Avaliações (358)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
27 de setembro de 2023

I have been using the Skypilot app for quite some time now, and I can confidently say that it has been an outstanding experience. What truly sets this app apart is its exceptional customer service, which consistently goes above and beyond to assist users.

Beyond its top-notch customer service, the Skypilot app itself is simple to use. Its user interface is intuitive and user-friendly, making it easy for even non-tech-savvy individuals to navigate effortlessly. The app's design is clean and aesthetically pleasing, making for a pleasant user experience. Navigating through the various features and functions is a breeze. You'll find the app's layout and organization logical and straightforward. I highly recommend it to anyone seeking a reliable and efficient app with outstanding customer support that will make delivering digital files a breeze!

The Legal Paige
Estados Unidos
Quase 2 anos usando o app
Sky Pilot deixou uma resposta 2 de outubro de 2023

Thank you for taking the time to review our app! We appreciate your feedback and being a valuable loyal customer for 2 years! Let us know if there is anything we can do to make your experience more optimal!

All the best,
Customer Success Team

16 de abril de 2016

Great app and excellent service, we couldn't be more satisfied. Highly recommended.

Pixellogo
Canadá
Mais de 1 ano usando o app
18 de janeiro de 2022

I sell digital content, designs to load onto electronic sewing machines. My customers have been asking if they can download designs they purchased previously. I installed Sky Pilot for this purpose. It is SO easy to use and it does exactly what I want it to DO. In addition, the support group has been so incredibly responsive. (I didn't need much support, the app is so easy to use, but when I did need it... the support was perfect.)
I was so happy to find that in addition to my original goal with Sky Pilot, I found that I could use the Sky Pilot Video Integration to make my tutorials easily available to customers.
What a score.
This is absolutely the best app I have used with Shopify.
Thank you to everyone at Sky Pilot.

Bullard Designs
Estados Unidos
Mais de 1 ano usando o app
28 de agosto de 2015

The best download app we have ever tried (and we've tried a lot of them). Sky Pilot has all the features we have ever needed (bulk uploading, the ability to apply the same download to multiple product variants, the ability to send new updated downloads to customers and notify them, etc.). We highly recommend.

Joyfulnoiserecordings
Estados Unidos
Mais de 1 ano usando o app
Data de edição: 1 de agosto de 2018

Outstanding customer service! Sometimes its hard to find excellent customer service AFTER you have purchased a product. But Andrew was very helpful and responsive anytime I needed help setting up or customizing SkyPilot with our theme. Your help and support is very much appreciated and I would definitely recommend this product.

***UPDATE: I had to write another review. Several months after having purchased the app, the customer service is still outstanding! Andrew is very responsive and always happy to help. And the Sky Pilot app is excellent. Its easy to use, easy to set up and it does exactly what it says. 5 Stars across the board.

Gaugegirltraining
Estados Unidos
Mais de 1 ano usando o app
22 de novembro de 2023

I have been using this app for over a year now and it has been a life saver for us. It has made the distribution of our digital product extremely simply at an affordable cost.

The team at Sky Pilot are great, they respond very quickly and are more than willing to assist with any request you may have. I can see myself continuing to use this app for a long time.

Organized Me
Austrália
Mais de 1 ano usando o app
Sky Pilot deixou uma resposta 24 de novembro de 2023

Hi there,

We're thrilled to hear your positive feedback and that Sky Pilot has been such a life saver for distributing your digital product. We truly appreciate your recognition of the ease of use we aim to provide at an affordable cost.

Your kind words about our team indeed put a smile on our faces! It's our priority to provide fast responses and provide assistance with every request. Hearing that you see yourself continuing with our app for a long time is the kind of motivation that encourages us to keep improving and providing exceptional service.

Your feedback means a lot to us, it goes a long way in helping us serve you better. Thanks again for your confidence in us!

Best,
The Shop Circle Team

22 de julho de 2021

A fantastic app, it has worked perfectly from day 1. But what has been appreciated most of all is the email support. The team at sky pilot are responsive and open to suggestions for improving the product. Even going as far as assisting with integration and customisation. Definitely an excellent choice for digital file delivery and management.

RevitHQ
Austrália
Mais de 1 ano usando o app
18 de julho de 2023

I haven't been using Sky Pilot for very long but I did have to contact the service department for more explicit instructions on how to use the platform properly so that all my digital files would reach my customers without any hitch. The service that I received was very professional, very helpful yet very friendly. This is exactly what I'm looking for when contacting a service department for help. I was 100% satisfied and very confident that the process of adding digital files to my shop would work without any problems.
Thank you very much for the excellent service.

Charlie's Diamond Painting
Canadá
Mais de 1 ano usando o app
Sky Pilot deixou uma resposta 19 de julho de 2023

We are glad to hear that we could help you in achieving the goals of your business. We strive to provide the very best experience possible to our customers, and it is wonderful to hear that we could exceed your expectations. Thank you for your kind review!

All the best,
Customer Success team

26 de maio de 2021

I am using this app to deliver digital files to my customers. The Sky Pilot staff have been very helpful. I truly appreciate their exceptional customer support!

CTK Clinical Lung Health Store
Estados Unidos
Mais de 1 ano usando o app
12 de agosto de 2023

We came to Shopify from elsewhere with a thousands of videos and digital assets in need of a new home. After kicking the tires on several apps, we found that SkyPilot met our needs. What's far more important is how the SkyPilot team worked hard to get us up and running. The ongoing support -- as demanding as we can be -- is a true constant. This is the type of company that sees their customers as a resource and not a burden. I recommend them w/o reservation.

Meg Bitton Productions
Estados Unidos
Mais de 1 ano usando o app
Sky Pilot deixou uma resposta 21 de agosto de 2023

Thank you for your review about our app! We're happy to hear that you find it useful. We strive to make our app a valuable resource for all our users and appreciate your feedback. If you have any further comments or suggestions, please don't hesitate to let us know. We hope you continue to enjoy the app!

All the best,
Customer Success Team