Omtaler (358)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
22. september 2024

good and fast support from nitresh

Sarah David & Cacao
Tyskland
3 dager bruker appen
Sky Pilot svarte 6. oktober 2024

Hello,

Thank you for taking the time to leave us a 5-star rating! We're thrilled to hear about your positive experience with our support team; Nitesh will be delighted to hear that you found the assistance good and fast!

If there's anything else you need from us in the future, feel free to reach out.

Best wishes,
The Shop Circle Team

10. oktober 2024

Great customer support, easy app to use

Rock Petal Spirit
Australia
2 dager bruker appen
Sky Pilot svarte 14. oktober 2024

Hi there,

We're really happy to hear that you're choosing Sky Pilot for your digital downloads and finding it easy to navigate. More so, we're thrilled that you had a great experience with our customer support team - we strive to ensure our users feel supported and valued, and your comment just made our day!

Stay connected and don’t hesitate to reach out if you need any further support!

Best,
The Shop Circle Team

24. juni 2024

I just started using the app, and Nitesh has been extremely helpful and prompt to support any questions I have asked. Testing out the app, and the test order and email fulfilment worked really well. Happy with the app and the service, so far.

Financial Content Hub
Australia
2 måneder bruker appen
Sky Pilot svarte 3. juli 2024

Hi there,

We're thrilled to hear that you enjoyed our customer service!

We always strive to provide detailed responses in a timely manner to support our valued customers like you, so it's heartening to see that our efforts made a positive impact on your experience with our app!

We appreciate you taking the time to leave us a 5-star rating, thank you, and if there is anything else that we can do for you, please let us know!

All the best!

14. august 2024

Nitesh was very knowledgeable and understood the task at hand. He was able to address my concern and was extremely professional.

Amazing Facepainter
USA
4 dager bruker appen
Sky Pilot svarte 19. august 2024

Hello, and thank you so much for your 5-star review!

We're thrilled to hear that our agent was able to assist you effectively and professionally, and your positive feedback truly means a lot to us!

We appreciate you taking the time to share your experience!

Remember, we are here if you need any further assistance!

Cheers!

15. november 2024

this app is brilliant

Sonder
Storbritannia
2 måneder bruker appen
22. september 2024

I found it very good, the customer service responds even on Sundays

Equistasi®
Italia
Rundt 3 timer bruker appen
Sky Pilot svarte 6. oktober 2024

Hi there,

It's music to our ears knowing that you've found our app to fit your needs!

Our team makes it a point to be available for our users even during weekends, so we're thrilled that our dedication to customer service has resonated with you; your appreciation motivates us to strengthen our commitments more!

Thank you for taking the time to share your positive experience with our app!

Best,
The Shop Circle Team

15. november 2024

Nice customer support

Unearthed Samples
Tyskland
Rundt 12 timer bruker appen
7. august 2024

I just started, and so far I'm happy; the support team is good.

AinVaresArt
Estland
Rundt 24 timer bruker appen
Sky Pilot svarte 12. august 2024

Hey there,

Thank you so much for your kind words!

We're thrilled to hear you're happy with your experience so far, and please note that our support team is always here to help!

If there is anything else that we can do for you, please let us know!

Cheers!

26. juli 2024

App, welche die Anforderungen an den Verkauf von digitalen Artikel sehr gut erfüllt. Die Verknüpfung der Dateien ist kinderleicht zu handhaben. Das Dashboard ist sehr informativ. Die Kunden haben die Möglichkeit Ihre Dateien über einen Linkbutton in einer separaten Email von Sky Pilot oder auch in direkt in der Auftragsbestätigung von Shopify zu erhalten. Ausserdem sind die Dateien auch im Kundenkonto jederzeit für den Download bereit. Leider ist die Emailvorlage von Sky Pilot nicht in verschiedenen Sprachen einzurichten. Aber mit dem Integrieren des Buttons in die Vorlage von Shopify ist das Problem gelöst. Zum Anpassen hat uns der Support von Sky Pilot schnell und kompetent geholfen. Wir können die App sehr empfehlen.

Jollyknits
Sveits
3 måneder bruker appen
Sky Pilot svarte 30. juli 2024

Hello there,

Thank you for your detailed review!

We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options!

We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration!

Your recommendation means a lot to us!

If there is anything else that we can do for you, please let us know!

All the best!

9. juli 2024

Booked a call with Nejla, he was super nice and answered all my questions. Great stuff!

Louvre
Canada
Rundt 2 måneder bruker appen
Sky Pilot svarte 15. juli 2024

Hi there,

We're so glad to hear that you had a wonderful experience with Nejla! It always makes us happy to know that our team is able to effectively answer all your queries. Your kind words mean a lot to us, and we will be sure to pass along your compliments!

Stay in touch and let us know if ever we can be of further assistance! Your feedback is very important to us!

Cheers!