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If I could give 10 stars, I would!
I've used quite a few Shopify apps to enhance my online store, but none have come close to the level of service and customization that this app offers. From the moment I installed it, I knew I was in for something special.
The installation process was a breeze, and the user interface is incredibly intuitive. I was able to set up my digital products in no time, making them seamlessly available on my online store. They even have 24/7 support chat which is amazing!
What truly sets this app apart is the exceptional customer support. They're not just responsive; they're proactive. I had a couple of unique challenges related to my digital products, and not only did the team respond to my queries within minutes, but they also took it upon themselves to code new features specifically to meet my needs!
Highly recommend!
Thank you so much for your glowing review! We're over the moon (and stars) with your feedback!
As for your unique challenges, we consider them the spicy salsa to our coding nachos. We relish these opportunities to grow and adapt our app to meet our users' needs. So thank you for spicing up our workday!
Thanks again for making our day with your 10-star enthusiasm!
All the best,
Customer Success Team
The best Digital Downloads App, you can download exactly the same files that you upload they do not shrink them or zip them. Really good support team, they offer really good plans recently, just test them yourself it is free.
Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.
Have a lovely day,
Customer Success Team
I recommend it to use.
I have a problem and they book a call with me and we fixed it.
Thank you Alessandro!
We are so glad you had a good experience with our Sky Pilot App and were able to resolve your issue quickly. We strive to provide our customers with the best possible experience and appreciate your kind words!
All the best with your business,
Customer Success Team
I've been using Sky Pilot for a few weeks now and I'm very happy with it. Customers no longer say that they didn't get their digital download, like they did when I used a different app. Now I don't have to do as much customer service anymore, and my store looks more professional because files are sent out in a timely manner.
We're delighted to hear that you're enjoying Sky Pilot, and seeing the benefits in your customer service experience and store professionalism. Your feedback is a testament to what we at Shop Circle strive for - to ease your workflow and uphold top-notch service for your customers. It's gratifying to know that our app plays a key role in this.
We aim to continue meeting your expectations and we appreciate your feedback, as it helps shape our efforts at Shop Circle. Many thanks for taking the time to share your positive experience with Sky Pilot.
Warm Regards,
The Shop Circle Team
Fantastic experience working with not just their app but the team at Sky Pilot. Easy to use app with great features and when I had a question and an issue several members of the team stepped in to make sure it was addressed promptly. Highly recommend their app!
Thank you so much for your terrific review!
We are thrilled to hear that your experience with the Sky Pilot app and our team has been fantastic. It’s great to know that you found our app easy to use with its beneficial features and were satisfied with our team's prompt response to your question and issue. Your recommendation highly motivates us to continue providing the best service we can.
If you ever need further assistance, please know that our support team is always available. Your feedback plays a crucial role in helping us maintain the quality of our service.
Best regards,
The Shop Circle Team
Day 1 of using Sky Pilot and received exceptional and fast customer service in helping me to customise my set up. Very happy so far. Everything appears to be working and looking forward to launching.
This app is very helpful. We sell digital products and it makes it possible for our customers to access their files via the Shopify store, eliminating the need for a duplicative CRM.
The best part about this APP? The service team. They are FANTASTIC. They really helped us get this store up quickly. And their manner of dealing with clients were top rate. I only hope our customer service team can operate at their level one day.
Thanks so much for the great review of the app and your amazing words about our service team! Glad to hear that our support team went the extra mile.
Should you need any help, feel free to reach us back 😊
All the best with your business and your customer service team too!
Kind regards,
Customer Success Team
Extremely fast 24/7 support! Very helpful in getting my store up and running. All of my questions are answered in a timely manner. Would reccomend!
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best.
Should you need any help, feel free to reach us back 😊
Have a lovely day,
Customer Success Team
Streamlined. If I had one word to use, it is streamlined. Go through, list details, upload product, click save and forget. Shopify connects to them and I never think about it again. But when I do, they give me details about usage and customers and I have control over past products and can prevent abuse. If you are wondering should I... don't, these guys are good! I am very pleased with the product and service.
You made our day! Thank you for taking the time to leave us this amazing 5-star review. It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.
All the best with your business,
Customer Success Team
SkyPilot has been fantastic! As a digital download business, we were worried about the transition of downloads from Woocommerce and WordPress to Shopify. Alessandro and the Sky Pilot team made the transition process smooth and solved many of our pain points while creating a new site. The Sky Pilot team has gone above and beyond to ensure my team understood their app's inner workings and how to use it better. I highly recommend Sky Pilot to those who want to make sure their customers get the correct download every time.
Thank you for your fantastic review! 🌟
We are so pleased to hear that our team was able to make your transition a smooth one and that you are getting great results with our app.
We appreciate the recommendation you've made and we always welcome feedback on how we can improve our service.
Thank you again for your kind words and we hope you continue to get great results with Sky Pilot!
All the best,
Customer Success team