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I have been using this app for the past couple of years and I absolutely love how it functions! No issue with deliverability! I love that I can revoke access if a customer is abusing their account. Support is prompt and very helpful, even with those of us that aren't that tech savy! Thank you!
I could have sworn I had written this already, so I'm doing it now. Sky Pilot is by far the most important tool in our kit. We deliver 1000's of digital products each month, and we'd have a heck of a time doing it without Sky Pilot. It is so simple to create the product and add the attachments. We use this product all the time to do pre-sales. Adding attachments to a product after a sale give all the customers who purchased access to those videos, not just the ones who order after a change. Integration is tight with our store and they're support is fantastic. They've been able to help us with our issues, even pointing us in the right direction with other apps that were conflicting with theirs. If you sell digital products, this is the way to go. Update: They've recently implemented a new administrative backend which has made the system much easier to work with in all cases.
Excellent app. The developers are very helpful and go above and beyond to assist. Highly recommend!! ⭐️⭐️⭐️⭐️⭐️
Powerful, and easy to use Shopify App for digital contents.
It's secured, and pumping out feature updates quick.
Also with highest tier, it has ability to self host your file in your own AWS S3 Bucket, and CloudFront CDN.
Switching to self host is instant, and support is very responsive.
Thank you for your review.
We appreciate your feedback and you can be sure that we are continuously striving to improve the experience of our app. We are committed to ensuring that we provide the best product for our users. If you have any suggestions or queries please feel free to contact us.
All the best,
Customer Success Team
I absolutely love Sky Pilot for my digital file delivery to my customers. The improvements that Sky Pilot has made since I started using it have made my tasks of uploading files so much easier. My customers also love how they can now search their digital library. Thank you Sky Pilot for listening to our requests!!
Wow...So glad to here 🎉! And thank you for your amazing 5-star review. We are always here to listen to our merchants and we constantly strive to give merchants the best experience with our app in terms of functionality and support...Always at your service!
I decided to use this app to sell my first online digital course.
What I love about this app is:
1. Their customer service is really quick to response and very helpful
2. The reason why I picked this app was because it looked very simple and clean and is customisable with coding - although I did not need much of customisation as it is very clean and easy for the customer to use.
3. I wanted people to be able to choose if they would like to create an account and this app allows that people can choose so it won't affect the sales - and for the people who don't create an account they can always access their course through the email that was sent to them.
4. Easy to view the videos of the course on my website (which is a big plus because other apps the course was on their website not mine)
The only thing I did not like was nothing about the app but the video company they integrate with: Vimeo - I am not a big fan of Vimeo and find it a bit expensive. So I would have rather used another platform for my videos.
So for that said I highly recommend this app if you are looking into selling your own digital course online. And it is my first time writing a review that means I am super happy!
If you're selling digital products, then get this amazing app! I'm using it for several years now - it just runs, never had any problems. Simple to use and configure. Support is very friendly, helpful and effective. Certainly one of the best apps in the store.
I've been using SkyPilot for a few years now and they are great, I've never had any issues with them!
Customer service is always super helpful as well! (Thanks Sebastjan, Segmedina and Harris for all your help!)
Thank you very much for your positive feedback. We are thrilled to hear that you've been satisfied with our service and that our team, especially Sebastjan and Segmedina, have been able to assist you. We look forward to serving you for many more years to come!
All the best,
Customer Success Team
Great support, Alessandro! Using it for our bundle for physical product + online video streaming as a product set to offer greater value for our customers on the product.
What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about Alessandro and all our support team motivate us to keep giving our best. Thanks so much for trusting us and for spreading the word.
Have a lovely day,
Customer Success Team
I'm selling videos that are stored in Vimeo in a Shopify platform. Sky Pilot has been integrated very easily into my platform (with the help of my designer because I didn't understand exactly where to put the code - learner over here!). The products are getting to customers seamlessly in a very clean and professional output. Andrew has been super prompt with my multiple questions over the past month. My customers were not seeing that there was a download to accompany the video so Andrew just tweaked my account to where my pdf comes out as a button above my video! SUPER CUSTOMER SERVICE!!! Highly recommend!