Reseñas (340)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de agosto de 2023

Sky Pilot is a game changer for our business. We are very pleased with the tech & the customer service. Thank you Alessandro for being so quick to respond to our inquiries!

UncleTomFilm
Estados Unidos
Alrededor de 3 años usando la aplicación
Sky Pilot respondió 24 de agosto de 2023

Thank you Michelle for taking the time to review our app.

We are glad to hear you enjoyed using our app and that it served its purpose for you. We strive to continuously make our app better, so if there is any way we can improve, please feel free to let us know.

Thank you again for using our app!

All the best,
Customer Success Team

13 de abril de 2023

I have been using SkyPilot for almost 3 years now and am still thrilled with how easy and effortless this service makes selling digital items. Any time I've had a question (no matter how small) I get a quick, professional response. I love being able to see which of my customers have downloaded their purchases and how many times. The Access Alert feature has helped me to put a stop to several spambots/pirates/thieves and also allowed me to work with a few of my customers to secure their own email accounts. All in all, a tremendously positive experience!

EmFreudery Designs
Estados Unidos
Casi 3 años usando la aplicación
Sky Pilot respondió 13 de abril de 2023

Thank you so much for the kind review. Great to hear how Skypilot has been helping your business during the last 3 years, and also It's been a pleasure helping you with anything you need as we work hard to ensure our app and support team provides you with the best experience possible.

Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊

Have a lovely day,
Customer Success Team

23 de agosto de 2023

Powerful, and easy to use Shopify App for digital contents.
It's secured, and pumping out feature updates quick.
Also with highest tier, it has ability to self host your file in your own AWS S3 Bucket, and CloudFront CDN.
Switching to self host is instant, and support is very responsive.

hololive production official shop
Japón
Más de 2 años usando la aplicación
Sky Pilot respondió 24 de agosto de 2023

Thank you for your review.

We appreciate your feedback and you can be sure that we are continuously striving to improve the experience of our app. We are committed to ensuring that we provide the best product for our users. If you have any suggestions or queries please feel free to contact us.

All the best,
Customer Success Team

12 de septiembre de 2022

Great support, Alessandro! Using it for our bundle for physical product + online video streaming as a product set to offer greater value for our customers on the product.

Mori Official
Singapur
Más de 2 años usando la aplicación
Sky Pilot respondió 12 de septiembre de 2022

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about Alessandro and all our support team motivate us to keep giving our best. Thanks so much for trusting us and for spreading the word.

Have a lovely day,
Customer Success Team

13 de septiembre de 2022

ダウンロード販売に利用していますが、大量のアクセスにも対応しており、費用もリーズナブルで満足しています。
今回、ちょっとトラブルがあり、カスタマーサポートに連絡しましたが、素早く、丁寧に対応いただきました。
We use this app to selling digital contents. It is good for huge access but reasonable price.
Recently I have contacted the customer support. He has helped us quickly and completely. I am satisfied enough.

NIJISANJI EN Official Store
Japón
Alrededor de 2 años usando la aplicación
Sky Pilot respondió 14 de septiembre de 2022

Aww!! 😊 Thank you so much for leaving us a fantastic review. It's awesome to hear that you found our product useful and it was our pleasure to serve you! Your kind words motivate us to keep giving our best.

Have an amazing day,
Customer Success Team

4 de enero de 2023

Sky pilot is awesome to work with! They deliver our digital downloads flawlessly, and integrate with customer accounts so that our customers can login and see a full list of their past purchases. Our last digital download delivery app could not do this, and it makes for a much better customer experience.

Highly recommend sky pilot if you sell digital downloads.

AdaptEd4SpecialEd
Estados Unidos
Casi 2 años usando la aplicación
Sky Pilot respondió 5 de enero de 2023

We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful. Please stay in touch and let us know how we can help you 😊
Wish you the best in your business,
Customer Success Team

27 de septiembre de 2023

I have been using the Skypilot app for quite some time now, and I can confidently say that it has been an outstanding experience. What truly sets this app apart is its exceptional customer service, which consistently goes above and beyond to assist users.

Beyond its top-notch customer service, the Skypilot app itself is simple to use. Its user interface is intuitive and user-friendly, making it easy for even non-tech-savvy individuals to navigate effortlessly. The app's design is clean and aesthetically pleasing, making for a pleasant user experience. Navigating through the various features and functions is a breeze. You'll find the app's layout and organization logical and straightforward. I highly recommend it to anyone seeking a reliable and efficient app with outstanding customer support that will make delivering digital files a breeze!

The Legal Paige
Estados Unidos
Casi 2 años usando la aplicación
Sky Pilot respondió 2 de octubre de 2023

Thank you for taking the time to review our app! We appreciate your feedback and being a valuable loyal customer for 2 years! Let us know if there is anything we can do to make your experience more optimal!

All the best,
Customer Success Team

18 de julio de 2023

I haven't been using Sky Pilot for very long but I did have to contact the service department for more explicit instructions on how to use the platform properly so that all my digital files would reach my customers without any hitch. The service that I received was very professional, very helpful yet very friendly. This is exactly what I'm looking for when contacting a service department for help. I was 100% satisfied and very confident that the process of adding digital files to my shop would work without any problems.
Thank you very much for the excellent service.

Charlie's Diamond Painting
Canadá
Más de 1 año usando la aplicación
Sky Pilot respondió 19 de julio de 2023

We are glad to hear that we could help you in achieving the goals of your business. We strive to provide the very best experience possible to our customers, and it is wonderful to hear that we could exceed your expectations. Thank you for your kind review!

All the best,
Customer Success team

4 de septiembre de 2023

SkyPilot is an amazing product that makes the delivery and management of digital products easy and affordable. Their support is top notch and extremely helpful. I would highly recommend for anyone looking to take their digital download business to the next level.

Linds Handmade Designs
Estados Unidos
Más de 1 año usando la aplicación
Sky Pilot respondió 6 de septiembre de 2023

Thank you for your review! We are glad to hear that you are enjoying the app. We are always striving to make sure our app is providing a safe and enjoyable experience. If you have any feedback or suggestions, please don't hesitate to reach out. We would love to hear from you!

All the best,
Customer Success Team

12 de agosto de 2023

We came to Shopify from elsewhere with a thousands of videos and digital assets in need of a new home. After kicking the tires on several apps, we found that SkyPilot met our needs. What's far more important is how the SkyPilot team worked hard to get us up and running. The ongoing support -- as demanding as we can be -- is a true constant. This is the type of company that sees their customers as a resource and not a burden. I recommend them w/o reservation.

Meg Bitton Productions
Estados Unidos
Más de 1 año usando la aplicación
Sky Pilot respondió 21 de agosto de 2023

Thank you for your review about our app! We're happy to hear that you find it useful. We strive to make our app a valuable resource for all our users and appreciate your feedback. If you have any further comments or suggestions, please don't hesitate to let us know. We hope you continue to enjoy the app!

All the best,
Customer Success Team