SKU IQ for TikTok Shop or POS

We appreciate your feedback and apologize for any inconvenience you experienced with SKU IQ. We're sorry to hear that our integration with Lightspeed didn't meet your expectations. We're constantly working to improve our app and enhance compatibility with various platforms, and your feedback will be taken into account as we strive to make our services better. Our support team will be reaching out to see if we can assist you promptly!

Regarding pricing, we understand that cost is an important factor for our users. We aim to provide value for the investment made in our app through features, support, and continual updates. If you have any further concerns or suggestions, please don't hesitate to reach out to our team. We're here to assist you and address any issues you may encounter. Thank you for bringing this to our attention.

Thank you so much for taking the time to share your experience with SKU IQ! We're delighted to hear that we could assist you in overcoming the challenges you faced with connecting your Shopify store to TikTok Shop.

Ensuring seamless integration and resolving setup issues promptly are among our top priorities, and we're thrilled that our team was able to work closely with you to achieve this. It's fantastic to know that once everything was set up, the process of syncing SKUs and updates between Shopify, SKU IQ, and TikTok Shop went smoothly for you.

Your satisfaction is our ultimate reward, and we're grateful for the opportunity to support your e-commerce endeavors. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thank you for sharing your concerns, and we sincerely apologize for the challenges you've faced. We understand the importance of a reliable connection between Square and Shopify, and we're actively working on improving our Square integration.

Currently, our Square integration is undergoing a comprehensive update that is set to be released in the middle of this year. It's important to note that the quantity syncing issues you mentioned are experienced by a relatively small percentage of our user base, particularly those with a high number of items (less than 10%).

The syncing rate mismatch between platforms occasionally leads to overrides and quantity discrepancies when there are many updates queuing simultaneously. We truly value your feedback and are committed to resolving these issues. We appreciate your patience during this update process. Your satisfaction is our priority, and we're dedicated to making the necessary improvements.

Fantastic to hear that the app has been working well for you in syncing products and tracking inventory for the past 3 months! We're thrilled to be part of your success. If you ever have more feedback or questions, feel free to reach out. Thank you for choosing our platform!

Thank you for sharing your positive experience! We're thrilled to hear that our onboarding process was smooth for you and that you received excellent support for the inventory syncing issue. Our team is dedicated to providing timely assistance, and it's great to know we could resolve your concern efficiently. Don't hesitate to reach out if you have any more questions or if there's anything else we can help you with. Happy selling on TikTok