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good and fast support from nitresh
Hello,
Thank you for taking the time to leave us a 5-star rating! We're thrilled to hear about your positive experience with our support team; Nitesh will be delighted to hear that you found the assistance good and fast!
If there's anything else you need from us in the future, feel free to reach out.
Best wishes,
The Shop Circle Team
Great customer support, easy app to use
Hi there,
We're really happy to hear that you're choosing Sky Pilot for your digital downloads and finding it easy to navigate. More so, we're thrilled that you had a great experience with our customer support team - we strive to ensure our users feel supported and valued, and your comment just made our day!
Stay connected and don’t hesitate to reach out if you need any further support!
Best,
The Shop Circle Team
I just started using the app, and Nitesh has been extremely helpful and prompt to support any questions I have asked. Testing out the app, and the test order and email fulfilment worked really well. Happy with the app and the service, so far.
Hi there,
We're thrilled to hear that you enjoyed our customer service!
We always strive to provide detailed responses in a timely manner to support our valued customers like you, so it's heartening to see that our efforts made a positive impact on your experience with our app!
We appreciate you taking the time to leave us a 5-star rating, thank you, and if there is anything else that we can do for you, please let us know!
All the best!
Nitesh was very knowledgeable and understood the task at hand. He was able to address my concern and was extremely professional.
Hello, and thank you so much for your 5-star review!
We're thrilled to hear that our agent was able to assist you effectively and professionally, and your positive feedback truly means a lot to us!
We appreciate you taking the time to share your experience!
Remember, we are here if you need any further assistance!
Cheers!
this app is brilliant
I found it very good, the customer service responds even on Sundays
Hi there,
It's music to our ears knowing that you've found our app to fit your needs!
Our team makes it a point to be available for our users even during weekends, so we're thrilled that our dedication to customer service has resonated with you; your appreciation motivates us to strengthen our commitments more!
Thank you for taking the time to share your positive experience with our app!
Best,
The Shop Circle Team
Nice customer support
I just started, and so far I'm happy; the support team is good.
Hey there,
Thank you so much for your kind words!
We're thrilled to hear you're happy with your experience so far, and please note that our support team is always here to help!
If there is anything else that we can do for you, please let us know!
Cheers!
App, welche die Anforderungen an den Verkauf von digitalen Artikel sehr gut erfüllt. Die Verknüpfung der Dateien ist kinderleicht zu handhaben. Das Dashboard ist sehr informativ. Die Kunden haben die Möglichkeit Ihre Dateien über einen Linkbutton in einer separaten Email von Sky Pilot oder auch in direkt in der Auftragsbestätigung von Shopify zu erhalten. Ausserdem sind die Dateien auch im Kundenkonto jederzeit für den Download bereit. Leider ist die Emailvorlage von Sky Pilot nicht in verschiedenen Sprachen einzurichten. Aber mit dem Integrieren des Buttons in die Vorlage von Shopify ist das Problem gelöst. Zum Anpassen hat uns der Support von Sky Pilot schnell und kompetent geholfen. Wir können die App sehr empfehlen.
Hello there,
Thank you for your detailed review!
We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options!
We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration!
Your recommendation means a lot to us!
If there is anything else that we can do for you, please let us know!
All the best!
Booked a call with Nejla, he was super nice and answered all my questions. Great stuff!
Hi there,
We're so glad to hear that you had a wonderful experience with Nejla! It always makes us happy to know that our team is able to effectively answer all your queries. Your kind words mean a lot to us, and we will be sure to pass along your compliments!
Stay in touch and let us know if ever we can be of further assistance! Your feedback is very important to us!
Cheers!