SKU IQ for TikTok Shop or POS

SKU IQ for TikTok Shop or POS

Free plan available
Rating (4.2)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

August 9, 2021

Languages

English

Works with

Clover, Vend, Square, Lightspeed Retail, TikTok Shop

SKU IQ helps sync inventory to your TikTok Shop or point-of-sale and eliminates double-data entry.

SKU IQ makes it easy to sync your inventory, orders and product catalog between your store and your TikTok Shop or point-of-sale. View sales performance, recent orders and sync events from a single dashboard. Avoid double-data entry and never sell out-of-stock items again. Additionally, SKU IQ lets you fulfill your TikTok Shop orders right from Shopify. And should you ever need it, our US-based support team of sync specialists are available to answer your questions.

SKU IQ makes it easy to sync your inventory, orders and product catalog between your store and your TikTok Shop or point-of-sale. View sales performance, recent orders and sync events from a single dashboard. Avoid double-data entry and never sell out-of-stock items again. Additionally, SKU IQ lets you fulfill your TikTok Shop orders right from Shopify. And should you ever need it, our US-based support team of sync specialists are available to answer your questions. more
  • Real-time product, order and inventory syncing to your TikTok Shop or POS.
  • Create once and sync what you want. Eliminate double-data entry.
  • View and fulfill your TikTok Shop orders right in Shopify.
  • Discover top customers and products and make informed business decisions.
  • Hassle-free US-based support, plus onboarding consultation.

Pricing

Add-On

Free

  • For merchants who already have SKU IQ installed on their Clover, Square, Lightspeed or Vend point-of-sale.

Basic

$45/month

  • For small businesses with up to 400 orders/month, 1 location and only need to manage quantities.

Plus

$89/month

  • For medium-sized businesses with up to 1,200 orders/month and up to 2 locations.

Growth

$159/month

  • For growing businesses with up to 2,500 orders/month and up to 5 locations.

Add-On

Free

  • For merchants who already have SKU IQ installed on their Clover, Square, Lightspeed or Vend point-of-sale.

Basic

$45/month

  • For small businesses with up to 400 orders/month, 1 location and only need to manage quantities.

Plus

$89/month

  • For medium-sized businesses with up to 1,200 orders/month and up to 2 locations.

Growth

$159/month

  • For growing businesses with up to 2,500 orders/month and up to 5 locations.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

145 reviews

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to sync inventory across platforms, particularly beneficial for those using TikTok Shop. The customer service is often commended for its efficiency. Merchants report increased sales and better order management due to the app's features. The user-friendly interface, easy setup, and real-time updates are also valued. Merchants also appreciate the ability to bulk add products to TikTok Shop and its robust inventory management capabilities.

January 19, 2024

I really want to be able to love this app, I like the interface and the reports.

But I have to give one star because the connection between POS and E-Commerce is way too buggy and unreliable, to the point of being fraudulent. I invested in this product to sync my inventories between Square and Shopify. It works well with the Shopify side, but the Square side is highly defective. Instead of overwriting inventory, 75% of the time it either adds to the current quantity (therefore inflating the inventory) or just does not transmit any info at all. This would then overwrite my Shopify inventory with the wrong information. I've been spending 1-2 hours a week fixing the mistakes SKUIQ was causing.

I spent almost a month trying to get assistance from SKUIQ but they only have a live chat that can fix small issues and if you want to escalate to a ticket expect a week for a response minimum. They cannot solve the issue but refuse to refund me for the annual subscription paid despite the fact the product does not do the service advertised.

Stop claiming to work with Square POS. Your software does not interface properly with its API.

Atomic Flare
Canada
About 2 months using the app
o2oCommerce Inc. replied January 22, 2024

Thank you for sharing your concerns, and we sincerely apologize for the challenges you've faced. We understand the importance of a reliable connection between Square and Shopify, and we're actively working on improving our Square integration.

Currently, our Square integration is undergoing a comprehensive update that is set to be released in the middle of this year. It's important to note that the quantity syncing issues you mentioned are experienced by a relatively small percentage of our user base, particularly those with a high number of items (less than 10%).

The syncing rate mismatch between platforms occasionally leads to overrides and quantity discrepancies when there are many updates queuing simultaneously. We truly value your feedback and are committed to resolving these issues. We appreciate your patience during this update process. Your satisfaction is our priority, and we're dedicated to making the necessary improvements.

January 5, 2024

I am currently using the app to sync products from Shopify to TikTok Shop and track inventory. It has been working great for the past 3 months we have used it.

basekreations
United States
6 months using the app
o2oCommerce Inc. replied January 22, 2024

Fantastic to hear that the app has been working well for you in syncing products and tracking inventory for the past 3 months! We're thrilled to be part of your success. If you ever have more feedback or questions, feel free to reach out. Thank you for choosing our platform!

January 24, 2024

Easy on-boarding and excellent user support! I had an issue with inventory syncing and it was fixed within a few minutes via the live chat function. Great for making sure that your products meet tiktok requirements before posting so you don't have any tiktok shop violations!

Summertide Stitchery
United States
About 16 hours using the app
o2oCommerce Inc. replied February 16, 2024

Thank you for sharing your positive experience! We're thrilled to hear that our onboarding process was smooth for you and that you received excellent support for the inventory syncing issue. Our team is dedicated to providing timely assistance, and it's great to know we could resolve your concern efficiently. Don't hesitate to reach out if you have any more questions or if there's anything else we can help you with. Happy selling on TikTok

About this app

Launched

August 9, 2021

Languages

English

Works with

Clover, Vend, Square, Lightspeed Retail, TikTok Shop

Built by o2oCommerce Inc.

About o2oCommerce Inc.

4.2 average rating

8 years building apps for the Shopify App Store

1480 Moraga Road, Suite C-415, Moraga, CA, 94556, US

Support

Send a message

support@skuiq.com

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