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Their team offered excellent customer support, and their app makes it very easy to upload and sell digital products.
Thank you so much for the outstanding rating and your kind words!
We're absolutely thrilled to hear that our team and app have both met your expectations. Our primary aim at Shop Circle is to make the selling process as straightforward as possible, and your feedback reaffirms that we're on the right track. Rest assured that we'll continue to closely listen to our users and constantly improve our app to ensure we cater to your needs.
We appreciate your wonderful feedback, as it goes a long way in helping us strive to serve you even better.
Thanks once again for choosing Sky Pilot - Digital Downloads.
With appreciation,
The Shop Circle Team
Excellence! Easy to set up, easy to use and easy to access support. Our customer feedback on using this new app with Sky Pilot has been nothing but positive - we are currently migrating all of our digital files from our old app to this platform. Andrew at Sky Pilot was accessible within minutes to solve a few questions on our end - stellar all around! We would highly recommend this app for anyone offering digital files.
Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links.
Good customer service, has helped me iron out small graphical issues quickly.
Hi there,
We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links.
Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day.
We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better.
Kind regards,
The Shop Circle team
Sky Pilot is an amazing fix to help deliver all our digital content. App works flawlessly and was easy to set up, lots of smart features, very happy we get to use them and they built this fantastic tool.
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our product!!
If you need anything in the future, please reach out and we'll be happy to help.
All the best,
Customer Success Team
We almost went with another app for download our thousands of digital files. So glad we us SkyPilot. Friendly and quick customer service. Excellent app. Always making improvements to help their customers! A+++++
I have been using the SkyPilot app for a few months now and it is very user-friendly. I also like that I can customize the emails a bit. Overall I think it’s a great app for offering digital content with your products on your store. Hopefully they will add more features in the future but it suits our needs perfectly at this time.
Thank you for this amazing review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience; this really motivates us to keep improving the app even more.
All the best,
Customer Success Team
Very useful app that allowed me to fix a problem I was having with Shopify.
God bless Nitesh and the help he gave, I was seriously struggling to figure out what's what, and with his help as well as my son's, they figured out exactly what to do and solved a pretty big problem I was having right before the day of my page's big promotion!
Hello,
We're thrilled to know that Sky Pilot - Digital Downloads could be of great help to you! It's always our goal to optimize your experience with Shopify and solve issues efficiently. It sounds like Nitesh and your son were able to do just that.
We'll definitely forward your lovely words to Nitesh. He'll be delighted to hear how much you appreciated his assistance. We're especially pleased to know that they were able to solve your problem in time for your page's big promotion.
Thank you for taking the time to shar your experience with us. Your feedback keeps us motivated to deliver the best service possible. Enjoy using Sky Pilot - Digital Downloads and all the best for your big promotion!
Best regards,
The Shop Circle Team
We migrated from the digital downloads app and have had a great experience.
Thank you for your wonderful review!
We're thrilled to hear that you had a great experience migrating from the digital downloads app to Sky Pilot - Digital Downloads. At Shop Circle, we strive to make the transition as smooth as possible and your feedback confirms that we're on the right track.
If there's anything you need assistance with in the future, or have any suggestions to further improve our app, we would be more than glad to hear from you. Your feedback plays a significant role in our continuous efforts to serve our users better.
Thanks once again for the 5-star rating. We appreciate your support!
Best Regards,
The Shop Circle Team
I've tried a few digital file apps for our Shopify store now and Sky Pilot is definitely the best. Digital Download (Shopify's version) is just too basic and can be really cumbersome to work with. The other one we tried was SendOwl and it's also fairly limited when stacked against this app. We think Sky Pilot is definitely the best for our needs. The app is great and the customer service is quick and pain free.
Sky Pilot has been an incredible help to us with delivering music to our customers and it just keeps getting better and better. Sky Pilot has allowed us to deliver files for over 25,000 orders and we have received fantastic support from the Sky Pilot team.