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Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links.
Good customer service, has helped me iron out small graphical issues quickly.
Hi there,
We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links.
Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day.
We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better.
Kind regards,
The Shop Circle team
Very happy with Sky Pilot. We've been using Sky Pilot for several years now. They are reliable and affordable. We've also been very impressed with their customer service.
Hello,
We're thrilled to hear that you're happy with Sky Pilot! Your ongoing trust in our service over the past few years is incredibly appreciated. Your positive comments about reliability, affordability, and particularly our customer service, give our team a great boost.
We aim at providing the best services to our valued users, and it’s always amazing to know we’re hitting that mark.
Thank you for taking the time to shower us with such a glowing review. It means a lot to us. And remember, your feedback contributes significantly to our continuing mission of improving our service.
Best wishes,
The Shop Circle Team.
This app has been amazing for us, we've been using it close to 2 years and we've barely had any issues (we had plenty of them with other digital download apps we used before).
The customer support is great as well, they're FAST and thoroughly helpful.
Thank you so much for your glowing review! We're thrilled to hear that Sky Pilot has been an amazing solution for your digital download needs for close to 2 years. It means a lot to us that you've found it reliable and effective, and your kind words about our customer support team are greatly appreciated.
It's our top priority to provide effective, efficient, and helpful service, so it's wonderful to hear that this has been your experience. Remember, if you ever need any assistance, we're just a click away. Your positive experience motivates us to continue offering the best service we can. Thank you once again for choosing Sky Pilot.
Best Regards,
The Shop Circle Team.
Awesome support, answer very quickly and thoroughly. Lots of easy integrations to get set up with a download button.
Hi there!
Thank you so much for your 5-star review! We're thrilled that you found our support to be awesome and responsive. Your positive words about our quick response times and easy integrations make all our efforts worthwhile!
Should you need anything else, do not hesitate to reach out at any point!
Thank you!
I've been using Sky Pilot for a few weeks now and I'm very happy with it. Customers no longer say that they didn't get their digital download, like they did when I used a different app. Now I don't have to do as much customer service anymore, and my store looks more professional because files are sent out in a timely manner.
We're delighted to hear that you're enjoying Sky Pilot, and seeing the benefits in your customer service experience and store professionalism. Your feedback is a testament to what we at Shop Circle strive for - to ease your workflow and uphold top-notch service for your customers. It's gratifying to know that our app plays a key role in this.
We aim to continue meeting your expectations and we appreciate your feedback, as it helps shape our efforts at Shop Circle. Many thanks for taking the time to share your positive experience with Sky Pilot.
Warm Regards,
The Shop Circle Team
I love the app. It connects my customers with ease to the digital planner i have created. Would definitely recommend!
Hey there!
Firstly, we want extend our heartfelt gratitude for taking the time to share your experience with our app. Your feedback means the world to us! We're thrilled to hear that you're enjoying the app and finding it beneficial for connecting your customers to your digital planner. Your endorsement is incredibly valuable to us and we genuinely appreciate your support!
We noticed you left us a 4-star review, and while we're thrilled with the positive feedback, we also want to ensure that your experience exceeds expectations. If there's anything specific that you think would make your experience even better or if you've encountered any challenges that we can assist with, please don't hesitate to let us know. Our team is always here to help and committed to ensuring your satisfaction.
Your insights are incredibly valuable to us as we strive to continuously improve our app and provide the best possible experience for our users. Your perspective could greatly assist us in refining our services further.
Once again, thank you for choosing our app and for your kind words in your review. We look forward to hearing from you and hope to earn that extra star from your review!
Warm regards!
Great customer service. I ran into a few bumps and used their chat feature. Tarik was so helpful and walked me through troubleshooting to find a solution.
Hello,
We're so pleased to hear that you had a positive experience with our customer service and that Tarik was able to assist you. We strive to provide exceptional support and it's wonderful to hear that we hit the mark here. We truly thank you for your 5-star rating and for taking the time to share your experience.
Understanding that customer service is a key part of your user experience only motivates us to continue our efforts in providing exemplary support for our users. Remember, we're always here to offer help whenever you need it.
Thanks once more for choosing Sky Pilot - Digital Downloads. Your feedback is deeply appreciated!
Best regards,
The Shop Circle Team
The product works very well and has everything I need. The support team is the main reason I will be staying. 5/5!
Thank you so much for your fantastic review! We're extremely pleased to hear that you find our product useful and it meets all your needs. The fact that our support team has had such a positive impact on your experience really makes our day.
We're committed to providing top-notch service and support to all our customers, and we're delighted to know that we'll be continuing our journey together. Your positive words motivate us to strive for excellence and do our best every day.
Remember, we're here for any further needs or questions you may have. Your feedback helps us continue to provide the quality service that you and all our customers deserve.
Best regards,
The Shop Circle Team
Excellent app with impeccable customer support. I noticed a glitch due to a post-purchase upsell and the support team was absolutely amazing in getting it fixed super promptly and staying in communication with me about it the entire time. If you need a download manager, I can't recommend SkyPilot enough!
Hi there,
Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you're pleased with the Sky Pilot app and the level of customer support we provide.
Your positive words about our customer support team truly highlight the dedication and commitment they bring in ensuring our customers are satisfied. We are incredibly glad to know that you've had a great experience with us, and we really appreciate your high recommendation of SkyPilot.
We value such feedback and it helps us greatly to continue enhancing our services and app features. If you ever need any further assistance, please don't hesitate to connect with our support team. We're always here to help.
Best wishes,
The Shop Circle Team
Well, Sky Pilot is exactly what i needed for a special kind of products. Didn't know it before and asked the Support-Team who gives a quick response with simple informations. The automation is fast done and works properly. We sell E-Books and want it to fully pre-paid before send a download-link. No problem for this app. Thanks to let things be easier for the seller. Clients can find the order in their login too and click the file again. Nice gadget!
Hi there,
We're so glad to hear that Sky Pilot has met all your needs! It's fantastic to know that our app has made selling E-books and sharing download links a simpler process for you. Your satisfaction is our utmost priority.
We're also thrilled to hear that the fast response and simple information from our support team aided in your smooth experience.
Thank you for sharing your positive experience. You've given us reason to celebrate. Your feedback underscores the importance and value of providing secure, easy-to-use digital downloads for our clients.
Best wishes,
The Shop Circle Team