SKULabs , 70 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 21, 2021

Great support and app is easy to use. It is great for managing multiple sales channels in one place.

Claddagh Ring
United States
About 1 year using the app
August 30, 2016

SKULabs is an incredibly powerful tool. We looked at other options, and nothing stands up to them. It supports many different sales channels and allows us to manage everything from one platform.

Their support is like no other! We've never had a question go unsolved and they've gone out of their way to make custom solutions for us!

Limitless Iphone Cases
United States
About 1 year using the app
April 15, 2016

I'd like to preface this review with the fact that I don't even like to write reviews. I also cant express enough that SKULabs is AMAZING. Top of the line system for my needs, and the best customer service I have ever gotten from anything i've used for my business or personal. They work with you and take making sure they are meeting all your needs very seriously.

If you go with any other company besides these guys you are making a big mistake, don't sleep on this and get the trial button now. YOU WONT REGRET IT.

Glass Only Repair
United States
12 months using the app
February 13, 2019

This app is great! But what I love most is the dedicated support! My issues are handled quickly and they are professional and super effective! I've been using them for almost a year now and there was no problem they couldn't help me fix quickly. I'm really happy with them. This is definitely money well spent for my business.

Caribbijou Island Jewellery
United States
12 months using the app
August 30, 2020

The guys at SKULabs have been incredibly helpful and generous with their time in the set up process. We have some unique requirements for our inventory management and fulfillment, and Alex and Alexander have immediately understood the needs of our business, and worked with us to integrate SKULabs into it. We have just started using this across multiple locations and countries, and so far could not be happier.

fillyboo
United States
12 months using the app
February 6, 2023

The SKULabs app is support by one of the best tech team I've had the please of working with in the decade of experience I have in e-commerce.

Their Customer Service is great, with both technical support, errors and understanding of their own app. You'd think the last point is self explanatory; however, we've ran into plenty of reps for their companies whom do not understand their apps.

The App is simple to use, and the fact that connects to multi-stores with such ease has allowed our business to better manage our inventory - though not perfect.

The App still could use some more custom features, and I with time, their road map aims to please their customers.

Great inventory management system.

Vitasave
Canada
11 months using the app
May 5, 2016

I have a brick and mortar model train museum. We run trains for our guests. Two years ago we decided to start selling trains to pay for it. I installed Quickbooks desktop and Quickbooks POS. Later we built an eCommerce website using Prestashop. We sold something every now and then, and it was no problem. Then the business grew. And grew. We were having problems. Where was the inventory? What had we ordered? It took lots of steps in multiple systems to sell and ship stuff. Oh yea, we were on eBay too. They get really cranky if you sell something you don't have.

We installed Shopify and linked it to Quickbooks. We moved to Shopify POS. Then we found and installed SKUlabs and it made our fulfillment processes much easier and much more organized. We use it for issuing POs; updating inventory; managing fulfillment and for keeping track of preorders. We have a lot of preorders.

They have been terrific to work with. I've had lots of questions and I have needed lots of help, like setting up the printing of my price tags. Their customer service has been very good. I moved Quickbooks to online so as they develop those interfaces, I am looking forward to that integration, so that's not done yet. I'm still learning QBO.

Here's a summary of how the business process works. When a new product catalog is released I import the products into both Shopify and QBO. Shopify loads SKUlabs. I collect online preorders from customers in Shopify and they flow to SKUlabs and I issue POs from there. When I receive the products from the vendor in SKUlabs, it updates Shopify. I load the vendors bill in QBO for payment. I send invoices in Shopify. As they're paid, the transaction comes back into SKUlabs for shipping and off to QBO to be recognized.

For in stock purchases, Shopify sends it to both systems for shipment and recognition. In SKUlabs managing the orders are very easy. I use their tagging system to Seperate orders from preorders, holds, etc. I add notes to orders. I moved the shipping to them from Shippo and bought a scale. No problem.

This isn't fully automated yet. I still need to do more with the platform. But we are off to a good start. These guys have been terrific. My wife and I both have full time jobs, this is a part time thing for us, but sales have really climbed. These guys have helped us a lot.

Mrmuffinstrains
United States
11 months using the app
April 16, 2019

This app is everything we needed and more. I have been very happy with not just the product but the service afterwards. Anytime I needed help there was Josh that helped expeditiously. Easily the best add on that we use for our stores.

ROSEPHORIA
United States
9 months using the app
April 19, 2023

Game Changer, This app is streamlining order fulfilment and finished good inventory management. The SKULabs team is very quick to respond with questions and helps navigate the system.

Fontana Candle Co
United States
8 months using the app
October 14, 2019

We rely heavily on inventory management and shipping solutions to ensure inventory accuracy & efficiency. We found there are many systems on the market but few come even close to SKULabs. Some try to do too much and others just don't deliver. SKULabs do what they say and do it very well. Even better - it just works! Since using SKULabs our pick times have decreased by nearly half. Pick and ship accuracy have also improved thanks to SKULabs robust system which verifies barcodes as correct before releasing them for shipping.

Finally, the support provided by SKULabs is fantastic. It isn't outsourced, so you know you're dealing with the SKULabs team which means they can deal with the question quickly. They are responsive and updates are regular so you know they too are investing and improving their product.

If SKULabs isn't on your list of warehouse and inventory management systems then it should be.

socksforliving.com
Australia
7 months using the app