom meetings with me as well as have been very responsive on their chat feature for quick issue resolution.

Weekend Vibes Apparel
United States
3 months using the app
o2oCommerce Inc. replied December 15, 2023

Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our customer support team has been fantastic in assisting you with setting up your online boutique. It's wonderful to know that the two Zoom meetings and our chat feature were instrumental in resolving your questions and issues promptly. We appreciate your trust in our service during the three months of usage. If there's anything more you need or if you have additional feedback, please don't hesitate to reach out. We're here to support your continued success!

October 19, 2023

SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls.
I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!

VitaCup
United States
6 months using the app
o2oCommerce Inc. replied December 19, 2023

Thank you for the glowing review! We're thrilled to hear about your positive experience with SKU IQ. Providing excellent customer service and a seamless onboarding process is our priority. Your confidence in our platform and referrals mean a lot to us. If you ever need assistance, we're here for you.

November 13, 2023

I've tried several different apps to sync my Square POS to my Shopify store but this was the only one that has been successful. It's been a seamless integration and I recommend anyone trying to manage and sync inventories between platforms to stop looking elsewhere and try this one definitely. A customer service rep was available immediately and solved a sync problem I had with one of my Shopify store locations. Thank you Skuiq!

AKAB LIFE
United States
4 days using the app
o2oCommerce Inc. replied November 29, 2023

We appreciate your glowing review! It's fantastic to hear that our app successfully synced your Square POS to your Shopify store, providing a seamless integration. We're thrilled to have been able to assist you with the sync problem promptly.

October 6, 2023

At first, I was very confused about how to link my TikTok to my Shopify shop, however, SKU took their time to teach me 1 on 1 in a call how to do everything to perfection. Although the price may seem like a bit for most people, I can surely say it's worth it and they even give you a free trial before you make any purchase I would definitely recommend it

Anime Fantasy Land
United States
About 2 months using the app
o2oCommerce Inc. replied October 9, 2023

Thank you for your kind words and for sharing your experience with SKU IQ's support and integration process. We're thrilled to hear that our one-on-one assistance helped you link your TikTok to your Shopify shop effectively. We understand the value of clear guidance, and we're delighted that you found it worthwhile. We appreciate your recommendation and are here to support you throughout your journey with SKU IQ. If you have any more questions or need further assistance, please don't hesitate to reach out.

November 24, 2023

This is perfect for connecting shopify to tiktok shop! Support is A+ and helps you with any problem you have.

Vita Glow Supplements
United States
2 days using the app
o2oCommerce Inc. replied November 29, 2023

Thank you so much for your fantastic review! We're thrilled to hear that you've had a positive experience connecting your Shopify store to TikTok Shop. Our team is dedicated to providing top-notch support, and we're delighted to know that you found it helpful.

October 11, 2023

Such an easy and seamless way to integrate TikTok Shop with Shopify, manage orders and sync inventory. It's almost like I don't even have to think about it anymore! + extra points for the speedy and effective support every time I've had a question :)

Sunny Days
United States
2 months using the app
o2oCommerce Inc. replied October 20, 2023

Thank you for sharing your experience! We're thrilled to hear that integrating TikTok Shop with Shopify has been a smooth and seamless process for you. It's fantastic that our support team has been able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to make your experience as hassle-free as possible!