整体评分
5
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年9月26日

This app is exactly what my business needed! We used to process digital orders manually, and we always thought there HAD to be a better way to do it. Turns out there is a MUCH better way, and that way is Sky Pilot.

The set-up process was completely painless. We were able to figure out most of the set-up on our own, and when we had occasional questions for support, they provided quick and exceptional help.

When we were getting close to our storage cap, we reached out, and they created a custom plan based on our needs.

If you are looking for an excellent system that fulfills digital orders automatically, look no further!

NBW Ministries
美国
6天 人在使用应用
Corknine Development已回复 2023年10月2日

Thank you so much for your review! We sincerely appreciate you taking the time to share your thoughts. Your feedback is an invaluable part of our growth and development process as we strive to create the best possible experience for our users. If there's anything else you'd like to share, feel free to reach out to us. Thank you again for your support!

All the best,
Customer Success Team

2023年11月16日

Very fast to answer my questions & offer a video call with screen sharing ! Awesome customer experience !

My Store
法国
10天 人在使用应用
Corknine Development已回复 2023年11月17日

Thank you so much for taking the time to leave us a 5-star rating - we're thrilled to hear that your experience with our customer support was awesome. Our team works hard to ensure that all queries are resolved promptly, and it's fantastic to know that they're making a difference.

Best wishes,
The Shop Circle team

2023年6月15日

We are going live with this app today and have been impressed by the incredibly helpful and responsive support team. They helped us simplify our transition and always respond quickly with clear answers. We are confident that if we do run into any issues as we start selling our digital products with Sky Pilot the competent and friendly support staff will be able to help us right away. Highly recommend this app!

A big thank you to the staff who worked with us so far, and a very happy birthday to Sebastjan!

amirisu
日本
大约1个月 人在使用应用
Corknine Development已回复 2023年6月16日

Thank you for choosing us. Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Always at your service! And...Last but not least, happy birthday to our wonderful Sebastjan 🎉

Have a lovely day,
Customer Success Team

2023年8月22日

Sky Pilot is a game changer for our business. We are very pleased with the tech & the customer service. Thank you Alessandro for being so quick to respond to our inquiries!

UncleTomFilm
美国
大约3年 人在使用应用
Corknine Development已回复 2023年8月24日

Thank you Michelle for taking the time to review our app.

We are glad to hear you enjoyed using our app and that it served its purpose for you. We strive to continuously make our app better, so if there is any way we can improve, please feel free to let us know.

Thank you again for using our app!

All the best,
Customer Success Team

2023年11月27日

The best app for digital downloads in my opinion. Fair pricing, lot of options and most of all an unbelievable support team.

Boutique Tones
意大利
5天 人在使用应用
Corknine Development已回复 2023年11月29日

Hello there!

Wow, such a stellar review! We at Shop Circle are thrilled to hear you've had a great experience using Sky Pilot for your digital downloads. Knowing you appreciate our fair pricing and array of options brings us immense joy.

But the cherry on top is definitely your kind words about our support team. We strive every day to offer unbeatable support to our users, and it’s fantastic to learn we're making the mark on this front.

Your feedback has truly brightened our day. Thank you for choosing Sky Pilot and for taking the time to leave such a fantastic review!

Best regards,
The Shop Circle Team

2024年1月9日

Awesome Customer Service

Stack Bands
美国
大约5小时 人在使用应用
Corknine Development已回复 2024年1月10日

Hello there,

We're so happy to hear you found our customer service to be awesome! Your satisfaction is incredibly important to us and we take pride in our ability to provide stellar customer service. Your positive feedback really makes our day!

Your review is truly appreciated as it helps us understand what we're getting right, and gives other potential customers a glimpse of what to expect with our service.

Best wishes,
The Shop Circle Team

2023年8月27日

Absolutely happy with this app. It's straight-forward and works perfectly. The support is great as well. Thanks guys!

fotopro
德国
4个月 人在使用应用
Corknine Development已回复 2023年8月29日

Thank you so much for your review!
We're thrilled you have enjoyed using our app. We strive to continue to provide a great experience for all our users and appreciate your feedback. If you have any additional thoughts, please reach out to our team. Thank you!

All the best,
Customer Success Team

2023年6月21日

I was struggling with adding some custom buttons - and they weren't compatible with my theme - I reached out the Alessandro, and he was able to help me resolve the issue. He was very nice and professional, and I appreciate his help. His customer service was top notch!

The Sawdust Makery
美国
3个月 人在使用应用
Corknine Development已回复 2023年6月22日

Thanks for your amazing review, we really appreciate it!!
We work hard to ensure our app and support team provides you with the best experience possible. Thank you Alessandro for all your effort and dedication 😊

Any other requests you may have, do not hesitate to reach out. We will be happy to help 24/7.

Have a lovely day,
Customer Success Team

2023年10月11日

If I could give 10 stars, I would!

I've used quite a few Shopify apps to enhance my online store, but none have come close to the level of service and customization that this app offers. From the moment I installed it, I knew I was in for something special.

The installation process was a breeze, and the user interface is incredibly intuitive. I was able to set up my digital products in no time, making them seamlessly available on my online store. They even have 24/7 support chat which is amazing!

What truly sets this app apart is the exceptional customer support. They're not just responsive; they're proactive. I had a couple of unique challenges related to my digital products, and not only did the team respond to my queries within minutes, but they also took it upon themselves to code new features specifically to meet my needs!

Highly recommend!

Neglefeber
丹麦
大约20小时 人在使用应用
Corknine Development已回复 2023年10月12日

Thank you so much for your glowing review! We're over the moon (and stars) with your feedback!

As for your unique challenges, we consider them the spicy salsa to our coding nachos. We relish these opportunities to grow and adapt our app to meet our users' needs. So thank you for spicing up our workday!

Thanks again for making our day with your 10-star enthusiasm!

All the best,
Customer Success Team

2023年9月27日

They were very professional, knowledgeable and maybe most important… speedy with their assistance!!!

Stitches By Christy
美国
3个月 人在使用应用
Corknine Development已回复 2023年10月2日

Thank you for taking the time to review our app! We appreciate your feedback and are committed to ensuring that our app provides the best possible user experience. Thank you again for your review!

All the best,
Customer Success Team