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Sky Pilot has been great for us! The upload process is simple and seamlessly integrated with Shopify, and our fans and customers have had a great experience downloading it. Thumbs up.
I had a great experience with customer support. Sanjay was very patient and kind when I was clueless- he was able to set up what I needed on my behalf.
Hello there,
We're thrilled to hear about your wonderful experience with our customer support, and how Sanjay was able to assist you efficiently. We always strive to provide the best assistance and we’re glad to know it reflected in your experience.
Your kind words mean a lot to Sanjay and the entire team. It's always rewarding to hear that our efforts are positively impacting our users. Furthermore, it's great to see that the set-up process was resolved to your satisfaction.
We appreciate the time you took to share this 5-star review. Such feedback continually motivates us to deliver superior service.
Please don't hesitate to reach out if you need any further assistance. We're here to help!
Best wishes from the Shop Circle team.
Let me start by saying that I had not coded anything for over 15 years and back then we still only had HTML and Javascript to work with, so everything was knew all over again.
I found the Sky Pilot interface to be outstanding and easy to follow and even easier to customize!
I did have questions, which did not even have to do with Sky Pilot, but with Shopify and general web page coding. Let me say that the support that Sky Pilot gave me went above and beyond what they not only had to do, but what any company would normally do for a client!
Also, I and my partner needed a custom plan to suite our company setup and they had one we could work with at a dang good price quick!
They simply are the best!
Darryl R.
The best program we've used to deliver our downloadable content. Support has been great in getting it up and running, and making sure our needs have been met. The biggest thing is that our time spent on customer service has dramatically decreased since we switched to Sky Pilot. I highly recommend this App
i really recommend this app since this is easy to use and we can get free space for testing, thanks to the customer support name Harris btw. Thank you very much
Hi there,
We're ecstatic to hear that you're having a positive experience with Sky Pilot - Digital Downloads and that you're finding our app easy to use! It's great to know that you're making the most of our testing facilities and we're thrilled that Harris could provide the assistance you needed.
Your kind words and 5-star rating really mean a lot to us. Your feedback plays a significant role in helping us continue to improve our app and serve you better.
Thanks so much for taking the time to leave this review, and for recommending our app.
Best wishes,
Shop Circle Team
Danin was a huge help today with some features I was trying out. I love how easy this app makes it to use my digital downloads in Shopify!
Hi there,
We're elated to hear that you're having a great experience with Sky Pilot and that Danin was able to assist you! Your words are a testament to our team's effort to make our app user-friendly and efficient for managing digital downloads in Shopify.
We greatly appreciate your feedback and we'll pass your kind words onto Danin. You've made our day!
All the best,
Customer Success Team
Excellent support! Very easy to use and exactly what we needed. Would definitely highly recommend this to anybody looking to host streaming video/downloadable files on their store.
Very good App for digital downloads. Easy to use and works perfect. Customer service helped me within minutes. I highly recommend it!
Customer service is impeccable! Highly recommend- they really go beyond to help your specific need, even if it's an automation etc. that the app doesn't provide yet, they help you manually from their end.
Thank you so much for your positive review! We're thrilled to hear that our customer service team was able to go above and beyond to assist with your specific needs, even in the context of automation. Customer satisfaction is a priority for us, so it's fantastic to learn that this was reflected in your experience.
Please know that we're always here to help and are constantly working on upgrading our app to better cater to our customers' needs. Your high recommendation truly matters to us.
Thanks again for taking the time to leave us a review, and for supporting Sky Pilot
Best wishes,
The Shop Circle Team
Super !
Marche très bien et le support est hyper réctif, j ai eu un soucis une fois et ils m ont directement répondu et ont solutionné le problème sans que je n'aie rien à faire. je recommande vivement :)
Thank you for your review of our app!
We truly appreciate your feedback and are constantly striving to improve our service. We value your loyalty and will continue to do our best to deliver the best experience possible for all of our app users.
All the best,
Customer Success Team