SKU IQ for TikTok Shop or POS

We apologize for the inconvenience you experienced with billing. After investigating, we found that you uninstalled the Shopify app but that's not where billing was originating. Since we did not receive a cancellation request via email or the cancellation form on your dashboard, the billing continued.

To resolve this, we have issued a refund for the most recent charge and have canceled your account moving forward. We hope this helps to rectify the situation.

SKU IQ values your business and we're sorry to see you go. We wish you all the best in finding the perfect inventory management solution!

We're delighted to hear about your positive experience with SKU IQ and our customer support team, especially Sergio. It's great to know that the setup was seamless and that we could quickly resolve the TikTok update issue for you. Thank you for your feedback!

Thank you for sharing your experience with SKU IQ! We're thrilled to hear that our integration between Square Inventory and Shopify POS has been instrumental in keeping your inventory numbers up to date and accurate.

Providing prompt and helpful customer service is a top priority for us, and we're delighted to hear that you've had a positive experience with our support team.

We appreciate your loyalty over the past year and look forward to continuing to support your business needs. If you have any questions or need further assistance, please don't hesitate to reach out.

We appreciate your feedback and apologize for any inconvenience you experienced with SKU IQ. We're sorry to hear that our integration with Lightspeed didn't meet your expectations. We're constantly working to improve our app and enhance compatibility with various platforms, and your feedback will be taken into account as we strive to make our services better. Our support team will be reaching out to see if we can assist you promptly!

Regarding pricing, we understand that cost is an important factor for our users. We aim to provide value for the investment made in our app through features, support, and continual updates. If you have any further concerns or suggestions, please don't hesitate to reach out to our team. We're here to assist you and address any issues you may encounter. Thank you for bringing this to our attention.

Thank you for sharing your experience! It's wonderful to know that the system integrates well and that our customer service and onboarding process met your expectations. We're here if you need anything else!