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Very good customer service, at any time of day.
They were quick to help me with their app when I was changing themes in Shopify and make it functioning.
What makes this app stand out are three things:
1 - excellent customer service anytime I have a question
2 - it makes it so easy to do things like make files from a past order expire immediately so that you can provide new files, change the files associated with a product going forward, add new downloads to a product, etc.
3 - create free downloads on the fly for customers
Hey there,
Thank you so much for the fantastic review!
We’re thrilled to hear that our customer service, ease of managing your files, and the ability to create free ...
The support that comes with Sky Pilot is light years beyond other offerings. The app is great and fully functional, but to me, the help I received from Nitesh was worth GOLD. The team is extremely knowledgeable and fast acting. Very grateful for all of them! Thanks Sky Pilot!
great customer service and if there is an issue its fixed straight away thanks
Hey there,
Thank you for your wonderful feedback!
We're glad to hear you're happy with the service and that any issues were resolved quickly.
We appreciate your support and ...
SkyPilot is a solid piece of software that is intuitive and easy to use, and makes the digital download portion of our store seamless and worry free. Additionally, their support is top-tier (and available 24/7). When I have a question, they're helpful, kind, and excellent at what they do. Highly recommend.
Hello,
We're thrilled to hear such positive comments about Sky Pilot and its ease of use; it's wonderful to know that it is effectively serving your digital download needs, ...
I'm somewhat of a Shopify novice, and I find Sky Pilot very simple to use and they provide excellent support. Give it a try.
Hey there,
Thank you for the wonderful feedback!
We're so glad to hear that Sky Pilot has been easy for you to use, especially as you're getting started with Shopify; our ...
They really helped me with an invoice problem
Hi there,
We're so glad to hear that our team could assist you with your invoice issue; your positive feedback really makes our day, and iIt’s wonderful to know that you've ...
Nitesh was amazing. Not only was he patient and helpful, but he is extremely knowledgable and was able to help me solve a rather complicated issue. 100% recommend SkyPilot and their team!
Hey there,
Thank you so much for your kind words!
We're thrilled to hear that Nitesh was able to help you and that you had a great experience.
Your recommendation means a ...
Sky Pilot was able to take what would be a grueling task of setting up digital products for our shop and made an easy integration for us to use. This is saving us precious time to spend on other projects as well as it provides our clients a way to upload their digital content sooner!
Additionally, Nejla was very helpful over call going over the vast features of Sky Pilot. Pointing to me also ...
Hey there,
We're absolutely thrilled to hear about your positive experience with our app, and particularly how it has simplified the process of setting up digital products ...