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Great customer support! Thanks Alessandro
Hi there!
We're thrilled to hear about your positive experience with our customer support, especially with Alessandro. Your words truly highlight our team's dedication to assisting our valued customers like you.
We can't appreciate enough your generous 5-star rating. Please remember, our support team is always here to help if you need anything else.
Thanks once again for your great feedback! Your satisfaction is our top priority.
Best regards,
The Shop Circle Team
App is great and easy to use.
It uplaods the files with ease, and is hands down the best digital download app within shopify.
Dashboard is nice and you can input your brands colors and logo along with text.
It would be nice to eati the color of the brand name within the email if you have this portion enabled - not a big issue though.
Keep up the good works guys!
Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer.
Our support team is always here and ready to assist you 24/7 😊
Have a lovely day,
Customer Success Team
I am incredibly impressed that I was able to get someone right away! A live person on Google Meets who walked my through everything step by step how cool! This platform is very user friendly & beginners friendly! Great job Sky Pilot! I will give you a shout out on my Youtube channel as well :-)
We're thrilled to hear that you had such a positive experience with Sky Pilot - Digital Downloads!
It's wonderful to know that our live support via Google Meets proved beneficial and that you found our platform user-friendly and beginner-friendly. Your shoutout on your YouTube channel is immensely appreciated! This kind of support truly motivates us to continue providing exceptional service. Thanks again for your enthusiastic review, and don’t hesitate to reach out if you need any more assistance in the future.
Best regards,
The Shop Circle Team
Very easy app to learn and use. Super friendly and professional support staff. Love working with this company!
Thank you for your feedback!
We're so happy to hear that you had a great experience with our Sky Pilot App and our support staff, and we all added you to our Spotify playlists!
All the best,
Customer Success team
Thank you! Great Customer Service!
Thank you so much for your 5-star rating and for taking the time to share your positive experience with Sky Pilot! We are thrilled to know that you found our customer service to be of high caliber.
All the best,
Customer Success Team
I am new to Sky Pilot to use for customers to download my embroidery files. The set-up has been VERY user friendly! I had a question about Customer Account Integration and was able to reach customer service on a weekend. Allesandro was so informative and was to help right away. Excellent customer service and fabulous app that I am thrilled to add to my website! For sure recommend adding this app for any digital files for download.
Thank you so much for the kind words about our app and our support team, specially about Alessandro!! We really appreciate your valuable feedback and we wish you all the best with your sales.
Don't hesitate to reach out if we can be of help in anyway.
Have a nice day,
Customer Success Team
I found an app with unlimited storage, orders, and downloads for only $9.99/mo compared to the $125/mo that this app costs and even that doesn't include unlimited plan. Otherwise, it's a good app. Just too expensive compared to others.
Hi There,
I am sorry you are not content with our pricing model, therefore someone from our team will contact you soon by chat to explore options.
We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance.
Have a lovely day,
Customer Success Team
Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.
Hi there,
We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier.
Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan.
Thank you again for taking the time to leave us a 5-star review. We truly appreciate it!
Best wishes,
The Shop Circle team
Excellent customer support!
I thought I had too much intricacies on my site with what I needed to do, but support got me all squared away on day one!
Simply amazed that I am up and running so quickly. A++ would Sky Pilot again.
Awesome Customer Service
Hello there,
We're so happy to hear you found our customer service to be awesome! Your satisfaction is incredibly important to us and we take pride in our ability to provide stellar customer service. Your positive feedback really makes our day!
Your review is truly appreciated as it helps us understand what we're getting right, and gives other potential customers a glimpse of what to expect with our service.
Best wishes,
The Shop Circle Team