Rezensionen (359)
Anpassen
-
Nach Bewertung
Great app. Easy to use and great help from Sky Pilot team
I’ve been using this app for five years and it has worked flawlessly. The two times I had a problem it turned out that it was something on my end that I had done wrong. The support is excellent and so quick. One time I contacted them around midnight, expecting to get a response the next morning. They responded immediately! I am very happy with how easy and effortless this app makes selling digital items. Highly recommended.
Thank you for being a loyal partner for the last five years! What a ride!
We strive to provide our users with a high quality experience and your feedback helps us to continue to improve. We appreciate your input and hope that you will keep using our app.
All the best,
Customer Success Team
Andrew and the team at Sky Pilot are fantastic. This app integrates perfectly with our subscription services and setup was relatively seamless. Any questions I've had have been answered within minutes and they always offer solutions. If you have a subscription based service and need to get PDF's out to your clients in an easy manner, this is an excellent app.
I use this app for managing and storing digital downloads. The new update is great. It now even allows you to find orphaned products that have no files attached to them. No more embarrassing messages to or from customers about not being able to access files that you "swore" you uploaded. Since we all make mistakes this feature alone is a life saver. The integration into shopify is also amazing. Thank You Sky Pilot Team!
Thank you for such an amazing review! We are working hard on improving our app even more and more!! Any other requests you may have, do not hesitate to reach out. We will be happy to help! cheers🤩
Sky pilot is a fantastic app that does exactly what is says. Customizable for downloads, simple to use and a very easy back-end. Support is brilliant. I run a solely digital store and have used Sky Pilot to deliver my customers digital downloads for several years now.
We are thrilled to hear about your positive experience with Sky Pilot! It's fantastic to know that the app's customization features and simplicity have been useful for your digital store, and that our support team has been able to assist you effectively.
We appreciate you being a loyal customer for several years. Your input, and the feedback from all of our customers, is vitally important to help us continually improve and provide the best service possible.
Please feel free to reach out to us if you ever need further assistance, or if you have any suggestions that could make your experience even more seamless.
Thank you for creating our 200th review! Best wishes,
The Shop Circle Team
The product works very well and has everything I need. The support team is the main reason I will be staying. 5/5!
Thank you so much for your fantastic review! We're extremely pleased to hear that you find our product useful and it meets all your needs. The fact that our support team has had such a positive impact on your experience really makes our day.
We're committed to providing top-notch service and support to all our customers, and we're delighted to know that we'll be continuing our journey together. Your positive words motivate us to strive for excellence and do our best every day.
Remember, we're here for any further needs or questions you may have. Your feedback helps us continue to provide the quality service that you and all our customers deserve.
Best regards,
The Shop Circle Team
Sky Pilot has been one of those apps that is easy to take for granted - its always reliable, intuitive to use - I forget its not built right into Shopify. We've never had a problem delivering files.
Recently, we skyrocketed our sales volume - and Sky Pilot is a tool that keeps everything running smoothly for us. As I could have expected from this wonderful app, there were 0 struggles or issues that arose from the higher volume.
Then I got an email - straight from Andrew himself. I hadn't considered that more volume = wayyyyy more use. He took the time out of his life to contact me and let me know that there was a (much) more cost efficient plan for my usage. Who does that? Blown away - Andrew and his team have set the bar prettttty high for service. Other apps, are you listening?
Thanks again for this great, reliable digital download deployer - we use it every day.
Awesome app, very easy to use. Very nice support.
Jon Sweden
Hello Jon,
We're thrilled to hear that you find our Sky Pilot - Digital Downloads app awesome and easy to use! Your experience with our support team also brought smiles to our faces. We strive to provide excellent customer service, and it's wonderful to know that we're meeting our goals.
We genuinely appreciate your 5-star rating and your feedback. It supports our continuous effort in making our app more convenient and supportive to users like you.
If there's anything else we could do to make your experience even more fantastic, please don't hesitate to let us know.
Thanks again for your encouraging words, Jon.
Best regards,
The Shop Circle Team
Amazing App that was just what I was looking for! Great customer service, easy install and my customers from my previous digital download provider didn't lose their download links because Sky Pilot was able to import their purchase data and supply new links to their download right in their customer account. Very happy with this app!
I have been using this app for a few years without any problem whats over, so I am really happy. When ever I have a question the support is rapid and awesome. These guys are seriously committed to what they do.
Hi there,
We're absolutely thrilled to hear that you have been having a fantastic experience with our Sky Pilot app! We really appreciate you sharing your experience over the years, and we're glad to hear that our support team has been able to assist you promptly whenever you've had queries.
Your satisfaction is our top priority and your kind words really testify to the dedication of our team. We'll continue to strive in providing high-quality service and a seamless experience.
Feedback like yours helps us stay motivated and committed to what we do. Once again, thank you very much for the 5-star review.
Regards,
The Shop Circle Team