SKULabs

Refreshing & re-assuring for someone in the UK.

As we're in the UK we found it really difficult to find a system to suit our needs. We tried using a UK based system for 6 months and ran into nothing but issues especially around support actually fixing bugs.

We've only been using SKULabs for a few weeks but so far the experience is great. The software isn't perfect, especially if you're outside the US/Canada, HOWEVER, the support team are fantastic and often roll out development changes for you very quickly to address issues/provide enhancement.

Highly recommended!

This app has streamlined our pick/pack process and made our team 2-3X more efficient. Our business has more than doubled and we are able to easily manage the volume with less labor than we used previously. We also like the tracking and detail associated to inventory management. Easy to use and easy to teach. The only downsides are that kit management is a bit tricky and that reporting isn't as robust as we'd like. Neither are deal breakers and would recommend this app to anyone doing fulfillment for multiple online stores.

This app is a must have for any real need for inventory management. Saves me so much time every day!! This is not a "app" for this or that, this is a real solution for inventory management and it ships!! Great job SKULabs!!

This app has been a great tool for our inventory management. It is easy to use, it's boosted our efficiency, and the support staff has been very helpful and accommodating when we've had questions or requests for additional features. Highly recommended!

Ive been with SKUlabs for a few years now and these guys really work with you to create a dynamic inventory system that works for your business. They have listened and made changes just to fit my business needs. Thanks Josh and Brent for always taking that extra step to get my business working! Highly Recommend!!!

We cannot thank SKULabs enough for the quality of support they have offered us over the past few years. Every interaction has been a pleasure and they've gone above and beyond to make sure our our unique needs have been met to the best of their ability. Wishing everyone at SKULabs the very best in all future endeavors.

This app helped my business improve the shipping accuracy, at first, we encounter a few setbacks as some of the products I sell come with duplicate UPC's but Alex and Brent were very helpful, they truly went out of there way to ensure the integration was successful.

It's been 3 months since we started working with Skulabs and I couldn't be happier until last week.

For my industry, I need an adult signature required feature and currently, the only solution Skulabs has to offer is to get a third party platform called Easypost.

But the support is just terrible, its been over 10 days not that I've been emailing support to negotiate my pricing as stated on their website since they are much more expensive than stamps.com but I have yet to hear back from them.

I need this resolved so I open an account with them thinking that if I had an account they would be more willing to reply to my emails but WRONG, that was not the case.

I am extremely happy with Skulabs and the excellent customer service they provide, I cannot say that enough.

Good Program, overall does the job very well and support is helpful. I have tried many others and I prefer SKULABS

First, Josh and Brent have been great at answering all my questions and listening to the new feature requests as it relates to our specific business needs. Prior to SKULabs, we used a very complex order/inventory management solution. Onboarding took several months and training our new staff was equally as challenging. This is one of the main reasons we love SKULabs so much, it's all contained in one ecosystem which made setup much faster. Secondly, onboarding/training our new employees is so much easier. We love SKULabs and in a short time period, it has already made our business more efficient as we scale our operations. I highly recommend the platform!!!

When Stitch Labs shut down, we looked at several alternatives for inventory management. I went with a different provider for six weeks until I couldn't take the quirky interface and the bizarre errors anymore.

With only 30 days left to find a solution, I contacted SKULabs, who pulled through in the clutch.

Not only is the interface so DAMN simple to use, but their support documents are fantastic. And when there is a problem, the team is great about responding quickly (even on weekends) in a helpful, thoughtful, 'we get you're stressed out about this', kinda way.

Not like the 'WTF did you break and why is it now my problem?' attitude that some other Shopify app developers can give you.

It might cost more than other solutions, but having an app that is simple for my team to use, is everything.