Reseñas (340)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de julio de 2023

I recommend it to use.

I have a problem and they book a call with me and we fixed it.

Thank you Alessandro!

Aarón Fernández
España
7 meses usando la aplicación
Sky Pilot respondió 18 de julio de 2023

We are so glad you had a good experience with our Sky Pilot App and were able to resolve your issue quickly. We strive to provide our customers with the best possible experience and appreciate your kind words!

All the best with your business,
Customer Success Team

27 de febrero de 2024

Super excited for this! They are very responsive and have a legit digital download platform!

Island Mana Designs
Estados Unidos
16 días usando la aplicación
Sky Pilot respondió 29 de febrero de 2024

We're thrilled to hear your excitement, and thank you for your 5-star rating! We pride ourselves on being responsive and providing a comprehensive digital download platform. It's fantastic to see that reflected in your experience. We look forward to continuing to provide you with high-quality service and an efficient platform for all your digital download needs. Your feedback plays a significant role in helping us maintain the quality and effectiveness of our services.

Thanks again for taking the time to review Sky Pilot!

Best regards,
The Shop Circle team

8 de enero de 2024

Customer service is impeccable! Highly recommend- they really go beyond to help your specific need, even if it's an automation etc. that the app doesn't provide yet, they help you manually from their end.

Smutfluencer
Noruega
3 meses usando la aplicación
Sky Pilot respondió 9 de enero de 2024

Thank you so much for your positive review! We're thrilled to hear that our customer service team was able to go above and beyond to assist with your specific needs, even in the context of automation. Customer satisfaction is a priority for us, so it's fantastic to learn that this was reflected in your experience.

Please know that we're always here to help and are constantly working on upgrading our app to better cater to our customers' needs. Your high recommendation truly matters to us.

Thanks again for taking the time to leave us a review, and for supporting Sky Pilot

Best wishes,
The Shop Circle Team

22 de enero de 2024

Responsive and helpful! Great experience so far!

The Little Literary Shop
Estados Unidos
2 meses usando la aplicación
Sky Pilot respondió 24 de enero de 2024

Hello,

We're thrilled to hear that you've had such a positive experience with Sky Pilot - Digital Downloads! Your kind words about our responsiveness and service made our day.

We appreciate the time you took to give us a 5-star rating, and we are glad you're enjoying our app. Your feedback is incredibly important to us as we continue to strive for the utmost quality customer service.

Do let us know if there's anything else we can assist you with. We're here to ensure your experience continually meets your expectations.

Stay awesome,

Shop Circle Team

17 de septiembre de 2020

Day 1 of using Sky Pilot and received exceptional and fast customer service in helping me to customise my set up. Very happy so far. Everything appears to be working and looking forward to launching.

Print My Minis
Reino Unido
6 meses usando la aplicación
5 de junio de 2023

This app is very helpful. We sell digital products and it makes it possible for our customers to access their files via the Shopify store, eliminating the need for a duplicative CRM.

The best part about this APP? The service team. They are FANTASTIC. They really helped us get this store up quickly. And their manner of dealing with clients were top rate. I only hope our customer service team can operate at their level one day.

Title App
Estados Unidos
6 meses usando la aplicación
Sky Pilot respondió 9 de junio de 2023

Thanks so much for the great review of the app and your amazing words about our service team! Glad to hear that our support team went the extra mile.

Should you need any help, feel free to reach us back 😊

All the best with your business and your customer service team too!

Kind regards,
Customer Success Team

17 de mayo de 2023

Extremely fast 24/7 support! Very helpful in getting my store up and running. All of my questions are answered in a timely manner. Would reccomend!

MedSchoolBro
Canadá
6 meses usando la aplicación
Sky Pilot respondió 18 de mayo de 2023

Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best.

Should you need any help, feel free to reach us back 😊

Have a lovely day,
Customer Success Team

4 de julio de 2023

Streamlined. If I had one word to use, it is streamlined. Go through, list details, upload product, click save and forget. Shopify connects to them and I never think about it again. But when I do, they give me details about usage and customers and I have control over past products and can prevent abuse. If you are wondering should I... don't, these guys are good! I am very pleased with the product and service.

Eviction Now Consultants
Estados Unidos
6 meses usando la aplicación
Sky Pilot respondió 4 de julio de 2023

You made our day! Thank you for taking the time to leave us this amazing 5-star review. It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.

All the best with your business,
Customer Success Team

8 de febrero de 2024

Easy integration and awesome customer support

Lysandras
India
Alrededor de 1 mes usando la aplicación
Sky Pilot respondió 15 de febrero de 2024

Thanks so much for the five-star rating and for your kind words about our easy integration and customer support, we truly appreciate it. It's our main priority to provide effective solutions and support to our users and we are glad to hear that we are delivering on that promise.

We always strive to make our users' experience with the Sky Pilot - Digital Downloads as seamless as possible. Your positive feedback greatly motivates us to continue enhancing our app and providing awesome support.

If you have any more suggestions or if there's anything else we can assist you with in the future, please feel free to share.

Best Regards,
The Shop Circle team

24 de julio de 2023

SkyPilot has been fantastic! As a digital download business, we were worried about the transition of downloads from Woocommerce and WordPress to Shopify. Alessandro and the Sky Pilot team made the transition process smooth and solved many of our pain points while creating a new site. The Sky Pilot team has gone above and beyond to ensure my team understood their app's inner workings and how to use it better. I highly recommend Sky Pilot to those who want to make sure their customers get the correct download every time.

Anita Goodesign
Estados Unidos
6 meses usando la aplicación
Sky Pilot respondió 25 de julio de 2023

Thank you for your fantastic review! 🌟

We are so pleased to hear that our team was able to make your transition a smooth one and that you are getting great results with our app.
We appreciate the recommendation you've made and we always welcome feedback on how we can improve our service.

Thank you again for your kind words and we hope you continue to get great results with Sky Pilot!

All the best,
Customer Success team