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The app works well for us so far, and has all the features we have had a need for. I mostly decided to leave a review to say how helpful their customer service has been. I have reached out three times and all three times they were wuick to respond, polite and very helpful. Would reccommend.
Hello,
We're thrilled to know that our app is serving you well and meeting your needs!
Thank you for appreciating our features! Our customer service team will be absolutely delighted to hear your positive comments, and it's great to know that we've succeeded in providing quick, polite, and effective assistance each time you reached out!
Should you need further assistance, we're just a message away!
Thanks again!
Cheers!
Great APP. Perfect. I’m using it to send txt file and it works as should be. I recommend it.
Hi there,
Thank you for your fantastic review and the full 5-star rating; we're thrilled to know that our app is serving you well!
We sincerely appreciate your feedback and welcome any further suggestions, which can assist us in maintaining excellence and improving our services!
Best,
The Shop Circle Team
Amazing support
Great customer service! 5 stars
I'm very impressed with Sky Pilot and their level of support! I'm still developing my first-ever shop and it's not even live. Yet they responded to my questions and went above and beyond. Other shop owners in my same field had recommended Sky Pilot, and now I know why.
Hey there,
We're thrilled to hear that you're impressed with our app and our support team! It's great to hear that we've been able to assist you during the early stages of your shop's development, and we're also glad to know that Sky Pilot was a recommended choice by other shop owners in your field!
This feedback is immensely appreciated and helps ensure a high standard of service!
If you have any other questions or need further assistance as you continue to develop your shop, don't hesitate to reach out!
Thank you again for the kind words and the 5-star review!
Cheers!
I have tried other digital download apps and this is by far the best you can get for free. Danko helped me with configuring the download button on the thank you page and was prompt in doing so. If ever I encounter problems in the future I know their CS will respond fast which is great! :)
Hi,
We're so thrilled to hear that our app stands out among other apps you've tried! Our commitment is to provide great services with a considerable cost, and your thoughts validate our efforts!
If you ever have questions or issues in the future, rest assured that our customer support will be there to resolve them quickly!
Best regards,
The Shop Circle Team
After trying a couple different options on Shopify, Sky Pilot is definitely the best downloads app for my business. Nitesh helped set up my digital library exactly how I wanted it and he was great at explaining parts I didn’t understand. I give five stars for customer service (quick and knowledgeable) and five stars for Sky Pilot having the features I need.
Hello,
Thank you so much for your 5-star rating and your wonderful comments about our app and our customer service!
We are thrilled to learn that you deem Sky Pilot as the best downloads app for your business and that our team was able to assist you satisfactorily and efficiently! Your comments highly encourage us to continue to deliver high-quality service!
Please don't hesitate to reach out to our team if you require further assistance!
Thanks again!
Regards,
The Shop Circle Team
Good.
Hello there,
Thank you for leaving us a 5-star rating! Your positive feedback means a lot to us; we are continuously working on improving our user experience, and it's reassuring to know that you enjoy our app.
If there's anything more you'd like to share about your experience, or any suggestions you have on how we can make your experience even better, please don't hesitate to let us know!
Best,
The Shop Circle Team
Everything good
Hi there,
We're thrilled to hear that everything is going well with Sky Pilot! Your positive feedback means a lot to us; it's great to know we're hitting the mark and meeting our customers' needs!
Should you have any suggestions or need any assistance in the future, please don't hesitate to reach out!
Warm regards,
The Shop Circle Team
Intuitive and easy to use tool
Hello there,
Thank you for taking the time to share your thoughts on our app!
We're pleased to hear that you find our tool intuitive and easy to use since we work hard to create a seamless and user-friendly experience for all of our customers!
Please don't hesitate to reach out to us if you have any more insights or suggestions to share, and if there is anything else that we can do for you!
All the best!