SKULabs

SKUlabs is a great fulfillment software that can grow with the complexity of the business. It has the ability to manage inventory well, create efficient fulfillment processes, and if they don't have the solution for something they have a strong team that will work with you to develop the solution or put something in place that works while development catches up. They are very responsive and take each request seriously. It is a seamless integration with Shopify and has enough customizable features to work for companies with different needs. We tried to leave SKUlabs briefly and missed its intuitive features too much.

We wanted to share our experience with Skulabs software, as we've been proud users since June 2019. Running a small team, it's paramount for us to have inventory management software that not only streamlines our operations but also enhances our customer service. Skulabs has been that trusted partner for us, and we're approaching five years of a fantastic partnership.

One of the standout features of Skulabs, which we absolutely love, is its seamless integration with Shopify and various shipping providers. For businesses like ours, this integration is a game-changer. It allows us to effortlessly manage our inventory, process orders, and handle shipping logistics, which are vital aspects of our e-commerce operation. This level of integration has made our lives significantly easier.

What truly sets Skulabs apart, though, is their exceptional customer service. It's not just about talking to a chatbot; they provide real, personal support that's responsive and helpful. As a small company, we often have unique needs and questions, and having a team that genuinely cares and understands our business is invaluable. They've consistently gone above and beyond to assist us promptly.

Now, here's a small detail that might not seem like a big deal, but it's one of our favorite features: the order process dings. Skulabs thoughtfully includes this feature, which alerts you if you've scanned too many items or the wrong ones. It's a small touch that has saved us from potential errors and customer service headaches. It's just another example of how Skulabs truly has our back.

We've been using Skulabs for almost 17 months now and we're really happy that we found them. It has a lot of features that we want and really easy to use. We was with BigCommerce at first then moved to Shopify and with every platform, it runs smoothly, no problem at all. When it comes to support, the team is the best. Alex, AJ, Mat, Brad ... anyone of them is very knowledgable and easy to deal with. They usually reponse within 30 mins and sometimes offered to call to help resolving the problems quick. We can't ask for more! Will definitely stay with Skulabs as long as we can.

When Stitch Labs shut down, we looked at several alternatives for inventory management. I went with a different provider for six weeks until I couldn't take the quirky interface and the bizarre errors anymore.

With only 30 days left to find a solution, I contacted SKULabs, who pulled through in the clutch.

Not only is the interface so DAMN simple to use, but their support documents are fantastic. And when there is a problem, the team is great about responding quickly (even on weekends) in a helpful, thoughtful, 'we get you're stressed out about this', kinda way.

Not like the 'WTF did you break and why is it now my problem?' attitude that some other Shopify app developers can give you.

It might cost more than other solutions, but having an app that is simple for my team to use, is everything.

We have recently made the transition to Shopify, and we have seamlessly integrated SKULabs into our inventory management and order fulfillment process. The switch has proven to be extremely satisfying for us. The support we have received from SKULabs has been exceptional, with their team always ready to assist us promptly with any adjustments required to streamline our operations. The pick, pack, and ship function provided by SKULabs has exceeded our expectations, making the entire process efficient and remarkably user-friendly. We are thrilled with the speed and intuitiveness of this feature, as it has truly simplified our operations.