Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
30 mars 2023

This app - OMG it is awesome!
It is so great, and the customer service is oustanding.
Do not use any other app!

Geilsk
Danmark
14 dagar användning av appen
Corknine Development svarade 31 mars 2023

We are happy to know that our app and customer support fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review!

We are always here to help 24/7!!

Have a lovely day,

Customer Success Team

28 februari 2023

Sky pilot and the sky pilot team

First I'll talk about the team. I started messaging sky pilot for customizations in the app that suits my website, and a cooperative, lovely, smiling, professional team welcomed me.

They quickly understood my needs and started implementing them straight away. I also owe Alessandro a special thank you for all his perfect assistance and for having the time to listen, meet and implement. The team is so aligned to their business values, to assist businesses to the digital world.

As for the app itself, it is so easy to use, it has an easy interface. I couldn't have found something better than that.

Thank you so much Sky pilot. Keep it up. I would sure recommend them to anyone

عالية | دار عالية للنشر
Egypten
14 dagar användning av appen
Corknine Development svarade 28 februari 2023

Hooray!! Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our app and support team, your feedback is pure gold to us. We are always happy to hear these words of encouragement.

We're more than happy to support you in your growth. Always at your service 😊

All the best,
Customer Success Team

11 oktober 2023

If I could give 10 stars, I would!

I've used quite a few Shopify apps to enhance my online store, but none have come close to the level of service and customization that this app offers. From the moment I installed it, I knew I was in for something special.

The installation process was a breeze, and the user interface is incredibly intuitive. I was able to set up my digital products in no time, making them seamlessly available on my online store. They even have 24/7 support chat which is amazing!

What truly sets this app apart is the exceptional customer support. They're not just responsive; they're proactive. I had a couple of unique challenges related to my digital products, and not only did the team respond to my queries within minutes, but they also took it upon themselves to code new features specifically to meet my needs!

Highly recommend!

Neglefeber
Danmark
Ungefär 20 timmar användning av appen
Corknine Development svarade 12 oktober 2023

Thank you so much for your glowing review! We're over the moon (and stars) with your feedback!

As for your unique challenges, we consider them the spicy salsa to our coding nachos. We relish these opportunities to grow and adapt our app to meet our users' needs. So thank you for spicing up our workday!

Thanks again for making our day with your 10-star enthusiasm!

All the best,
Customer Success Team

5 september 2023

Sky Pilot is hands down the best app on shopify for digital downloads! WAY better than the Digital Downloads crap app. I HIGHLY recommend!

The Nurse Sam
USA
4 dagar användning av appen
Corknine Development svarade 7 september 2023

Thank you Sam for taking the time to share your feedback about our app.

We're glad that you are able to make use of the app and will continue to work hard to provide you with the best user experience. Thanks again, talk soon!

All the best,
Customer Success Team

18 september 2023

I had a great experience with the onboarding. I got a scheduled time and since my google meet didn´t work out Camilla offered me to zoom. She helped me with all of my questions and I felt very confident. I am very happy with their customer support and the easy integration with sky pilot for my new online courses .

Vanessa Leutner
Tyskland
2 dagar användning av appen
Corknine Development svarade 21 september 2023

Thank you for your kind feedback!

We're delighted to hear about your positive onboarding experience and we're thrilled that our customer support met your expectations!

Welcome aboard!

23 september 2022

Die App funktioniert wie es soll, und bei Probleme ist man bei dem Kundenservice sehr gut aufgehoben und es wird einem sehr schnell geholfen! Auch bei Vorschläge und Verbesserungen wird ganz schnell reagiert - innerhalb einer Woche wurde ein neuer Button mit "Produkt bereits erworben" implementiert! Mehr Kundensupport und -offenheit kann man nicht erwarten!

Werkplan.Schnittmanufaktur
Tyskland
10 dagar användning av appen
Corknine Development svarade 25 september 2022

Thanks a bunch for your amazing review and for choosing us!! Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Always at your service :)

Cheers 🤩,
Customer Success Team

16 november 2022

I was a total newbie, and this app was very easy to use. I had some "user error" problems early on and they were super helpful and very fast replying to me. I highly recommend Sky Pilot

Cuddle Cat Quiltworks
USA
9 dagar användning av appen
Corknine Development svarade 17 november 2022

Thank you for the great review. We’re so glad to be a part of your store's success and are happy to support you in your growth. Thanks for choosing us!

All the best,
Customer Success Team

8 februari 2023

Easy to use, customer service is amazing. Very thankful that my customers can now set up accounts and see all of their past purchases. This app pulls in past purchases, so my customers can see things they bought a year ago, even though I just got this installed. Very happy!

Kids Bible Teacher
USA
5 dagar användning av appen
Corknine Development svarade 9 februari 2023

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience. Thanks so much for trusting us and for spreading the word.

Should you need any help, feel free to reach us back 😊

Have a lovely day,
Customer Success Team

31 juli 2023

SkyPilot is very user-friendly and smart and I'm so happy that I moved from another app to this one. There are lots of great How Tos in the Help Center but above all: the Support is AMAZING. The chat team members are very reactive and helpful and I got very clear explanations on how to proceed, including a step-by-step message which was awesome. At a point, when I had made these steps and changes and got more questions ( :-D ) I got a one-to-one call with a SkyPilot specialist who helped me to go through all the things that needed to be done (or repared ^^ ). I am so happy that I changed the app I was using (I'm still busy cleaning up the mess the other one left), SkyPilot is great - go for it!!

Proforá
Tyskland
3 dagar användning av appen
Corknine Development svarade 1 augusti 2023

Thank you Isabelle so much for your kind words! We are so glad to hear that you appreciate us and our app, and remember we are always here to help you succeed

Thank you again for your review and we look forward to hearing from you

All the best,
Customer Success team

17 juni 2019

I gotta say, I am loving this app! We were using the free Digital Downloads and it was just not what we wanted - links were constantly breaking, zip files were a pain, and if someone wanted a refund there was no way to revoke their access since it was all done via e-mail. Almost half our customer service e-mails were just about links not working!

I am fairly new to the company and wanted to find a better solution and found SkyPilot - I was nervous because I am the LEAST techy person there is but it seemed pretty straight forward - and it has been! It's easy to install, easy to use, and does EXACTLY what we need it to do. It also looks so much more professional going through our site rather than an e-mail.

However, the real star of this entire product is Andrew - I must have asked him 1,000 questions before even purchasing to make sure this was right for us. He was so prompt and was able to explain everything perfectly. Once I installed I asked him a 1,000 more and he not only helped me via e-mail, but actually signed in and customized certain visual aspects the way I asked. Amazing. Hands down amazing.

We're still new to the app and just launched it a couple days ago but so far not a single bug, not a single problem. Wish all our apps were like this!!

BirdTricks
USA
4 dagar användning av appen