Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
26. Oktober 2023

They're great and easy to work with!

Ethereal Bloom
Kanada
3 monate mit der App
Corknine Development hat geantwortet 27. Oktober 2023

And it's great to work with you! :) Thank you so much!

All the best,
Customer Success Team

27. November 2023

So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.

Pryor Custom Craft
Vereinigte Staaten
Etwa eine stunde mit der App
Corknine Development hat geantwortet 29. November 2023

Hello!
Thanks a lot for the wonderful star rating and the positive feedback. We're extremely happy to know that you find our customer service helpful and responsive, particularly with Mehmed. This is what we continually work for - to deliver prompt and effective service to you.

Your experience and satisfaction are incredibly important to us and your feedback serves as a great encouragement to our team. Should you need any more support or have questions, feel free to connect with us. Thanks for choosing Sky Pilot!

Best Wishes,
Shop Circle Team

7. Oktober 2023

Super !
Marche très bien et le support est hyper réctif, j ai eu un soucis une fois et ils m ont directement répondu et ont solutionné le problème sans que je n'aie rien à faire. je recommande vivement :)

Goblinarium
Belgien
4 monate mit der App
Corknine Development hat geantwortet 9. Oktober 2023

Thank you for your review of our app!
We truly appreciate your feedback and are constantly striving to improve our service. We value your loyalty and will continue to do our best to deliver the best experience possible for all of our app users.

All the best,
Customer Success Team

11. Juli 2023

I had the greatest experience with customer service (thanks Alessandro) who had to manually fix a very difficult and unusual DNS problem for me. He was willing to try everything until the problem was solved! I felt like I was being cared for as a customer and against all odds, had a fun chat with him as well. I'm very pleased with the app otherwise too! The email customization tools are exactly what I need, the storage size is good value for the money and it's very easy to add files to existing products in the shop. The app connected with my shop without any problems and I was able to start using it immediately. All in all, would highly recommend it for setting up Digital Products!

Paper Monogatari
Japan
Ein tag mit der App
Corknine Development hat geantwortet 13. Juli 2023

Thank you for your 5-stars review! 🌟🌟🌟🌟🌟
We're delighted that you had a great experience with our customer service, specifically Alessandro. We understand the importance of good customer service and are glad that despite the difficult and unusual DNS problem, Alessandro was able to help resolve your issue.
We're thrilled that you recommended our app for setting up digital products and we thank you for your feedback.

All the best,
Customer Success Team

17. Juli 2023

I recommend it to use.

I have a problem and they book a call with me and we fixed it.

Thank you Alessandro!

Aarón Fernández
Spanien
7 monate mit der App
Corknine Development hat geantwortet 18. Juli 2023

We are so glad you had a good experience with our Sky Pilot App and were able to resolve your issue quickly. We strive to provide our customers with the best possible experience and appreciate your kind words!

All the best with your business,
Customer Success Team

10. November 2023

Thank you! Great Customer Service!

Cross-Border Worldwide
Vereinigtes Königreich
Etwa 17 stunden mit der App
Corknine Development hat geantwortet 13. November 2023

Thank you so much for your 5-star rating and for taking the time to share your positive experience with Sky Pilot! We are thrilled to know that you found our customer service to be of high caliber.

All the best,
Customer Success Team

10. Januar 2024

日本語でも問題なく利用できます
チャットサポートも非常に迅速かつ丁寧な対応をしていただきました

英語の文面しか送られてきませんが、こちらが送信する文面は日本語で問題ない点も使いやすいポイントです

viviON BLUE
Japan
Ein tag mit der App
Corknine Development hat geantwortet 11. Januar 2024

こんにちは、レビューをご記入いただき、ありがとうございました。あなたがSky Pilotを日本語で問題なく利用でき、私たちのチャットサポートに満足していただけてうれしく思います。

何か他にご意見やご不明な点がございましたら、遠慮なくご連絡ください。私たちのサポートチームはいつでもお手伝いをお待ちしています。

よろしくお願いいたします、
Shop Circleチーム

6. Dezember 2023

Great customer support and easy to use :)

Dogs 4 Rescue
Vereinigtes Königreich
32 minuten mit der App
Corknine Development hat geantwortet 7. Dezember 2023

Hello,

We're thrilled to hear that you've had a great experience with our customer support, and you find Sky Pilot easy to use! Your kind words are greatly appreciated by our entire team. Our goal is to provide a seamless experience for our users, and your feedback is a clear indicator that we're on the right track.

Thank you for taking the time to leave us a 5-star review! We are here for you anytime you need any assistance. Your support and feedback are instrumental to us in developing a better shopping experience for all in the future.

Best wishes from all of us at the Shop Circle team!

5. September 2023

Sky Pilot is hands down the best app on shopify for digital downloads! WAY better than the Digital Downloads crap app. I HIGHLY recommend!

The Nurse Sam
Vereinigte Staaten
4 tage mit der App
Corknine Development hat geantwortet 7. September 2023

Thank you Sam for taking the time to share your feedback about our app.

We're glad that you are able to make use of the app and will continue to work hard to provide you with the best user experience. Thanks again, talk soon!

All the best,
Customer Success Team

28. August 2023

Excellent service and support. Look here, before you start your webshop journey!

I was searching for a way to automatically "Stamp" my physical Giftcards - with relevant reference numbers.
I couldn't find any solution, so I wrote on the forums.
Within a few minutes, Alessandro from Sky Pilot commented and told me about their service.
He provided a free call and explained everything. Turned out, this was exactly what I was looking for! I recommend.

Boutique Fleurance
Dänemark
Etwa eine stunde mit der App
Corknine Development hat geantwortet 31. August 2023

Thank you so much for your review! We really appreciate your feedback and we're glad you found our app useful. We work hard to ensure our app provides our users with the best experience possible and we're always looking to improve our service to you. If you have any other ideas that you'd like to see implemented, please do not hesitate to let us know. Thank you!

All the best,
Customer Success Team