Rezensionen (359)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
9. März 2014

Perfect. If you are looking for a simple to use application for selling digital files then look no further. Sky Pilot is simple to use and delivers on all it promises. Customers are able to access files instantly and being able to re access them via their account is a huge bonus. Looking forward to seeing some new features added soon!

Ten Dollar Fonts
Neuseeland
Fast 4 jahre mit der App
9. Oktober 2023

Have been using it for years and never had issues and the team is a pleasure to work with

Miniweight
Frankreich
Fast 4 jahre mit der App
Sky Pilot hat geantwortet 11. Oktober 2023

Thank you for taking the time to provide your review of Sky Pilot!

We sincerely appreciate your feedback and value your opinion. Please do not hesitate to reach out again if you need anything. It was a pleasure to work with you and Federico to fix your issue!

All the best,
Customer Success Team

24. Januar 2023

This app was exactly what we were looking for when we built our online store. We offer online courses that include streaming video and downloadable documents. It was easy to set up with great features inside the app. When we've needed to reach out for support, we've experienced quick and excellent customer service. Would highly recommend Sky Pilot.

Bonnie Bainbridge Cohen
Vereinigte Staaten
Fast 4 jahre mit der App
Sky Pilot hat geantwortet 24. Januar 2023

Thanks so much for sharing your thoughts here. Pleased to know our app does exactly what you need!! It's always our pleasure to help in anything we can.
If you ever need a hand again, don't hesitate to reach out 🤩

All the best with your store,

Customer Success Team

Bearbeitet am 21. November 2024

Easy to upload books and see sales if you have any. They are very helpful and support is always on point and quick. I really like this software. I would not use any other!

TheraMerch
Vereinigte Staaten
8 monate mit der App
Sky Pilot hat geantwortet 27. Mai 2024

Hi there,

We're so thrilled to hear that you've found our app easy to use, especially with uploading books and tracking sales. Your positive experience means a lot to us!

We appreciate your support and remember, if there's anything we can do to assist you further, please don't hesitate to get in touch!

Warm regards!

11. April 2023

Fabulous Customer Service!! I have been using skypilot for several years now for a fully digital download company and they have made it seamless! If I run into a hiccup, they are quick to respond and help me fix (usually my errors). Definitely recommend!

REFINED Co
Vereinigte Staaten
Mehr als 3 jahre mit der App
Sky Pilot hat geantwortet 12. April 2023

Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our customer service and our app. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job.

Our support team is always here and ready to assist you 😊

All the best,
Customer Success Team

29. März 2023

Very nice experience with Sky Pilkot app. Easy to use. 5/5 Customer Support. Modern interface. Everything is perfect.

123PRESETS
Litauen
Mehr als 3 jahre mit der App
Sky Pilot hat geantwortet 30. März 2023

Hi there! We are pleased to know our app does exactly what you need and your kind words about our customer support team. It's always our pleasure to help in anything we can.
If you ever need a hand, don't hesitate to reach out 🤩

Have a lovely day,
Customer Success Team

23. Januar 2023

The Sky Pilot app is the most reliable and trustworthy app I've ever encountered. If I've ever had an issue it's due to user error, and that was once about 3 years ago. I've been relying on this app for digital delivery services in my store for approximately 5 years now and have NEVER had issues from customers or my end. My customers have reliable delivery, easy access to files, customer account login that's seamless and I have a backend that provides me with all the information I could require.
The enhancements that Sky Pilot has provided over the years have been seamless, to the point where I don't even notice a change has been applied unless it's visual. I have easily accessed new features for enhancing my experience and haven't even encountered a bug.
I recommend Sky Pilot to all individuals looking for digital content delivery upon customer purchase.

UhOh Creations
Kanada
Mehr als 3 jahre mit der App
Sky Pilot hat geantwortet 23. Januar 2023

Thank you so much for leaving us a fantastic review. We strive to provide the best possible app and service that we could offer and it's great to hear that we're doing a good job.

Our support team is always here and ready to assist you 24/7 😊

All the best,
Customer Success Team

20. März 2023

Alessandro was really attentive to an issue we had and resolved it with great speed and professionalism.

Iron Hill Press
Vereinigte Staaten
Mehr als 3 jahre mit der App
Sky Pilot hat geantwortet 30. März 2023

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience with our support team, particularly with Alessandro :)

Should you need any help, feel free to reach us back 😊

All the best,
Customer Success Team

31. März 2023

We really enjoy using Sky Pilot as we have a ton of online courses that Sky Pilot helps with sending to our customers in an easy and effortless way. The option to "mark as fulfilled" helps save hours of work for our inventory team member for free courses and the "notify all past purchasers" option helps make sending emails to our LIVE zoom link classes simple and easy. Their customer service is great as well. I had a problem that was solved smoothly as the chat option stays open until the problem is solved. This means that if the problem isn't solved on one day, I can log on the next day and can continue chatting. Sky Pilot has dramatically improved the online course department of our business. Thank you for offering a great service.

Light Cellar
Kanada
Mehr als 3 jahre mit der App
Sky Pilot hat geantwortet 2. April 2023

Wow, you made our day!! Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us. We try our best to ensure the best experience for your customers. So, thanks for trusting us 🎉

Any other requests you may have, do not hesitate to reach out. We will be happy to help.

All the best with your business,
Customer Success Team

31. Juli 2023

We've been using Sky Pilot since 2019 to deliver digital content to our customers and couldn't be happier. Using a combination of hosted content and streaming via the excellent integration with Vimeo it's presence on our sites is seamless.

We recently added subscription memberships to our products and Sky Pilot's recently launched subscription integration functionality is an absolute godsend.

Customer service has been superb at every point, couldn't recommend it any more highly.

Wedge Matrix
Vereinigtes Königreich
Mehr als 3 jahre mit der App
Sky Pilot hat geantwortet 1. August 2023

Thank you for your amazing review!

We're thrilled to hear that you've had such a great experience using Sky Pilot, especially insofar as our new subscription integration feature. It's wonderful to hear that our customer service has been so helpful as well! We appreciate your feedback and your support and look forward to continuing to deliver exceptional digital content to your customers!

All the best,
Customer Success team