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Absolutely happy with this app. It's straight-forward and works perfectly. The support is great as well. Thanks guys!
Thank you so much for your review!
We're thrilled you have enjoyed using our app. We strive to continue to provide a great experience for all our users and appreciate your feedback. If you have any additional thoughts, please reach out to our team. Thank you!
All the best,
Customer Success Team
Applicazione davvero molto intuitiva e completa. Semplice, facile da configurare ed assistenza con operatore italiano. Grazie ad Alessandro che mi ha fornito le informazioni che volevo. Consiglio TOP!
We can’t thank you enough for the kind words! It always warms our hearts to hear that you've found our app very helpful and about your great experience with our support team, especially with Alessandro 😊
Have a lovely day,
Customer Success Team
Fantastic functions if you want to sell digital products and create the best user experience with customer accounts, and videos/e-books directly on the store.
Very good support aswell, helpful and will definitely guide you through any inconvenience or question.
Totally recommend.
Thank you so much for your wonderful feedback and the perfect rating! We're thrilled to hear that you're finding our Sky Pilot app useful for selling your digital products and that it's enhancing your customers' experience.
All the best,
Customer Success Team
Totall first class app supporting uploading and delivery of digital files. We have been selling excel spreadsheets for many years and we know a good platform when we see it. This is excellent.
www.business-spreadsheets.net
Skypilot is reliable which is the number one most important thing.
It's pretty easy to use on the whole
I would love to see some more features though, especially around download data and usage statistics. I would like to see download counts per file and unique user download counts per file. That way we would be able to see which file format is most popular with our customers for products that deliver files in multiple formats under one product.
Thank you for your amazing feedback!
Have you checked usage page, under settings? That page shows some of the stats you are looking for. If you have further feedback, please reach out in the live chat, we will be more than happy to listen and implement new features!
All the best,
Customer Success Team
SkyPilot solves a huge problem for creators of content that wish to protect their Intellectual Property in a simple, secure, safe an effective way. Every feature I needed to accomplish this is in there. I can limit access to streaming only (no downloads) which eliminates the need for DRM protection of downloaded files - without DRM I feel files are just to easy for people to copy. I get flagged if too many IP Addresses are used to access content - further discouraging sharing. And just as important, Andrew was extremely helpful when I had some trouble, and went over and above with immediate tech support.
Gran servicio, Adna aclaró todas mis dudas, el compartir las url fue de gran ayuda para mi.
Gracias por tu comentario de 5 estrellas.
Nos alegra saber que nuestro servicio y la asistencia de Adna han sido útiles para ti, especialmente la opción de compartir las URL. Valoramos tus palabras positivas y tu satisfacción es nuestra prioridad. Si tienes alguna pregunta adicional o si hay alguna otra forma en que podamos ayudarte, no dudes en decírnoslo. Tu retroalimentación y experiencia son vitales para nosotros.
Saludos,
El equipo de Shop Circle
Had a video call with Alessandro today over in Italy. He was INCREDIBLE. Walked me through how to use it with a screen share. Gave me great support that does not always exist. I was also informed they have many other apps and you can get bundle deals by using them. I will be working with them long-term.
Wow! We are so glad to hear that Alessandro provided you with an excellent experience. We strive to give our customers the best level of support they need and it is wonderful to hear that our team goes above and beyond. We are glad that you are considering working with us long-term and please feel free to reach out if you need any help in the future. Thank you for the 5-star review!
All the best,
Customer Success Team
Sky Pilot is easily the best solution for digital downloads out there. We migrated from another app and Alessandro and his team went above and beyond when it came to supporting us through this migration and making sure that we made the transition without any issues. I can't recommend them enough!
Hello,
We're thrilled to hear that Sky Pilot has been the best solution for your digital downloads! Migrations can be a challenging time, and we're more than happy to hear that Alessandro and our team were able to provide the support to make yours smooth. Thank you for your kind words and high rating. Your continued support and recommendation mean a lot to us.
Remember, we're always just a message away if you need further support or guidance in the future. Your feedback always helps us evolve and serve you better.
Best Regards,
Shop Circle Team
I've been using Sky Pilot to host my digital courses with pdfs and videos. It was very easy to set up, displays organized and user-freindly for a great customer experience. The few questions I did have were addressed quickly and solved efficiently by their support team. I highly recommend this app for growing your digital business!
Hello,
Thank you for the beautiful words and the 5-star rating! We're pleased to hear that our app has been useful for hosting your digital courses and that the app setup and interface were easy and organized for you!
Additionally, thank you for the recommendation and for being an active part of our community; your feedback helps us to continue to better serve you and our other customers!
Best regards,
The Shop Circle Team