Sky Pilot ‑ Digitale Downloads

This app is exactly what my business needed! We used to process digital orders manually, and we always thought there HAD to be a better way to do it. Turns out there is a MUCH better way, and that way is Sky Pilot.

The set-up process was completely painless. We were able to figure out most of the set-up on our own, and when we had occasional questions for support, they provided quick and exceptional help.

When we were getting close to our storage cap, we reached out, and they created a custom plan based on our needs.

If you are looking for an excellent system that fulfills digital orders automatically, look no further!

Alessandro was so helpful with assistance in customizations.

Easy to use, customer service is amazing. Very thankful that my customers can now set up accounts and see all of their past purchases. This app pulls in past purchases, so my customers can see things they bought a year ago, even though I just got this installed. Very happy!

I gotta say, I am loving this app! We were using the free Digital Downloads and it was just not what we wanted - links were constantly breaking, zip files were a pain, and if someone wanted a refund there was no way to revoke their access since it was all done via e-mail. Almost half our customer service e-mails were just about links not working!

I am fairly new to the company and wanted to find a better solution and found SkyPilot - I was nervous because I am the LEAST techy person there is but it seemed pretty straight forward - and it has been! It's easy to install, easy to use, and does EXACTLY what we need it to do. It also looks so much more professional going through our site rather than an e-mail.

However, the real star of this entire product is Andrew - I must have asked him 1,000 questions before even purchasing to make sure this was right for us. He was so prompt and was able to explain everything perfectly. Once I installed I asked him a 1,000 more and he not only helped me via e-mail, but actually signed in and customized certain visual aspects the way I asked. Amazing. Hands down amazing.

We're still new to the app and just launched it a couple days ago but so far not a single bug, not a single problem. Wish all our apps were like this!!

Sky Pilot is hands down the best app on shopify for digital downloads! WAY better than the Digital Downloads crap app. I HIGHLY recommend!

SkyPilot is very user-friendly and smart and I'm so happy that I moved from another app to this one. There are lots of great How Tos in the Help Center but above all: the Support is AMAZING. The chat team members are very reactive and helpful and I got very clear explanations on how to proceed, including a step-by-step message which was awesome. At a point, when I had made these steps and changes and got more questions ( :-D ) I got a one-to-one call with a SkyPilot specialist who helped me to go through all the things that needed to be done (or repared ^^ ). I am so happy that I changed the app I was using (I'm still busy cleaning up the mess the other one left), SkyPilot is great - go for it!!

I had a great experience with the onboarding. I got a scheduled time and since my google meet didn´t work out Camilla offered me to zoom. She helped me with all of my questions and I felt very confident. I am very happy with their customer support and the easy integration with sky pilot for my new online courses .

This app has the best customer support service I've ever come across. Prompt, straight forward and intelligent. Andrew fixed all of my issues for me on the spot, incredible. It delivers the product to my customers exactly the way I want it and it saves me so much time and money. I HIGHLY recommend it.

OMG! a God send! For well over 10 years I have been looking for a good digital platform to efficiently and easily deliver my hypnosis instant downloads to customers! Every year I have looked back in the Shopify App store to see if there was anything good or better then what I had been using. Just found Sky Pilot and am in HEAVEN!! It is SUPER user friendly, EASY to use, QUICK to set up, and EVERYTHING I have been wanting for my customers' experiences! So much weight is off my shoulders! I feel I am now in good hands and am excited to now add more and more products! Thank you soooooo much Sky Pilot!! DawnGrant.com

I had the greatest experience with customer service (thanks Alessandro) who had to manually fix a very difficult and unusual DNS problem for me. He was willing to try everything until the problem was solved! I felt like I was being cared for as a customer and against all odds, had a fun chat with him as well. I'm very pleased with the app otherwise too! The email customization tools are exactly what I need, the storage size is good value for the money and it's very easy to add files to existing products in the shop. The app connected with my shop without any problems and I was able to start using it immediately. All in all, would highly recommend it for setting up Digital Products!