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Fantastic functions if you want to sell digital products and create the best user experience with customer accounts, and videos/e-books directly on the store.
Very good support aswell, helpful and will definitely guide you through any inconvenience or question.
Totally recommend.
Thank you so much for your wonderful feedback and the perfect rating! We're thrilled to hear that you're finding our Sky Pilot app useful for selling your digital products and that it's enhancing your customers' experience.
All the best,
Customer Success Team
Skypilot is reliable which is the number one most important thing.
It's pretty easy to use on the whole
I would love to see some more features though, especially around download data and usage statistics. I would like to see download counts per file and unique user download counts per file. That way we would be able to see which file format is most popular with our customers for products that deliver files in multiple formats under one product.
Thank you for your amazing feedback!
Have you checked usage page, under settings? That page shows some of the stats you are looking for. If you have further feedback, please reach out in the live chat, we will be more than happy to listen and implement new features!
All the best,
Customer Success Team
Had a video call with Alessandro today over in Italy. He was INCREDIBLE. Walked me through how to use it with a screen share. Gave me great support that does not always exist. I was also informed they have many other apps and you can get bundle deals by using them. I will be working with them long-term.
Wow! We are so glad to hear that Alessandro provided you with an excellent experience. We strive to give our customers the best level of support they need and it is wonderful to hear that our team goes above and beyond. We are glad that you are considering working with us long-term and please feel free to reach out if you need any help in the future. Thank you for the 5-star review!
All the best,
Customer Success Team
We couldn't be happier with Sky Pilot. This app has all the features you need to do digital delivery of files, and several thoughtful touches throughout the interface. It's very easy to work with, and has greatly simplified a workflow that would have been very complicated for us otherwise. And the support is phenomenal. I have only rarely contacted support, but when I have, responses have been practically immediate, and have solved the issue. We couldn't be happier!
I used SkyPilot to allow me to manage and distribute the MP3's and other downloadable materials on the Live Hymnal store. The App was really quick and easy to install and even quicker and easier to use. Initial help and advice from the developer was prompt. I can highly recommend this App.
[The Little Pixel Co - Store Developer]
Sky Pilot allows my shop to deliver large files to customers, with seamless Shopify integration. Customer service is fantastic, and they have always been able to keep up with demand when sales increase. The app is intuitive to use, and very professional in both the backend interface and the customer side of things. Sky Pilot offers features that no other digital delivery app on Shopify can do. Very happy all around!
Easy to use and support team fixed all my issues regarding assigning bulk digital download
We're delighted to hear about your positive experience! It's fantastic that our support team was able to swiftly address your concerns regarding bulk digital downloads
All the best
Customer Support Team
Excellent and fast support, works very well!
Hello,
We're thrilled to hear that you are enjoying our Sky Pilot app! Your kind words about our support team and functionality are really inspiring for us to keep doing our best.
Thank you for your wonderful review. Your feedback and satisfaction are very important to us.
Best wishes,
The Shop Circle Team
Sky Pilot has been super easy to use right from the start and I truly appreciate how great everything works coming from other platforms that were less seamless and transparent as to what it looked like on my customers' side.
Besides I had some questions about my subscription and the personal service I got from Sky Pilot was 10/10. Can't say enough how much I appreciate them taking their time to actually help me out and provide me with the best plan.
And as a final cherry on top, they expanded their plans to include more, which in itself is an incredible service.
My switch to Shopify has been great and Sky Pilot has made it the easiest every to sell my digital products!
What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about our support team motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word.
Have a lovely day,
Customer Success Team
They were very professional, knowledgeable and maybe most important… speedy with their assistance!!!
Thank you for taking the time to review our app! We appreciate your feedback and are committed to ensuring that our app provides the best possible user experience. Thank you again for your review!
All the best,
Customer Success Team