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App, welche die Anforderungen an den Verkauf von digitalen Artikel sehr gut erfüllt. Die Verknüpfung der Dateien ist kinderleicht zu handhaben. Das Dashboard ist sehr informativ. Die Kunden haben die Möglichkeit Ihre Dateien über einen Linkbutton in einer separaten Email von Sky Pilot oder auch in direkt in der Auftragsbestätigung von Shopify zu erhalten. Ausserdem sind die Dateien auch im Kundenkonto jederzeit für den Download bereit. Leider ist die Emailvorlage von Sky Pilot nicht in verschiedenen Sprachen einzurichten. Aber mit dem Integrieren des Buttons in die Vorlage von Shopify ist das Problem gelöst. Zum Anpassen hat uns der Support von Sky Pilot schnell und kompetent geholfen. Wir können die App sehr empfehlen.
Hello there,
Thank you for your detailed review!
We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options!
We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration!
Your recommendation means a lot to us!
If there is anything else that we can do for you, please let us know!
All the best!
It's very simple to use, with no complicated steps. It's also very fast to download the digital products. I am very satisfied.
Hello,
Thank you so much for the 5-star review! We always aim to provide the best possible experience for our users, and it's wonderful to know that we achieved that with you!
Your feedback plays a significant role in our ongoing effort to improve our app, and please, if you need anything, do not hesitate to reach out again!
Cheers!
Nitesh was very knowledgeable and understood the task at hand. He was able to address my concern and was extremely professional.
Hello, and thank you so much for your 5-star review!
We're thrilled to hear that our agent was able to assist you effectively and professionally, and your positive feedback truly means a lot to us!
We appreciate you taking the time to share your experience!
Remember, we are here if you need any further assistance!
Cheers!
Nitesh was great to work with!
Hey there,
Thank you for the wonderful 5-star rating! We're thrilled to hear about your positive experience with Nitesh! We pride ourselves on the dedication and hard work of our team and it's fantastic to see that reflected in your user experience!
Should you need anything else in the future, do not hesitate to reach out!
Cheers!
Great app and support!
Hi,
We're thrilled to hear that you're finding our app useful and that our support team could provide the service you needed! It's always a pleasure to receive such positive feedback since your happiness and satisfaction are our priority!
Please do not hesitate to reach out again if you require any further support or have any suggestions or questions. Your feedback plays a vital role in helping us improve and evolve our product!
Thanks again!
Awesome support, answer very quickly and thoroughly. Lots of easy integrations to get set up with a download button.
Hi there!
Thank you so much for your 5-star review! We're thrilled that you found our support to be awesome and responsive. Your positive words about our quick response times and easy integrations make all our efforts worthwhile!
Should you need anything else, do not hesitate to reach out at any point!
Thank you!
Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links.
Good customer service, has helped me iron out small graphical issues quickly.
Hi there,
We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links.
Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day.
We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better.
Kind regards,
The Shop Circle team
I just started, and so far I'm happy; the support team is good.
Hey there,
Thank you so much for your kind words!
We're thrilled to hear you're happy with your experience so far, and please note that our support team is always here to help!
If there is anything else that we can do for you, please let us know!
Cheers!
The product works very well and has everything I need. The support team is the main reason I will be staying. 5/5!
Thank you so much for your fantastic review! We're extremely pleased to hear that you find our product useful and it meets all your needs. The fact that our support team has had such a positive impact on your experience really makes our day.
We're committed to providing top-notch service and support to all our customers, and we're delighted to know that we'll be continuing our journey together. Your positive words motivate us to strive for excellence and do our best every day.
Remember, we're here for any further needs or questions you may have. Your feedback helps us continue to provide the quality service that you and all our customers deserve.
Best regards,
The Shop Circle Team
I had a great experience with customer support. Sanjay was very patient and kind when I was clueless- he was able to set up what I needed on my behalf.
Hello there,
We're thrilled to hear about your wonderful experience with our customer support, and how Sanjay was able to assist you efficiently. We always strive to provide the best assistance and we’re glad to know it reflected in your experience.
Your kind words mean a lot to Sanjay and the entire team. It's always rewarding to hear that our efforts are positively impacting our users. Furthermore, it's great to see that the set-up process was resolved to your satisfaction.
We appreciate the time you took to share this 5-star review. Such feedback continually motivates us to deliver superior service.
Please don't hesitate to reach out if you need any further assistance. We're here to help!
Best wishes from the Shop Circle team.