Recensies (359)
Verfijnen
-
Op beoordeling
I am new to Sky Pilot to use for customers to download my embroidery files. The set-up has been VERY user friendly! I had a question about Customer Account Integration and was able to reach customer service on a weekend. Allesandro was so informative and was to help right away. Excellent customer service and fabulous app that I am thrilled to add to my website! For sure recommend adding this app for any digital files for download.
Thank you so much for the kind words about our app and our support team, specially about Alessandro!! We really appreciate your valuable feedback and we wish you all the best with your sales.
Don't hesitate to reach out if we can be of help in anyway.
Have a nice day,
Customer Success Team
Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.
Hi there,
We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier.
Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan.
Thank you again for taking the time to leave us a 5-star review. We truly appreciate it!
Best wishes,
The Shop Circle team
Excellent customer support!
I thought I had too much intricacies on my site with what I needed to do, but support got me all squared away on day one!
Simply amazed that I am up and running so quickly. A++ would Sky Pilot again.
Awesome Customer Service
Hello there,
We're so happy to hear you found our customer service to be awesome! Your satisfaction is incredibly important to us and we take pride in our ability to provide stellar customer service. Your positive feedback really makes our day!
Your review is truly appreciated as it helps us understand what we're getting right, and gives other potential customers a glimpse of what to expect with our service.
Best wishes,
The Shop Circle Team
Great seamless download gateway! Fantastic support from Jeff. Highly recommended instead of SendOwl or Shopify Digital Products. I love that it doesn't redirect my customers away from my domain to download the product.
Literally the BEST app in the Shopify store -- I don't say that lightly. I've used a lot of apps here but this one is the most user-friendly and well-thought app I've had the experience of using in Shopify. Your customers can see their downloads in their account and it's all so clean and user-friendly. No need to zip files anymore -- they can just download from different folders! AND the ability to add Vimeo videos -- you could use this app for Courses or just add a how-to video for installing/using your digital goods. Over the moon happy with this app and hope the team makes more just like it for other features Shopify doesn't have solutions for! OH and support is so quick and helpful -- (btw You can import previous orders too with their help!)
Amazing Support! The Agent Danin was very helpful and solved my problems. Will definitely use this app and can‘t wait to grow my business with Sky Pilot :-)
Thank you so much for your glowing review! We're thrilled to hear that Danin provided such exceptional support and was able to solve your problems. Your kind words certainly brighten our day.
You choosing Sky Pilot to help grow your business truly means a lot to us. It's supportive customers like you who help us continuously strive to be at our best. And we can't wait to see how your business flourishes!
Please do not hesitate to reach out if you ever need further assistance. Providing high-quality support when you need it is our commitment. We're here to support you every step of the way on your business journey!
We look forward to serving you in the future.
Once again, thank you for your support and amazing feedback.
Best regards,
The Shop Circle Team
Brilliant product! I previously tried 3 other app's for digital downloads, there is no comparison, this one blows the others away. Excellent value for money with useful seamless features that function beautifully. Also as other's have mentioned, it was super easy to set up and the customer service is outstanding.
Au top ! J'ai eu un problème de stockage qui a été réglé très rapidement avec le support technique! merci!
Thank you for taking the time to provide your review for our app.
We always appreciate when our customers let us know their thoughts as it helps us improve our services. We strive to offer a positive user experience and your feedback is invaluable to us in this process.
If there's anything else we can do to make your experience better, please do not hesitate to let us know. Thank you again for your valuable input.
All the best,
Customer Success Team
Fantastic app and amazing customer service. Highly recommend with their team!!
In these days of minimal support, the team have set a new benchmark of service and will probably judge all other's against their high customer experience.
We are delighted that you found this level of service delivered and would like to thank you for your review!
All the best,
Customer Success Team