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7 เมษายน 2022

I use this app for managing and storing digital downloads. The new update is great. It now even allows you to find orphaned products that have no files attached to them. No more embarrassing messages to or from customers about not being able to access files that you "swore" you uploaded. Since we all make mistakes this feature alone is a life saver. The integration into shopify is also amazing. Thank You Sky Pilot Team!

Tattoodesigns
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มากกว่า 5 ปี ในการใช้แอป
Sky Pilot ตอบแล้ว 11 เมษายน 2022

Thank you for such an amazing review! We are working hard on improving our app even more and more!! Any other requests you may have, do not hesitate to reach out. We will be happy to help! cheers🤩

8 มกราคม 2018

Sky Pilot has been one of those apps that is easy to take for granted - its always reliable, intuitive to use - I forget its not built right into Shopify. We've never had a problem delivering files.

Recently, we skyrocketed our sales volume - and Sky Pilot is a tool that keeps everything running smoothly for us. As I could have expected from this wonderful app, there were 0 struggles or issues that arose from the higher volume.

Then I got an email - straight from Andrew himself. I hadn't considered that more volume = wayyyyy more use. He took the time out of his life to contact me and let me know that there was a (much) more cost efficient plan for my usage. Who does that? Blown away - Andrew and his team have set the bar prettttty high for service. Other apps, are you listening?

Thanks again for this great, reliable digital download deployer - we use it every day.

Buti
สหรัฐอเมริกา
มากกว่า 5 ปี ในการใช้แอป
17 ตุลาคม 2017

Amazing App that was just what I was looking for! Great customer service, easy install and my customers from my previous digital download provider didn't lose their download links because Sky Pilot was able to import their purchase data and supply new links to their download right in their customer account. Very happy with this app!

Lil Luxe Collection
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เกือบ 5 ปี ในการใช้แอป
27 พฤศจิกายน 2013

Fast and easy - we sell on line tutorials and this allows our customers to manage this 100% themselves. It has worked perfectly.

Unkamen Supplies
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มากกว่า 4 ปี ในการใช้แอป
แก้ไขเมื่อ 8 เมษายน 2023

We installed this app to deliver our digital products -- ebooks, echarts, eposters -- to customers of our music education shop (www.roedyblack.com). We were looking for a fast, seamless, trouble-free digital product delivery solution. We have been using Sky Pilot for a couple of months now, and our customers have downloaded thousands of files. Sky Pilot has more than lived up to our requirements and high expectations. The few times we have had questions, Sky Pilot support has always been prompt and thorough. Based on our experience, we strongly recommend this app.

We've used Sky Pilot for 4.5 years now, and it continues to provide first-rate download service and first-rate customer service. So we'll continuing using the service.

Roedy Black
แคนาดา
มากกว่า 4 ปี ในการใช้แอป
5 ตุลาคม 2022

I can not say enough GOOD about this app! I was having an issue and went to the chat section, within mins the tech explained exactly what I needed to do in order to free up more space! Fixed the issue immediately I recommend this for anyone who uses digital downloads.. 100% satisfied Linda

Designs By Silo Kreations
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มากกว่า 4 ปี ในการใช้แอป
Sky Pilot ตอบแล้ว 5 ตุลาคม 2022

It always warms our hearts to hear that you've found Sky Pilot very helpful and about your great experience with our support team.😍 Thanks so much for trusting us and for spreading the word.

All the best,
Customer Success Team

แก้ไขเมื่อ 2 กันยายน 2019

Such a great app, easy to setup and use, and the customer service is amazing. Super helpful and prompt. I wouldn't use anything else for my digi shoppe.

Ephemeras Vintage Garden
แคนาดา
มากกว่า 4 ปี ในการใช้แอป
15 มีนาคม 2014

We are new to Sky Pilot and have been very impressed by their customer service, particularly since we are very new to Shopify. Thanks again!

SellingEnergy.com
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มากกว่า 4 ปี ในการใช้แอป
15 พฤศจิกายน 2023

Been using this app for a while now to deliver digital products to customer accounts and it works well for that. I wanted to use SkyPilot with another app but was getting hung up on some technical details so I reached out to support, who put me in contact with the manager, Alessandro. He reached out to the developer of the other app, explained the issue we were having with getting the apps to work together, and looped me in so all three of us could communicate easily. Alessandro exceeded expectations and was very knowledgeable, professional and friendly!

USA
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ประมาณ 4 ปี ในการใช้แอป
Sky Pilot ตอบแล้ว 17 พฤศจิกายน 2023

Hello,
We're thrilled to know that Sky Pilot has been effective in delivering digital products for you. It's great to know that our app is making a real difference to your experience!

Your feedback about Alessandro is greatly appreciated. We believe that good customer support should be fast, friendly, and above all, solve your problems. We're glad to hear our team was able to assist you in integrating our app with another one, and that our support was knowledgeable, professional, and friendly.

Thank you once again for taking the time to share your positive experience with us. Your feedback is important for us to continue to improve and provide the best service to our users.

Best regards,
The Shop Circle Team

แก้ไขเมื่อ 18 สิงหาคม 2015

Skypilot is incredible. Does exactly why I need it to do for my online training series. And the customer support kicks ass. Andrew the founder was incredibly generous with his time and patient as he walked me through the set up and integration for my store. 5 stars for Andrew. An app is only as good as its customer support. He's the man. Bottom line, Skypilot is brilliant, well designed, simple to use, highly secure and it'll make u money if you are Selling content. Thx Andrew!

Cherries

Cherries Concealed Carry Apparel
สหรัฐอเมริกา
มากกว่า 4 ปี ในการใช้แอป