Anmeldelser (359)
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Great customer service! 5 stars
Super !
Marche très bien et le support est hyper réctif, j ai eu un soucis une fois et ils m ont directement répondu et ont solutionné le problème sans que je n'aie rien à faire. je recommande vivement :)
Thank you for your review of our app!
We truly appreciate your feedback and are constantly striving to improve our service. We value your loyalty and will continue to do our best to deliver the best experience possible for all of our app users.
All the best,
Customer Success Team
Absolutely happy with this app. It's straight-forward and works perfectly. The support is great as well. Thanks guys!
Thank you so much for your review!
We're thrilled you have enjoyed using our app. We strive to continue to provide a great experience for all our users and appreciate your feedback. If you have any additional thoughts, please reach out to our team. Thank you!
All the best,
Customer Success Team
Applicazione davvero molto intuitiva e completa. Semplice, facile da configurare ed assistenza con operatore italiano. Grazie ad Alessandro che mi ha fornito le informazioni che volevo. Consiglio TOP!
We can’t thank you enough for the kind words! It always warms our hearts to hear that you've found our app very helpful and about your great experience with our support team, especially with Alessandro 😊
Have a lovely day,
Customer Success Team
Fantastic functions if you want to sell digital products and create the best user experience with customer accounts, and videos/e-books directly on the store.
Very good support aswell, helpful and will definitely guide you through any inconvenience or question.
Totally recommend.
Thank you so much for your wonderful feedback and the perfect rating! We're thrilled to hear that you're finding our Sky Pilot app useful for selling your digital products and that it's enhancing your customers' experience.
All the best,
Customer Success Team
Sky Pilot allows me to sell downloadable files with total ease. I was most impressed with the developer's interest in supporting his clients. He went so far above and beyond to help me with my site. Impressive service! Impressive product! Highly recommend it!
Skypilot is reliable which is the number one most important thing.
It's pretty easy to use on the whole
I would love to see some more features though, especially around download data and usage statistics. I would like to see download counts per file and unique user download counts per file. That way we would be able to see which file format is most popular with our customers for products that deliver files in multiple formats under one product.
Thank you for your amazing feedback!
Have you checked usage page, under settings? That page shows some of the stats you are looking for. If you have further feedback, please reach out in the live chat, we will be more than happy to listen and implement new features!
All the best,
Customer Success Team
Had a video call with Alessandro today over in Italy. He was INCREDIBLE. Walked me through how to use it with a screen share. Gave me great support that does not always exist. I was also informed they have many other apps and you can get bundle deals by using them. I will be working with them long-term.
Wow! We are so glad to hear that Alessandro provided you with an excellent experience. We strive to give our customers the best level of support they need and it is wonderful to hear that our team goes above and beyond. We are glad that you are considering working with us long-term and please feel free to reach out if you need any help in the future. Thank you for the 5-star review!
All the best,
Customer Success Team
We couldn't be happier with Sky Pilot. This app has all the features you need to do digital delivery of files, and several thoughtful touches throughout the interface. It's very easy to work with, and has greatly simplified a workflow that would have been very complicated for us otherwise. And the support is phenomenal. I have only rarely contacted support, but when I have, responses have been practically immediate, and have solved the issue. We couldn't be happier!
Sky Pilot allows my shop to deliver large files to customers, with seamless Shopify integration. Customer service is fantastic, and they have always been able to keep up with demand when sales increase. The app is intuitive to use, and very professional in both the backend interface and the customer side of things. Sky Pilot offers features that no other digital delivery app on Shopify can do. Very happy all around!