Acquiring and maintaining accurate inventory quantities is a problem common to most all eCommerce retailers – from overselling (aka out of stocks, aka stockouts), mis-picks, and mis-ships, to forgotten stock sitting on a shelf, not even listed for sale. Our system, SkuVault, helps to greatly reduce those inventory issues, and many other problems online retailers face.
SkuVault is a cloud-based inventory and warehouse management system that integrates with Shopify, ChannelAdvisor, Amazon, eBay, ShipWorks, ShipStation, and more, and is complete with barcoding and jam packed with other cool features to help eCommerce retailers prevent out of stocks, improve warehouse efficiency, and reduce human error. SkuVault deals with your actual, physical inventory, scanned into and out of your warehouse, and then uses this real time data to sync to Shopify, and your other online marketplaces.
The SkuVault & Shopify integration ensures that the product in your warehouse is reflected in listings on all your marketplaces. Any time an available quantity is changed, it's automatically updated on your Shopify site to prevent oversells and undersells. This quantity syncing for Shopify is one of our favorite features, because out of stocks can be so dangerous for your eCommerce business; unhappy customers, negative feedback, lower rankings, and lost sales, just to name a few reasons why we hate oversells and undersells. So, quantity syncing: pretty amazing. Several things can happen to affect the available quantity and prompt an update: The actual on-hand quantity changes due to an inventory add or remove transaction. Returns, employee sales, wholesale orders, and the dreaded physical counts are a few reasons your inventory could change not due to online orders. Another action that affects available quantity is, of course, when Shopify orders come in. As soon as the sale comes into Shopify, SkuVault categorizes the associated quantity as pending. To calculate your total available quantity, we take: (on-hand quantity) - (pending quantity) - (any holds you have set in SkuVault, like exchanges or daily deals) = available quantity. This available quantity is what we update to Shopify and any other channels you have that we integrate with such as Amazon, eBay, etc.
The benefits of our SkuVault & Shopify integration are far-reaching, and its effects can be seen in lower out of stock percentage, increased rankings and therefore greater visibility on your online channels, more positive customer feedback, lower customer service costs, increased warehouse efficiency and saved man hours, and fewer mis-ships and undersells. SkuVault’s efficient pick lists, which utilize locations, means that you’ll always have a pick list that takes you around your warehouse to pick in a sensible manner, which helps you to pick faster. Full quality control features can be employed to ensure fewer mis-ships or shipping of damaged product, resulting in fewer returns and negative feedback. Advanced reporting of our quality control allows you to see just who approved the sending out of a defective or incorrect item, allowing you to easily identify the cause of difficult customer service issues.
SkuVault also supports a ton of other features to help out eCommerce retailers. A small sampling:
… and more!