Reseñas (359)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
25 de abril de 2024

Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.

Black Promo
Estados Unidos
Alrededor de 1 hora usando la aplicación
Sky Pilot respondió 29 de abril de 2024

Hi there,

We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier.

Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan.

Thank you again for taking the time to leave us a 5-star review. We truly appreciate it!

Best wishes,
The Shop Circle team

17 de mayo de 2016

Excellent customer support!
I thought I had too much intricacies on my site with what I needed to do, but support got me all squared away on day one!
Simply amazed that I am up and running so quickly. A++ would Sky Pilot again.

Steam Powered Giraffe
Estados Unidos
Alrededor de 8 horas usando la aplicación
9 de enero de 2024

Awesome Customer Service

Stack Bands
Estados Unidos
Alrededor de 5 horas usando la aplicación
Sky Pilot respondió 10 de enero de 2024

Hello there,

We're so happy to hear you found our customer service to be awesome! Your satisfaction is incredibly important to us and we take pride in our ability to provide stellar customer service. Your positive feedback really makes our day!

Your review is truly appreciated as it helps us understand what we're getting right, and gives other potential customers a glimpse of what to expect with our service.

Best wishes,
The Shop Circle Team

28 de enero de 2019

Great seamless download gateway! Fantastic support from Jeff. Highly recommended instead of SendOwl or Shopify Digital Products. I love that it doesn't redirect my customers away from my domain to download the product.

PixelTools
Estados Unidos
Alrededor de 5 horas usando la aplicación
Fecha de modificación: 1 de diciembre de 2021

Literally the BEST app in the Shopify store -- I don't say that lightly. I've used a lot of apps here but this one is the most user-friendly and well-thought app I've had the experience of using in Shopify. Your customers can see their downloads in their account and it's all so clean and user-friendly. No need to zip files anymore -- they can just download from different folders! AND the ability to add Vimeo videos -- you could use this app for Courses or just add a how-to video for installing/using your digital goods. Over the moon happy with this app and hope the team makes more just like it for other features Shopify doesn't have solutions for! OH and support is so quick and helpful -- (btw You can import previous orders too with their help!)

Avalon Cakes | Cake and Cookie Planner
Estados Unidos
Alrededor de 4 horas usando la aplicación
23 de febrero de 2024

Amazing Support! The Agent Danin was very helpful and solved my problems. Will definitely use this app and can‘t wait to grow my business with Sky Pilot :-)

Maliya
Alemania
Alrededor de 2 horas usando la aplicación
Sky Pilot respondió 25 de febrero de 2024

Thank you so much for your glowing review! We're thrilled to hear that Danin provided such exceptional support and was able to solve your problems. Your kind words certainly brighten our day.

You choosing Sky Pilot to help grow your business truly means a lot to us. It's supportive customers like you who help us continuously strive to be at our best. And we can't wait to see how your business flourishes!

Please do not hesitate to reach out if you ever need further assistance. Providing high-quality support when you need it is our commitment. We're here to support you every step of the way on your business journey!

We look forward to serving you in the future.
Once again, thank you for your support and amazing feedback.

Best regards,
The Shop Circle Team

28 de enero de 2015

Brilliant product! I previously tried 3 other app's for digital downloads, there is no comparison, this one blows the others away. Excellent value for money with useful seamless features that function beautifully. Also as other's have mentioned, it was super easy to set up and the customer service is outstanding.

StitchSoup
Canadá
Alrededor de 4 horas usando la aplicación
22 de agosto de 2023

Au top ! J'ai eu un problème de stockage qui a été réglé très rapidement avec le support technique! merci!

Kill Event
Francia
Alrededor de 3 horas usando la aplicación
Sky Pilot respondió 24 de agosto de 2023

Thank you for taking the time to provide your review for our app.

We always appreciate when our customers let us know their thoughts as it helps us improve our services. We strive to offer a positive user experience and your feedback is invaluable to us in this process.

If there's anything else we can do to make your experience better, please do not hesitate to let us know. Thank you again for your valuable input.

All the best,
Customer Success Team

12 de julio de 2023

Fantastic app and amazing customer service. Highly recommend with their team!!

In these days of minimal support, the team have set a new benchmark of service and will probably judge all other's against their high customer experience.

Trünk Moves
Estados Unidos
Alrededor de 2 horas usando la aplicación
Sky Pilot respondió 14 de julio de 2023

We are delighted that you found this level of service delivered and would like to thank you for your review!

All the best,
Customer Success Team

8 de abril de 2023

Great customer service! The app is easy to use and understand. It integrates well with the store. I was able to set it up in no time!

Gitelman & Good Publishers
Estados Unidos
Alrededor de 1 hora usando la aplicación
Sky Pilot respondió 11 de abril de 2023

Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and customer service; and also, your kind words motivate us to keep giving our best.

Should you need any help, feel free to reach us back 😊

All the best with your business,
Customer Success Team