Sky Pilot ‑ Digitale Downloads , 287 anmeldelser
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The app works great and I'm very happy. The only problems I had were operator errors. Jason was very patient and helped me complete the setup so it's working smoothly now. I was a bit frazzled and really appreciated the extra help. Great job Jason!
Hi there!
We're thrilled to hear that our app is working great for you and that you are satisfied with the provided support!
Your feedback serves as a great motivation for our team to keep delivering exceptional customer service. If you need any other assistance or have questions in the future, don't hesitate to reach out. We're here to help!
All the best,
The Shop Circle Team
i explained my problem to the support (Saro A) and within minutes she helped and solved my issue!
Hi there,
We're so pleased to hear that you had a positive experience with our support team and that Saro A. was able to assist you promptly. Our team is always ready to help solve your concerns and improve your experience with our Sky Pilot - Digital Downloads app.
Your feedback is vital as it helps us make we're hitting the mark and it's always a joy to hear when we are. Thank you for leaving such a wonderful review and the five-star rating.
Best Wishes,
The Shop Circle Team
Had to write a review for the amazing experience with Sky Pilot and the team!! Had a great onboarding call with Alessandro to answer all my questions and migrated instantly from my old digital downloads app. Customer support is incredible and the app itself is the most solid in the market. If you are looking for a stable, highly customizable app to deliver your digital products this is it.
Hello,
We're elated to hear that you're finding our Sky Pilot app to be solid and beneficial for your business! It is wonderful to know that your onboarding process with Alessandro went smoothly, and he was able to address all your inquiries. We strive to deliver unbeatable customer support, and your words of appreciation truly make our day.
We agree, Sky Pilot is an optimal tool for delivering customizable digital products effectively. Your positive review just confirms that we're on the right path. Feedback like yours motivates us to keep doing our best.
Thank you for your amazing 5-star review. We look forward to continuing to serve you.
Best,
The Shop Circle Team
App is working great and I love the way it integrates with my shopify theme. Looks very professional.
Hi there!
We're thrilled to hear that Sky Pilot is working great for you and that you like how it integrates with your Shopify theme. It's fantastic that you find it professional-looking as that's exactly what we aim for. So this positive feedback really motivates us!
Do not hesitate to reach out if you have any suggestions or need further assistance. Your feedback is of huge significance to us.
Many thanks from the Shop Circle team.
As a new Sky Pilot - Digital Downloads user, I am amazed at the features of this top-notch software. It did exactly what I wanted. After testing out 4 other digital download software programs written for Shopify, which failed miserably, this software blows them all out of the water.
The chat support is 24/7 by techs who know how to solve my problems. I needed to deliver 112 videos, audio, and PDF files in 3 separate folders. That way my customers could download the files they want on their phone, tablet, and computer, depending on whether they use a phone data plan or Wi-Fi.
When you deliver lots of different files in vast quantities, folders are the answer to my dream software. I wanted to give the developers and techs a big thanks for their hard work.
Try this software first if you sell and deliver digital products in your Shopify store. You won't be disappointed.
We're absolutely thrilled to hear about your positive experience with Sky Pilot! It’s fantastic to know that our app has been able to meet your needs so well and has proven its value over other solutions you've tried!
We also deeply appreciate your shout-out to our support team who are indeed available around the clock to assist our users with whatever they might need. We will definitely pass along your thanks to them!
Your feedback continues to inspire us to be the best digital downloads solutions provider we can!
Thank you again, and if there is anything else that we can do for you, please let us know!
Customer service is impeccable! Highly recommend- they really go beyond to help your specific need, even if it's an automation etc. that the app doesn't provide yet, they help you manually from their end.
Thank you so much for your positive review! We're thrilled to hear that our customer service team was able to go above and beyond to assist with your specific needs, even in the context of automation. Customer satisfaction is a priority for us, so it's fantastic to learn that this was reflected in your experience.
Please know that we're always here to help and are constantly working on upgrading our app to better cater to our customers' needs. Your high recommendation truly matters to us.
Thanks again for taking the time to leave us a review, and for supporting Sky Pilot
Best wishes,
The Shop Circle Team
The customer service has been hands some one of the best. They get back to you in a timely fashion and are very responsive. I would recommend this app to anyone needing to send digital items.
Hello,
We're thrilled to hear that you're happy with our customer service at Shop Circle! Our team takes pride in being responsive and timely, so your feedback is very encouraging. We're equally pleased that you've found our app, Sky Pilot ‑ Digital Downloads, beneficial for your needs and that you're confidently recommending it to others.
Thank you so much for the 5-star rating and the fantastic review. Your opinion matters to us as we strive to deliver the best experience to our users.
Kindly don't hesitate to reach back if you ever need further assistance or have any more suggestions. Your feedback drives our commitment to continuous improvement.
Best Regards,
The Shop Circle Team
We migrated from the digital downloads app and have had a great experience.
Thank you for your wonderful review!
We're thrilled to hear that you had a great experience migrating from the digital downloads app to Sky Pilot - Digital Downloads. At Shop Circle, we strive to make the transition as smooth as possible and your feedback confirms that we're on the right track.
If there's anything you need assistance with in the future, or have any suggestions to further improve our app, we would be more than glad to hear from you. Your feedback plays a significant role in our continuous efforts to serve our users better.
Thanks once again for the 5-star rating. We appreciate your support!
Best Regards,
The Shop Circle Team
Awesome personal, especially Muaza.
She helped with all my questions and she was very polite.
Thank you so much for your amazing feedback!
We strive to provide the best customer service and we're thrilled to hear that Muaza was able to assist you and make your experience with Sky Pilot - Digital Downloads a positive one. Your kind words mean a lot to us. We'll make sure to pass your compliments on to her.
Remember, if you need any further assistance, our team will be more than happy to help. Your feedback is greatly appreciated and helps us to further improve and deliver top-notch service to our customers.
Best Regards,
The Shop Circle Team
I've had this app installed for over 2 years now. has never been an issue.
Easy to upload files and also attach them to existing products to bundle.
Support is very quick and helpful when I forget how to do certain things in the app lol.
Overall great experience.
Hello,
We're thrilled to hear that you've been using Sky Pilot - Digital Downloads for over two years and have found it easy to use and versatile with bundling capabilities. It brightens our day to learn about your positive experiences with our support team, as we strive to provide quick and actionable assistance whenever you need it. We truly appreciate the laughter you've shared, moments of forgetfulness happen to all of us!
Your feedback not only warms our hearts, but it also helps us identify the things we're doing right. We're so thankful for your 5-star rating, and your acknowledgement means the world to us. Looking forward to continuously cater to your needs and make your experience even more wonderful.
Warm regards,
The Shop Circle Team