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I use Sky Pilot 3 years now and I am very happy with it. And the customer support (I interacted with, Alessandro most) is top notch! I highly recommend them.
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.
Have an amazing day,
Customer Success Team
I don't know what I would do without Skypilot. It is by far the simplest way to deliver digital products to my buyers. I also love that they email me warnings about buyers who have accessed the file more than a certain amount of times, so I can investigate further. It also takes me seconds to attach products to my listings, making the process of listing new things a breeze! Great customer service as well...they respond to questions in minutes! Highly recommend!
We're thrilled to hear how much you're loving Sky Pilot! It's fantastic to know that our app is making the process of listing and delivering digital products easier for you. We designed our features with businesses like yours in mind.
Thank you again for sharing your experience and for your recommendation. Your feedback helps us continue improving our service.
All the best,
Customer Success Team
Andrew was amazing! he helped us get everything set up correctly :) Highly recommended app for digital downloads!
I have been with them for over 2 years. I was hesitant at first becuase of the importance of our designs needing to be delivered. I can honestly say that I have had no problems in that time. Just recently this company was purchased by a new owner around October of last year. I have to say the customer service was a great experience today.
Thank you for taking the time to review our app.
We are glad to hear that you find it to be an enjoyable experience and appreciate your feedback. If there is anything else we can do to make the experience even better for you, please let us know
All the best,
Customer Success Team
The app is very useful if you sell digital products since Shopify doesn't have its own way of doing this. Also, since we first started using the app 5 years ago, it's been updated and upgraded for better user experience. And the customer support team is VERY responsive, which is, of course, one of the most important things about any app one uses with their Shopify store. I've been working with Alessandro recently and he's awesome. Helped us fix some glitches we found in Safari, etc. and also very helpful about a recent update we did in the SkyPilot theme. Thanks Alessandro!
Thank you so much for your kind words and we appreciate the time you took to share your experience using our app 🤩. We strive to provide the best possible support and service that we could offer and it's great to hear that our support team was amazing.
We are always here and ready to assist you 24/7.
All the best with your business,
Customer Success Team
Perfect. If you are looking for a simple to use application for selling digital files then look no further. Sky Pilot is simple to use and delivers on all it promises. Customers are able to access files instantly and being able to re access them via their account is a huge bonus. Looking forward to seeing some new features added soon!
Have been using it for years and never had issues and the team is a pleasure to work with
Thank you for taking the time to provide your review of Sky Pilot!
We sincerely appreciate your feedback and value your opinion. Please do not hesitate to reach out again if you need anything. It was a pleasure to work with you and Federico to fix your issue!
All the best,
Customer Success Team
This app was exactly what we were looking for when we built our online store. We offer online courses that include streaming video and downloadable documents. It was easy to set up with great features inside the app. When we've needed to reach out for support, we've experienced quick and excellent customer service. Would highly recommend Sky Pilot.
Thanks so much for sharing your thoughts here. Pleased to know our app does exactly what you need!! It's always our pleasure to help in anything we can.
If you ever need a hand again, don't hesitate to reach out 🤩
All the best with your store,
Customer Success Team
Fabulous Customer Service!! I have been using skypilot for several years now for a fully digital download company and they have made it seamless! If I run into a hiccup, they are quick to respond and help me fix (usually my errors). Definitely recommend!
Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our customer service and our app. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job.
Our support team is always here and ready to assist you 😊
All the best,
Customer Success Team
Very nice experience with Sky Pilkot app. Easy to use. 5/5 Customer Support. Modern interface. Everything is perfect.
Hi there! We are pleased to know our app does exactly what you need and your kind words about our customer support team. It's always our pleasure to help in anything we can.
If you ever need a hand, don't hesitate to reach out 🤩
Have a lovely day,
Customer Success Team